Top 7100 Hospitality Jobs in Massachusetts

Hospitality Operations Evaluator
CrossCheck QA —Waltham, MA
- $65,000 - $70,000 a year
- Full-time
- Mid-level
- Analysis skills
- Travel
Guest Service Agent (Full Time, $33.20 hourly)
Hyatt Place Boston MA Seaport —Boston, MA
- $33.20 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Writing skills
4d
Hotel Front Desk Agent
Millennium Hotels and Resorts —Boston, MA
- $29.60 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
3d
Front Desk Clerk
Marriott International, Inc —Boston, MA
- $31.42 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Overnight Front Desk Agent
RAFFLES —Boston, MA
- $28.80 - $32.00 an hour
- Weekends as needed
- Ability to stand for extended periods
- Entry level
- Dental insurance
- Vision insurance
Quick Apply
Front Desk Agent
RAFFLES —Boston, MA
- $27.81 - $31.00 an hour
- Overnight shift
- Ability to stand for extended periods
- Entry level
- Dental insurance
- Vision insurance
Quick Apply
Front Desk Supervisor
Hyatt Regency Boston/Cambridge —Cambridge, MA
- $37.29 an hour
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
F&B Positions - The Golf Club at Turner Hill
The Golf Club at Turner Hill —Ipswich, MA
- Part-time
- Food service experience
- Entry level
SERVER ASSISTANT- OCEAN PRIME BOSTON
Cameron Mitchell Restaurants LLC —Boston, MA
- $35 - $50 an hour
- Part-time
- Restaurant
- Entry level
- Health insurance
- Paid time off
Quick Apply
Residences Concierge
Marriott International, Inc —Boston, MA
- $34 an hour
- Part-time
- Residential
3d
Room Attendant
Hilton Boston Back Bay —Boston, MA
- $32.95 an hour
- Full-time
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
Group Rooms Coordinator
Omni Hotels & Resorts —Boston, MA
- $33.18 an hour
- Full-time
- Microsoft Excel
- Sales
- Inventory management
- Health insurance
- Paid time off
Quick Apply
Assistant Rooms Manager (Front Desk)
Marriott International, Inc —Boston, MA
- $34.13 - $41.35 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
3d
Guest Services Agent
Four Seasons —Boston, MA
- $32.45 an hour
- Weekends as needed
- Hotel
- Military encouraged
- Entry level
- Health insurance
- Dental insurance
4d
Spa Attendant
Omni Hotels & Resorts —Boston, MA
- $32.21 an hour
- Weekends as needed
- Hotel
- 1 year
- Ability to stand for extended periods
- Health insurance
- Paid time off
Quick Apply
Guest Communication/Reservations Specialist
Four Seasons —Boston, MA
- $30.90 an hour
- Weekends as needed
- Hotel
- Military encouraged
- Entry level
- Health insurance
- Dental insurance
4d
Night Auditor
Hyatt Regency Boston Harbor —Boston, MA
- $30.50 an hour
- Full-time
- Customer service
- Military
- Computer literacy
- Free parking
- Disability insurance
Quick Apply
6d
BARTENDER-OCEAN PRIME BOSTON
Cameron Mitchell Restaurants LLC —Boston, MA
- $55 - $75 an hour
- Full-time
- Bar
- Sales
- Restaurant
- Health insurance
- Paid time off
Quick Apply
Housekeeping Room Attendant
Four Seasons —Boston, MA
- $33.10 an hour
- Weekends as needed
- English
- Residential
- Hotel
- Health insurance
- Dental insurance
Luxury Travel Concierge (Remote)
Concierge Travel Associates —Boston, MA
- Choose your own hours
- Remote
- Google Workspace
- Mid-level
- US work authorization
- Flexible schedule
Quick Apply

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hospitality jobs near massachusetts

Hospitality Operations Evaluator

CrossCheck QA
Waltham, MA

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Job Details

Full-time
$65,000 - $70,000 a year

Qualifications

Nutrition
Food quality maintenance
Kitchen health and safety standards
Quality assurance experience within food and beverage industry
Data analysis reporting
Food service health code compliance
Safety regulations
Coaching
Compliance audits & assessments
Data reporting
Contract performance monitoring
Mid-level
Quality reports
Analysis skills
Sensory evaluation
HACCP
Contractual compliance checks
Hospitality industry experience
Facility safety audits
Internal compliance assessments
Food industry
Test scoring
Regulatory compliance analysis
Quality control experience within food and beverage industry
Cleaning and sanitation quality assurance
Communication skills
Food safety auditing
Facility inspection
FDA regulations
Service level agreement (SLA) management

Full Job Description

At CrossCheck, a Quality Assurance Evaluator is responsible for conducting thorough, unbiased, on-site assessments of food and hospitality operations to ensure excellence in service, safety, and compliance.

Key Responsibilities

Evaluators at CrossCheck focus on the following core areas during their assessments:

Food Quality & Safety: Measuring taste, consistency, and visual appeal while reviewing compliance with regulations like ServSafe, HACCP, and the FDA.
Guest Experience: Evaluating staff responsiveness, professionalism, and overall service execution.
Operational Compliance: Verifying adherence to contract standards, service-level agreements (SLAs), and internal operational policies.
Facility Inspections: Assessing the cleanliness, upkeep, and functionality of equipment and facilities – both front and back of house.
Reporting & Documentation: Delivering detailed software-generated but human evaluator driven reports within 48 hours that include photo documentation of key findings and weighted scoring – often compared to the last evaluation cycle.
Accountability Coaching: Partnering with client teams to interpret findings and guide the implementation of corrective action plans.

Qualifications and Professional Profile

While specific postings may vary by industry (e.g., Higher Education, Healthcare, or Corporate Dining), successful candidates typically possess:

Industry Expertise: A background in hospitality, often with experience in management or specialized consulting.
Analytical Skills: The ability to translate observations into quantifiable data and trends.
Communication: Strong interpersonal skills for one-on-one coaching sessions and clear, concise digital reporting.
Regulatory Knowledge: Familiarity with nutrition standards and sector specific safety regulations (e.g., senior living or campus dining) – informed by certifications like ServSafe

Industries Served

Evaluators work across several specialized hospitality sectors:

Corporate Dining: Enhancing workplace culture through food service quality.
Healthcare: Maintaining nutrition and safety standards for patients.
Higher Education: Supporting student-focused dining programs.
Senior Living: Maintaining nutrition and safety standards for residents.

Travel Requirements

Evaluators are expected to travel weekly to client locations to conduct onsite assessments, where assessments are intentionally clustered against major metro market penetration for business and travel efficiencies.

CrossCheck, part of the Phoenix3 Collective portfolio, CrossCheck is a comprehensive Quality Assurance (QA) and contract compliance platform designed to evaluate and enhance onsite food and hospitality services across senior living, healthcare, corporate, higher education, and hospitality sectors. As a trusted partner, CrossCheck collaborates with organizations to align vision, assess performance, and drive continuous improvement in the dining and hospitality sectors. Through a structured four-part approach, CrossCheck delivers customized assessments, real-time analysis, and prescriptive action planning to ensure measurable and sustainable improvements. More information about CrossCheck can be found at

CrossCheck | Quality Assurance (QA) and contract compliance platform.

Don’t meet ALL the requirements but think you have the ability and determination to have an impact in this role? Let us know! Data shows that diverse candidates may be less likely to apply when they do not think they meet all the job requirements, but very few successful candidates possess all the requested skills and experiences. We are a culture of learners, and we want culture accelerators who are willing to learn and grow. If you think that is you and this role fits with your career aspirations, give it a shot!

Apply Now

Refine Your Search

hospitality jobs in massachusetts

Hospitality Operations Evaluator

Guest Service Agent (Full Time, $33.20 hourly)

Hotel Front Desk Agent

Front Desk Clerk

Overnight Front Desk Agent

Front Desk Agent

Front Desk Supervisor

F&B Positions - The Golf Club at Turner Hill

SERVER ASSISTANT- OCEAN PRIME BOSTON

Residences Concierge

Room Attendant

Group Rooms Coordinator

Assistant Rooms Manager (Front Desk)

Guest Services Agent

Spa Attendant

Guest Communication/Reservations Specialist

Night Auditor

BARTENDER-OCEAN PRIME BOSTON

Housekeeping Room Attendant

Luxury Travel Concierge (Remote)

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