Top 214 Junior project analyst Jobs in Massachusetts

Telecommunications Specialist
HV Talent Group —Boston, MA
- $80,000 - $95,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
Quick Apply
3d
Information Management Analyst lll - Growing Healthcare Org!
Fallon Health —Worcester, MA
- Up to $130,000 a year
- Full-time
- Computer Science
- 5 years
- SQL
- Health insurance
9d
Senior Developer/Analyst - Information Services
Bay Cove Human Services —Boston, MA
- $90,000 - $100,000 a year
- Full-time
- Management
- SQL
- Mentoring
Quick Apply
Conflicts Analyst
Consilio, LLC —Boston, MA
- $70,000 - $95,000 a year
- Overtime
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Senior IT Epic Analyst - Ambulatory Clinical Applications
Boston Children's Hospital —Boston, MA
- $99,154 - $158,631 a year
- Remote
- 5 years
- System design
- Analysis skills
- Health insurance
- Dental insurance
Junior Data Analyst
FIT Staffing —Northampton, MA
- $55,000 a year
- Office
- SQL
- Communication skills
Quick Apply
Senior Financial Analyst
Berkeley Research Group, LLC —Boston, MA
- $80,000 - $135,000 a year
- Full-time
- Microsoft Word
- CPA
- Research
- Opportunities for advancement
2d
Information Technology Manager
General Dynamics Mission Systems, Inc —Dedham, MA
- $142,696 - $154,401 a year
- Full-time
- 6 years
- Research
- Java
Senior Analyst - BCG Vantage, B2B SaaS (Client Focus Track)
Boston Consulting Group —Boston, MA
- $124,800 - $129,000 a year
- Full-time
- Urgent Care
- English
- Mid-level
- Profit sharing
- Paid parental leave
Senior Platform Engineer
CGI Group, Inc. —Canton, MA
- $98,500 - $172,400 a year
- 7 years
- Azure
- Writing skills
- Paid parental leave
- Paid holidays
11d
Commercial Credit Analyst II
River Run Services LLC —Newburyport, MA
- $55,640 - $77,900 a year
- Full-time
- Data analysis skills
- Mid-level
- Office
Quick Apply
12d
Senior Epidemiologist
Boston Public Health Commission —Boston, MA
- $1,400.89 - $2,044.13 a week
- Weekends as needed
- Public speaking
- Presentation skills
- Doctor of Philosophy
Energy Analyst
Concentric Energy Advisors, Inc. —Marlborough, MA
- $93,000 a year
- Full-time
- Hybrid work
- Organizational skills
- 1 year
- Entry level
- Dental insurance
- 401(k)
Quick Apply
Analyst
AGC Partners —Boston, MA
- Writing skills
- Office
- Leadership
- Opportunities for advancement
Entry Level /QA Analyst/ Jr. QA Tester/Business Analyst/BA
IT Excel —Woburn, MA
- Computer Science
- Word processing
- Computer literacy
Quick Apply
Analyst, Junior Quantitative Investment Engineer
HarbourVest Partners —Boston, MA
- $95,000 - $105,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Office
- SQL
- Health insurance
- Paid time off
IT EPIC ANALYST II
Boston Children's Hospital —Boston, MA
- $78,540.80 - $125,652.80 a year
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
Clinical Research Coordinator I - Urology
The Brigham and Women's Hospital, Inc. —Boston, MA
- $21.00 - $29.01 an hour
- Full-time
- Hybrid work
- Bachelor's degree
- Human resources
- Mentoring
- Opportunities for advancement
Quick Apply
Benefits Analyst
Boston Medical Center —Boston, MA
- $78,000 - $113,000 a year
- Full-time
- Hospital
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Jr QA Tester
IT EXCEL LLC —Cambridge, MA
- $55,000 - $58,000 a year
- Computer Science
- Word processing
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply

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junior project analyst jobs near massachusetts

Telecommunications Specialist

HV Talent Group -
Boston, MA

Quick Apply

Job Details

Full-time
$80,000 - $95,000 a year
3 days ago

Qualifications

Teamwork
Computer Science
Computer literacy
Bachelor's degree
Organizational skills
Voice over internet protocol (VoIP) configuration
Information Technology

Full Job Description

Telecommunication Specialist

Department: Telecom

Schedule: Full Time-Onsite

Job Description

Our Client is looking for a fulltime Telcom Specialist. The Telecommunication Specialist will be responsible for the day-to-day operations, administration, support, and maintenance of enterprise telecommunications environments. This role will design, evaluate, troubleshoot, and maintain telecommunications technologies including VoIP (on-premises and cloud), TDM, analog, voicemail, conference calling, call recording, and hard and softphone deployments, as well as related telecommunications peripherals and integrations.

The ideal candidate will have strong experience supporting enterprise voice environments, with a primary focus on RingCentral and secondary experience with Cisco and/or Avaya telecommunications platforms.

Essential Responsibilities / Duties

Engineer, design, document, troubleshoot, and administer enterprise telecommunications systems and related software.
Manage and support all telecommunications moves, adds, changes, and user provisioning activities.
Work daily service tickets and provide day-to-day telecommunications support for clinical, administrative, and corporate users.
Prioritize work according to project deadlines, schedules, business priorities, and service-level requirements. Response time is often critical.
Participate in end-user support, both remotely and in person, including technical and administrative training related to telephone, voicemail, and collaboration systems.
Collaborate with cross-functional IT teams, including Network, Information Security, Service Desk, Data Center, PMO, and business/call center leadership, to ensure voice services are secure, scalable, integrated, and reliable.
Troubleshoot escalated incidents and support complex call flows and telecommunications-related projects.
Perform and schedule regular system backups and utilize troubleshooting and monitoring tools such as Wireshark, SolarWinds, and TraceSBC.
Support integrations with telecommunications peripheral systems, including paging, overhead paging, call recording, IVR, and other voice applications.
Develop and maintain technical and administrative documentation, SOPs, system configurations, call flows, dial plans, IP schemas, and QoS configurations.
Deliver technical and administrative training to end users and internal IT/Telecom team members.
Serve as a primary escalation point for the Telecom team, providing technical guidance, mentorship, and support to junior analysts.
Collaborate with external vendors on complex telecommunications projects, including installations, upgrades, maintenance, and troubleshooting of voice and data network technologies such as SIP, PRI, LAN/WAN, and POTS.
Communicate work progress, project status, risks, and potential system impacts to management and relevant stakeholders.
Manage call routing, dial plans, voicemail systems, hunt groups, auto attendants, and related call-flow configurations to ensure an optimal user experience.
Troubleshoot and resolve complex voice, video, and collaboration issues across enterprise environments.
Maintain, monitor, and optimize Cisco voice gateways, SIP trunks, and analog line integrations (FXO/FXS), including survivable remote site telephony (SRST) and enterprise voice resiliency features.
Participate in voice infrastructure projects, including system upgrades, migrations, new site deployments, patching, version control, and hardware/software refreshes.

Primary Technical Skill Set — RingCentral

Administer and support cloud-based RingCentral voice platforms in large enterprise environments.
Support Unified Communications (UC) users and contact center environments.
Configure and troubleshoot call flows and contact center functionality.
Support NICE CXone call flows and Studio scripting.
Support RingClone and related voice applications and integrations.
Support softphones integrated with Microsoft Teams and WebRTC.
Support peripheral voice applications, plug-ins, and related integrations.
Support Yealink and Poly hardphones.
Support PRI and analog gateway environments.

Secondary Technical Skill Set — Cisco

Cisco Unified Communications Manager (Call Manager), including current enterprise versions.
Cisco Unity Connection and automated attendant menus.
Cisco Emergency Responder.
Cisco VG-series analog gateways.
Enterprise voice gateway configuration and troubleshooting.
Call recording platforms and related integrations.

Additional Technical Experience

Experience with Avaya telecommunications environments is preferred, including:

Avaya Communication Manager
Avaya System Manager and Session Manager
Avaya Aura Messaging and Conferencing
Avaya CMS
Call accounting platforms
Call recording and monitoring platforms
Avaya media gateways and related hardware

Job Requirements

Required Education and Experience

Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field, with at least five years of experience working with telecommunications and information technology network systems; or an equivalent combination of education, training, and experience.
RingCentral experience is required.
Demonstrated experience administering and troubleshooting enterprise telecommunications and voice environments.
Experience supporting VoIP, SIP, analog, TDM, voicemail, call routing, and related voice technologies.

Preferred Certifications

Cisco Certified Network Associate (CCNA)
Cisco Certified Voice Professional (CCVP) or equivalent Cisco voice certification
Avaya Certified Support or Implementation Specialist

Knowledge, Skills and Abilities (KSAs)

Demonstrated progressive knowledge, responsibility, and experience with telecommunications and information technology network systems.
Strong knowledge of enterprise voice, VoIP, SIP, analog, TDM, voicemail, call routing, and telecommunications infrastructure.
Excellent English communication skills, both oral and written.
Strong interpersonal and customer service skills with the ability to interact professionally with internal users, technical teams, vendors, and external partners.
Excellent organizational skills, including the ability to multitask, prioritize critical tasks, and meet deadlines.
Strong analytical and problem-solving skills with the ability to diagnose and resolve complex technical issues in a systematic, logical, and timely manner.
Ability to work effectively in a fast-paced enterprise IT environment where service availability and response time are critical.
Basic computer proficiency, including the ability to enter, access, and manage technical data and information.

Pay: $80,000.00 - $95,000.00 per year

Application Question(s):

How Many years of Ring Central Exp. Do you have?
In what capacity have you used Ring Central?
How may years experience working with telecommunications and information technology network systems?
Do you have a Bachelor of Science Degree in computer science?
Do you have exp. with Avaya Communications manager v16.3?

Education:

Bachelor's (Required)

License/Certification:

CCNA (Preferred)
CCVP (Preferred)
Avaya Certified Support or Implementation Specialist (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

junior project analyst jobs in massachusetts

Telecommunications Specialist

Information Management Analyst lll - Growing Healthcare Org!

Senior Developer/Analyst - Information Services

Conflicts Analyst

Senior IT Epic Analyst - Ambulatory Clinical Applications

Junior Data Analyst

Senior Financial Analyst

Information Technology Manager

Senior Analyst - BCG Vantage, B2B SaaS (Client Focus Track)

Senior Platform Engineer

Commercial Credit Analyst II

Senior Epidemiologist

Energy Analyst

Analyst

Entry Level /QA Analyst/ Jr. QA Tester/Business Analyst/BA

Analyst, Junior Quantitative Investment Engineer

IT EPIC ANALYST II

Clinical Research Coordinator I - Urology

Benefits Analyst

Jr QA Tester

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