Top 14556 Manager Jobs in Massachusetts

Customer Success & Operations Manager
Alliance Entertainment —West Roxbury, MA
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Marketing
- Research
- AD&D insurance
- Health insurance
Quick Apply
General Manager
Confidential —Peabody, MA
- $100,000 - $110,000 a year
- Weekends as needed
- Background check
- Inventory management
- Restaurant management
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Store Manager
REI (Recreational Equipment Inc.) —Hingham, MA
- $98,781.70 - $123,477.12 a year
- Mid-level
- Retail management
- Health insurance
- Employee discount
Retail Allocation Manager
LEGO —Boston, MA
- $107,885 - $161,827 a year
- Weekends as needed
- Hybrid work
- Background check
- Pass drug screening
- Office
- Disability insurance
- Family leave
Nurse Manager Maternity/Post Partum and Special Care Nursery 40hrs
Merrimack Health —Lawrence, MA
- Full-time
- Nursing
- RN License
- Mid-level
Assistant Front Office Manager
Miraval Berkshires —Lenox, MA
- From $60,000 a year
- Weekends as needed
- Background check
- Mid-level
- Bachelor's degree
- Free parking
- Paid jury duty
Quick Apply
Project Manager -Remote
Balyo Inc —Woburn, MA
- $120,000 - $130,000 a year
- Full-time
- Hybrid work
- Background check
- Engineering
- English
- Health savings account
- AD&D insurance
Quick Apply
Program Manager, Community Treatment Program, Greenfield
Clinical & Support Options Inc —Greenfield, MA
- $68,000 - $72,000 a year
- Full-time
- Bilingual
- LMFT
- Computer literacy
- Health insurance
- Dental insurance
7d
Family Support Services Supervisor, Gardner
Clinical & Support Options Inc —Gardner, MA
- $70,000 - $77,000 a year
- Weekends as needed
- Bilingual
- LMFT
- Management
- Health insurance
- Dental insurance
Senior Project Manager – Public Projects (PLS)
FELDMAN GEOSPATIAL —Boston, MA
- $120,000 - $140,000 a year
- Full-time
- Hybrid work
- Background check
- Engineering
- Quality control
- Paid holidays
- Disability insurance
Quick Apply
8d
Retail Store Area Supervisor (Key Holder) - Full Time
Ocean State Job Lot —Hyannis, MA
- $19.50 an hour
- Weekends as needed
- 18 years or older
- Google Workspace
- Computer literacy
6d
Blow Mold Manager
Highline Warren —Leominster, MA
- $120,000 - $140,000 a year
- Full-time
- Math
- Travel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Unit Manager (LPN or RN)
Saint Francis Rehabilitation and Nursing Center —Worcester, MA
- $105,000 - $115,000 a year
- Full-time
- Nursing
- RN License
- Customer service
- Free parking
- AD&D insurance
Quick Apply
General Manager
Confidential —Littleton, MA
- $175,000 - $200,000 a year
- Full-time
- Management
- Bachelor's degree
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
8d
Optician / Manager
Pearle Vision —North Dartmouth, MA
- $25 - $35 an hour
- Full-time
- HIPAA
- Mid-level
- In-person
- 401(k)
- Family leave
Quick Apply
7d
Sales Leader
Costa Fruit and Produce Company - The Fresh Idea Company —Boston, MA
- $125,000 - $150,000 a year
- Full-time
- Background check
- Microsoft Excel
- Sales
- Health insurance
- Dental insurance
Quick Apply
Legal Operations Manager
Legacy Counsellors, P.C. —Easthampton, MA
- From $80,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Construction Project Manager
LR Construction, Inc. —Framingham, MA
- $100,000 - $125,000 a year
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Travel reimbursement
- Continuing education credits
Quick Apply
Landscape Construction Projects Manager
Anderson Landscape Const Inc —Sterling, MA
- $90,000 - $120,000 a year
- Full-time
- Civil engineering
- Construction site
- Office
- Health insurance
- 401(k)
Quick Apply
7d
Commercial Construction Account Manager
JP Carroll Roofing —Chicopee, MA
- $80,000 - $200,000 a year
- Weekends as needed
- 18 years or older
- Pass drug screening
- Mid-level
- Fuel card
- AD&D insurance
Quick Apply
3d

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Customer Success & Operations Manager

Alliance Entertainment
West Roxbury, MA

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year

Benefits

AD&D insurance
Health insurance
Dental insurance
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Economics
Microsoft Excel
Marketing
Research
Analysis skills
Attention to detail
Analytical thinking
Associate's degree
Supply Chain Management
Marketing
Excel data analysis

Full Job Description

Job Title: Customer Success & Operations Manager
Location: West Roxbury, MA

Role Overview:

We’re looking for a Customer Success & Operations Manager who thrives in a fast-paced environment, is detail-oriented, has articulate communication skills, and enjoys wearing multiple hats. This role combines critical customer success management with key operational responsibilities across business development and marketing.

Primary Responsibilities Customer Success (60%)

Lead onboarding and implementation for new brand partners, ensuring a smooth transition from sale to live deployment.
Manage ordering and logistics for NFC chips, including coordination with factories and suppliers.
Conduct dashboard training sessions and manage follow-ups with customers.
Track usage and performance metrics, identify retention risks, and lead renewal conversations, proactively reaching out to clients who are not hitting target milestones.
Collaborate with engineering to file support tickets, propose product improvements, and prioritize upgrades.
Identify upsell opportunities to expand customer value and adoption.

Business Development Support (20%)

Assist in creating sales decks, demos, and presentations to support business development initiatives.
Partner with leadership to support preparation of case studies and proposal templates for prospective clients.

Marketing Operations (20%)

Coordinate shipping of marketing samples and branded materials.
Manage operational tasks related to sales and marketing.
Support research projects and general marketing administration to drive brand growth.

Qualifications

3–5 years of experience in customer success, operations, or account management (preferably in SaaS).
Strong organizational skills with a bias toward action and process improvement.
Ability to manage multiple workstreams and deadlines with minimal supervision.
Excellent written and verbal communication skills.
Comfortable collaborating cross-functionally with technical, marketing, and business teams.
Experience with tools such as Microsoft Office suite, CRM systems, and AI platforms is highly desirable.

About Endstate Authentic

Endstate Authentic is Alliance Entertainment’s dedicated authentication and resale platform, using its patented technology to deliver NFC-enabled product identity, brand protection, customer engagement, and authenticated resale solutions for physical collectibles and consumer products. By embedding NFC chips directly into items, Endstate Authentic links each product to a secure digital identifier that enables authentication, unlocks exclusive digital content and experiences, and provides brands with actionable insights into customer behavior. The platform’s patented and patent-pending technologies support authenticated peer-to-peer resale, allowing brands and rights holders to participate in secondary markets while maintaining product integrity and establishing new customer relationships. As a scalable, enterprise-grade solution, Endstate Authentic serves Alliance’s internal initiatives while continuing to support external brands, licensors, and ecosystem partners across the global collectibles and authentication landscape.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

401(k) matching
AD&D insurance
Dental insurance
Employee assistance program
Health insurance
Life insurance
Tuition reimbursement
Vision insurance

Work Location: Hybrid remote in West Roxbury, MA 02132

Quick Apply

Refine Your Search

manager jobs in massachusetts

Customer Success & Operations Manager

General Manager

Store Manager

Retail Allocation Manager

Nurse Manager Maternity/Post Partum and Special Care Nursery 40hrs

Assistant Front Office Manager

Project Manager -Remote

Program Manager, Community Treatment Program, Greenfield

Family Support Services Supervisor, Gardner

Senior Project Manager – Public Projects (PLS)

Retail Store Area Supervisor (Key Holder) - Full Time

Blow Mold Manager

Unit Manager (LPN or RN)

General Manager

Optician / Manager

Sales Leader

Legal Operations Manager

Construction Project Manager

Landscape Construction Projects Manager

Commercial Construction Account Manager

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