Top 404 Intake remote Jobs in Massachusetts

Care Navigator (Remote - Massachusetts)
CareSource —Massachusetts
- $41,200 - $66,000 a year
- Full-time
- Remote
- Basic math
- HIPAA
- Mid-level
Order Entry/Customer Associate
LuxeSmile Dentistry —Springfield, MA
- $21.84 - $25.87 an hour
- Part-time
- Hybrid work
- Computer literacy
- High school diploma or GED
- Data entry
- Health insurance
- Dental insurance
Quick Apply
6d
Leave Specialist - REMOTE
Ryder System —Boston, MA
- $55,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
Senior Business Analyst
Womble Bond Dickinson —Boston, MA
- $76,000 - $122,000 a year
- Full-time
- Remote
- SharePoint
- Fair chance
- Agile
- Paid parental leave
- Health savings account
10d
Intake Counselor- Fully Remote, no caseload with Flexible Hours! (LMHC/LCSW/LICSW/LADC/CADC)
BayMark Health Services —Woburn, MA
- $35 - $45 an hour
- Part-time
- Customer service
- Licensed Clinical Social Worker
- Mid-level
- Paid jury duty
- Loan repayment program
7d
Practice Manager, Central Intake Call Center
BEHAVIORAL HEALTH NETWORK INC —Springfield, MA
- $97,500 a year
- Hybrid work
- Word processing
- Mid-level
- Master's degree
Client Services Advisor
Lifecare Advocates —Massachusetts
- From $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- Home Health
- Organizational skills
- Continuing education credits
- Dental insurance
Quick Apply
Case Manager
Adult Foster Care —Lowell, MA
- $25 - $40 an hour
- Part-time
- Hybrid work
- Adults
- Mid-level
- Mentoring
Quick Apply
5d
Technical Account Manager (Remote US)
n8n —Massachusetts
- $190,000 a year
- Full-time
- Remote
- DevOps
- English
- Continuous improvement
- Health savings account
- Disability insurance
Specialty Navigator I
Optum —Norwood, MA
- $16.15 - $28.80 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
Patient Navigator
The General Hospital Corporation —Boston, MA
- $23.34 - $33.37 an hour
- Full-time
- Hybrid work
- Hospital
- Bachelor's degree
- Experience equivalent to degree accepted
- Opportunities for advancement
Quick Apply
7d
Case Manager Absence Support
University of Massachusetts Amherst —Amherst, MA
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
14d
Recruiter
Grüns —Boston, MA
- $100,000 - $115,000 a year
- Remote
- Mid-level
- 3 years
- Continuous improvement
- Paid time off
Quick Apply
9d
Intake Assessor
Springwell —Waltham, MA
- $28.21 an hour
- Full-time
- Clean driving record
- Mid-level
- 3 years
- Free parking
- Mileage reimbursement
Quick Apply
7d
Nursing Assistant (Mental Health)
US Veterans Health Administration —Bedford, MA
- $43,925 - $71,717 a year
- Part-time
- Background check
- Current TB test
- Psychiatry
Technical Project Manager
Womble Bond Dickinson —Boston, MA
- $88,000 - $155,500 a year
- Full-time
- Remote
- Team management
- SharePoint
- Fair chance
- Paid parental leave
- Health savings account
10d
Chronic Practice Liaison
Option Care Enterprises, Inc. —Boston, MA
- $55,769.70 - $92,949.50 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Windows
- Health savings account
- Health insurance
Quick Apply
1d
Office Manager/CSR
Russell Landscaping —Billerica, MA
- $27.24 - $32.80 an hour
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Paid time off
- Referral program
Quick Apply
8d
Global Head of Brand Governance & Operations
GE Vernova —Cambridge, MA
- $138,000 - $230,000 a year
- Full-time
- Remote
- Marketing
- Pass drug screening
- Bachelor's degree
- Paid parental leave
- Paid holidays
10d
Account Manager - Marketing
DMI Marketing —Hingham, MA
- $70,000 - $85,000 a year
- Remote
- Mid-level
- Organizational skills
- Communication skills

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intake remote jobs near massachusetts

Care Navigator (Remote - Massachusetts)

CareSource -
Massachusetts

Apply Now

Job Details

Full-time
$41,200 - $66,000 a year

Qualifications

Customer communication
Basic math
High school diploma or GED

Full Job Description

Job Summary:

The Care Navigator is responsible for conducting telephonic interactions, documenting service activities, and supporting administrative functions that enhance member satisfaction. Care Navigators also contribute to core operations including intake, triage, scheduling coordination, provider and member engagement, centralized documentation, and escalations.

Essential Functions:

Conducts outreach to members and providers to confirm service details, coordinate scheduling, address general inquiries, and ensure accurate documentation of care coordination activities.
Coordinate services by working with providers, community partners, and member/ caregivers to manage scheduling, service updates, and administrative changes, as needed
Serves as a support resource for member and provider requests, escalations, or concerns by coordinating responses and ensuring issues are routed or addressed promptly
Collaborates with the care team, providers, and other partners as needed to support member service requests and ensure smooth communication and continuity across care activities
Initiate outreach to members, vendors, providers, and/or vendors/suppliers to follow up on non-clinical matters assigned by the Care Team (e.g., including authorization status, DME status, appointment scheduling and prescription assistance)
Provide administrative support as assigned
Assist members and the Care Team with solving health plan related concerns, i.e. claims follow up or prior auth status, etc.
Help members schedule transportation to medical appointments; assist members with booking issues
Support targeted member outreach campaigns when there is an event that has the potential to broadly impact our membership’s wellness, such as agency closures, hazardous/catastrophic events (e.g., power outages, fires, inundations)
Coordinates interpreting and translation supporting services for the member (including ADA compliance)
Obtain documents/forms that allow Care Team to speak with members and/or representatives on the member’s behalf in accordance with HIPAA laws – e.g., Release of Information (ROI), Oral Disclosure of Protected Health Information
Assist leadership with the development, refinement and enhancement of programs, initiatives, processes, policies, workflows, and projects
Mentor for new Care Navigation Specialist – during and beyond their orientation period, if needed
Maintain accurate documentation and maintenance of member records and alignment with regulatory standards, ensuring timely distribution to appropriate internal teams or provider partners as needed
Follow established standards of practice, internal policies, and procedures to ensure compliance with contractual obligations and applicable regulatory requirements
Identify member and provider needs and facilitates referrals to appropriate internal teams such as care management or community-based support programs
Performs any other job related duties as requested.

Education and Experience:

High School or GED required
One (1) year of related experience in a health-related service field required

Competencies, Knowledge and Skills:

Critical thinking and troubleshooting skills
Strong customer service and problem-solving skills
Ability to work in multiple systems, often simultaneously
Clear, concise, and effective oral and written communication
Strong time management and demonstrated ability to work independently
Flexibility to adapt to business needs
Motivated team player
Excellent organizational skills
High attention to detail and accuracy
Basic arithmetic skills required
Proficiency in Microsoft Office Suite

Licensure and Certification:

None required

Working Conditions:

General office environment; may be required to sit or stand for extended periods of time
Travel is not typically required

Compensation Range:

$41,200.00 - $66,000.00

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Hourly

Organization Level Competencies

Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

Apply Now

Refine Your Search

intake remote jobs in massachusetts

Care Navigator (Remote - Massachusetts)

Order Entry/Customer Associate

Leave Specialist - REMOTE

Senior Business Analyst

Intake Counselor- Fully Remote, no caseload with Flexible Hours! (LMHC/LCSW/LICSW/LADC/CADC)

Practice Manager, Central Intake Call Center

Client Services Advisor

Case Manager

Technical Account Manager (Remote US)

Specialty Navigator I

Patient Navigator

Case Manager Absence Support

Recruiter

Intake Assessor

Nursing Assistant (Mental Health)

Technical Project Manager

Chronic Practice Liaison

Office Manager/CSR

Global Head of Brand Governance & Operations

Account Manager - Marketing

I want to receive the latest job alert for intake remote in massachusetts

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This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

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