Top 24 Mediator Jobs in Massachusetts

Director, ICDR
American Arbitration Association Inc. —Boston, MA
- $79,800 - $105,500 a year
- Full-time
- Hybrid work
- Spanish
- Business development
- Recruiting
- 403(b) matching
- Loan repayment program
SPANISH INTERPRETER BWH
The Brigham and Women's Hospital, Inc. —Boston, MA
- $23.34 - $33.37 an hour
- Full-time
- Spanish
- English
- Mid-level
- Opportunities for advancement
Quick Apply
26-27 Mediation Specialist - Cambridge, MA
AmeriCorps —Boston, MA
- Full-time
- Public speaking
- English
- Mid-level
- Mileage reimbursement
- Health insurance
Housing & Consumer Counselor/Mediator
UpSide413 (Formerly Berkshire County Regional Housing Authority) —Pittsfield, MA
- $44,000 - $49,000 a year
- Full-time
- Bilingual
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
26-27 Mediation Specialist - Natick, MA
AmeriCorps —Boston, MA
- Full-time
- Public speaking
- English
- Working with children
- Mileage reimbursement
- Health insurance
Patient Advocacy Administrator, Patient Advocacy (40 hrs, Days)
Boston Medical Center —Boston, MA
- $53,000 - $77,000 a year
- Full-time
- Nursing
- Hospital
- English
- Health insurance
- Dental insurance
ERP Senior Project Manager
Merck KGaA —Burlington, MA
- $116,300 - $159,400 a year
- 5 years
- Office
- Analysis skills
- Health insurance
- Paid time off
Licensed Family Consultant
BEHAVIORAL HEALTH NETWORK INC —Northampton, MA
- $44 - $55 an hour
- Part-time
- LMFT
- Mid-level
- Master's degree
Vice President, Mediation Strategy & Growth
American Arbitration Association Inc. —Boston, MA
- $148,000 - $180,000 a year
- Full-time
- Remote
- 7 years
- Public speaking
- Analysis skills
- 403(b) matching
- Loan repayment program
8d
Spanish Medical Interpreter
Caring Health Center —Springfield, MA
- $18 - $25 an hour
- Full-time
- Computer literacy
- Writing skills
- High school diploma or GED
Communications Specialist I (Portuguese)
Cape Cod Healthcare —Falmouth, MA
- $25.50 - $30.46 an hour
- Weekends as needed
- Microsoft Outlook
- Hospital
- Writing skills
Computational Biologist
University of Massachusetts Medical School —Worcester, MA
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- Master's degree
- Doctor of Philosophy
Case Administrator (Legal Services/Administrative Support)
American Arbitration Association Inc. —Boston, MA
- $48,000 - $65,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Mid-level
- 403(b) matching
- Loan repayment program
Research Technician
MCPHS —Boston, MA
- $31.10 - $34.56 an hour
- Temporary
- Background check
- Ability to lift 50 pounds
- University
- Health insurance
- Dental insurance
Community Health Worker IV
Community Care Cooperative —Boston, MA
- $27.40 - $32.20 an hour
- Full-time
- Bilingual
- Hospital
- Mid-level
Quick Apply
4d
Eviction Prevention Special Services Coordinator
Central Massachusetts Housing Alliance —Worcester, MA
- $22.50 an hour
- Full-time
- Background check
- Spanish
- English
- Health savings account
- Health insurance
Quick Apply
3d
Mediation Case Coordinator
Collaborative Resolutions Group —Greenfield, MA
- $20 - $24 an hour
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Driver's License
- Mileage reimbursement
- Paid holidays
Quick Apply
5d
Nepali Interpreter
Caring Health Center —Springfield, MA
- $18 - $24 an hour
- Weekends as needed
- No experience needed
- English
- High school diploma or GED
Pediatric Community Health Worker
Community Health Center of Franklin County Inc —Greenfield, MA
- $20 - $27 an hour
- Full-time
- Bilingual
- Mid-level
- Outpatient experience
Quick Apply
Facilities Night Supervisor
JCC Greater Boston —Newton Centre, MA
- $65,000 - $73,000 a year
- Weekends as needed
- Mechanic experience
- 5 years
- Writing skills
- AD&D insurance
- Disability insurance
Quick Apply

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mediator jobs near massachusetts

Director, ICDR

American Arbitration Association Inc. -
Boston, MA

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Job Details

Full-time
$79,800 - $105,500 a year

Benefits

403(b) matching
Loan repayment program
Health insurance
Dental insurance
Paid time off
Vision insurance
403(b)
Pet insurance

Qualifications

Customer communication

Full Job Description

Description

Overview
We are actively recruiting for a Director of the International Centre for Dispute Resolution (ICDR) to deliver case management services, drive business development, promote ICDR services, and ensure the highest degree of professionalism, integrity, organizational ability, and multi-lingual skills. The ideal candidate will be able to apply their passion for growing the business to the ADR field and the ability to represent the AAA as a polished and persuasive speaker.

The successful applicant will have a hybrid work arrangement and the annual salary range for this position is based on location:

Boston, MA | Washington DC - $93,400 - $98,900
Chicago, IL | Philadelphia, PA - $89,700 - $95,000
Johnston, RI | Houston, TX | Minneapolis, MN - $85,800 - $90,900
Atlanta, GA | Dallas, TX $84,400 - $89,300
New York, NY - $99,600 - $105,500
Charlotte, NC | Miami, FL | San Antonio, TX $79,800 - $84,500

Named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.

SUMMARY
Delivers case management services and supports the development and promotion of ICDR services, ensuring the highest degree of professionalism, integrity, organizational ability, and multi-lingual skills.

ESSENTIAL FUNCTIONS

Serves as primary or secondary case management contact with parties, party representatives, arbitrators, and mediators on assigned cases; makes decisions on case issues within the scope of ICDR/AAA policies, rules, and procedures.
Manages arbitration and mediation cases; ensures neutrality is maintained with parties; ensures information is entered and maintained in online case management system (PRISM); utilizes discretion and independent judgment by applying high-level knowledge and understanding of the ICDR/AAA's policies, rules, and procedures on assigned cases.
Ensures confidentiality of case information and case records; adheres to the ICDR/AAA's information security and data privacy policies, procedures, and practices.
Using contract provisions of each case identify variations between the rules and the case contract to ensure consistency and appropriate case administration.
Conducts administrative conferences and facilitates preliminary hearings and evidentiary hearings.
Assists arbitrators and mediators to comply with all applicable rules and the issuance of mediator decisions and arbitral awards; evaluates arbitrator challenges and other administrative disputes between the parties and recommends appropriate action.
Recommends suitable mediators and assists parties in selecting appropriate arbitrators from ICDR/AAA's Panels based on contract requirements and/or parties' preferences.
Maintains uniform case data information and accurate records of financial information, including billing, disbursements, check requests, expenses and receivables.
Proactively identifies expectations regarding the ICDR's case management services and works closely with parties, arbitrators, and mediators to deliver timely and cost-effective services.
Communicates ICDR/AAA policies and procedures to parties and representatives.
Serves as a customer service contact and recognizes potential future business when answering general inquiries expressing interest in the ICDR/AAA and its services.
May include management of case operations and administrative support personnel, overseeing process, providing directions, and addressing case management-related issues, functions, and procedures.
Develops and cultivates long-term relationships with customers to form a high level of trust and respect in ICDR/AAA and our services.
Communicates customer suggestions on improvement to management regularly and consistently; understand the responsibility of arbitrators/mediators, and provides regular feedback on their performance.
Meets with clients and potential users when requested to educate and explore interest in ICDR services.
Participates in seminars, programs, and conferences and attends meetings or presentations as coordinated by ICDR executive management.
Assists with the organization, logistics, and management activities of ICDR/AAA conferences.
Shares communications received on development (non-case related) and inquiries with ICDR executive management.
Recruits potential ICDR arbitrators and mediators by providing suggestions and feedback to the ICDR executive management.
Assists with developing and facilitating arbitrator training programs.
Demonstrates regular, reliable, predictable job attendance.
Attends on-site and in-person meetings and training sessions.

EDUCATION & EXPERIENCE
Juris Doctorate (JD), Master of Laws (LL.M.), or equivalent combination of education and experience required. 4-6 years of relevant experience in legal, court, or alternative dispute resolution (ADR) environment.

KNOWLEDGE, SKILLS, & ABILITIES

In-depth knowledge of international arbitration and mediation rules, procedures, and case management best practices.
Excellent written and verbal communication skills, including the ability to effectively interact with parties, counsel, neutrals, and colleagues.
Strong organizational and time management skills to handle multiple cases, meet deadlines, and deliver quality service.
Analytical and problem-solving skills to assess case issues, recommend solutions, and make sound decisions.
Proficiency in case management systems, legal research tools, Microsoft Office applications, and ability to adapt to new technologies.
Fluency in Spanish preferred.

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Refine Your Search

mediator jobs in massachusetts

Director, ICDR

SPANISH INTERPRETER BWH

26-27 Mediation Specialist - Cambridge, MA

Housing & Consumer Counselor/Mediator

26-27 Mediation Specialist - Natick, MA

Patient Advocacy Administrator, Patient Advocacy (40 hrs, Days)

ERP Senior Project Manager

Licensed Family Consultant

Vice President, Mediation Strategy & Growth

Spanish Medical Interpreter

Communications Specialist I (Portuguese)

Computational Biologist

Case Administrator (Legal Services/Administrative Support)

Research Technician

Community Health Worker IV

Eviction Prevention Special Services Coordinator

Mediation Case Coordinator

Nepali Interpreter

Pediatric Community Health Worker

Facilities Night Supervisor

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