Top 396 Mortgage customer success Jobs in Massachusetts

Learning Specialist
Salem Five Bank —Salem, MA
- $65,000 - $85,000 a year
- Bilingual
- Microsoft Excel
- Customer service
- Health savings account
- Health insurance
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Loan Officer, Junior - Retail
Embrace Home Loans —Hudson, MA
- $17 - $20 an hour
- Full-time
- 18 years or older
- Writing skills
- Basic math
Quick Apply
Mortgage Loan Originator (Brockton Region)
North Easton Savings Bank —Brockton, MA
- $42,000 a year
- Full-time
- Marketing
- Writing skills
- Mid-level
14d
Mortgage Loan Originator (Plymouth Region)
North Easton Savings Bank —Plymouth, MA
- $42,000 a year
- Full-time
- Marketing
- Writing skills
- Mid-level
14d
Branch Manager - Jamaica Plain, MA
JPMorganChase —Boston, MA
- $41.35 - $58.65 an hour
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Mortgage Loan Officer
PNC Financial Services Group —Boston, MA
- $37,440 a year
- Full-time
- Customer service
- Data analysis skills
- Mid-level
- Wellness program
- Health savings account
Relationship Banker II
North Easton Savings Bank —Halifax, MA
- Full-time
- Mid-level
- Office
- High school diploma or GED
1d
Appointment Scheduler
Kelly Jeep Chrysler —Lynnfield, MA
- $50,000 - $100,000 a year
- Full-time
- No experience needed
- Office
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Client Relationship Manager
HUB International —Rockland, MA
- $31.25 - $40.86 an hour
- Full-time
- Remote
- High school diploma or GED
- Organizational skills
- 1 year
- Paid parental leave
- Health savings account
10d
Property Administrator
CBRE —Boston, MA
- $30.00 - $31.25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
14d
Appraiser
MassHousing —Boston, MA
- $103,312.74 - $134,306.46 a year
- Hybrid work
- Customer service
- 5 years
- Data analysis skills
- Paid holidays
- Disability insurance
Client Experience Associate
PNC Financial Services Group —Framingham, MA
- $40,500 - $67,500 a year
- Full-time
- Office
- No degree
- 1 year
- Wellness program
- Health savings account
Personal Insurance Carrier Relations
JPMorganChase —Boston, MA
- $119,700 - $191,100 a year
- Full-time
- 5 years
- Office
- Finance
- Health insurance
- Tuition reimbursement
2027 M&A Summer Associate (Boston)
Harris Williams & Co. —Boston, MA
- $175,000 a year
- Full-time
- Writing skills
- Office
- No degree
- Wellness program
- Health savings account
Citizens Banker
Citizens Financial Group —Ludlow, MA
- $25.00 - $31.25 an hour
- Weekends as needed
- Background check
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Cash Management Specialist - Boston
Hingham Institution for Savings —Hingham, MA
- $80,000 - $100,000 a year
- Full-time
- Computer literacy
- Mid-level
- Office
Quick Apply
CUSTOMER ASSISTANCE REPRESENTATIVE
Cape & Coast Bank —Hyannis, MA
- $22.25 - $25.25 an hour
- Full-time
- High school diploma or GED
- 2 years
- Ability to lift 25 pounds
- Health insurance
- Dental insurance
Quick Apply
Lead Title Coordinator (Remote Opportunity)
First American Title Insurance Co —Massachusetts
- $26.88 - $35.82 an hour
- Full-time
- Remote
- Mid-level
- Microsoft Office
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
Quick Apply
3d
Relationship Banker I - Quincy
TD Bank —Quincy, MA
- $24.25 - $32.50 an hour
- Full-time
- Basic math
- Office
- High school diploma or GED
- Health insurance
- Paid time off
Mortgage Originator
Rockland Trust —Massachusetts
- Computer literacy
- Bachelor of Science
- Writing skills
- Wellness program
- Health insurance

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mortgage customer success jobs near massachusetts

Learning Specialist

Salem Five Bank -
Salem, MA

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Job Details

$65,000 - $85,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching
Referral program

Qualifications

Microsoft Excel
Presentations for conferences or internal meetings
Employee relationship building
Research
Documentation tools
Desktop applications
Data interpretation
Collaborative technology platforms
Productivity software
Workshop facilitation experience
Technical Proficiency
Stakeholder relationship building

Full Job Description

Salem Five is a growing regional financial services organization with a rich history of over 170 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.

This position requires the ability to work in the Salem, MA offices.

Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families.

Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all about.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Research, design, develop and implement training solutions tailored to meet organizational needs, including new hire training, on-going training, system upgrades and conversions, and documentation.
Develop, customize, and maintain related training support materials.
Manage multiple projects and tasks simultaneously while demonstrating initiative and strong time management skills and practices.
Provide coaching, support and guidance to new employees acting as a resource as needed.
Ensure effective adult learning environments for all programs by taking appropriate measures and actions.
Facilitate diverse application of learning methodologies to support workshops or alternative learning methods.
Maintain a high level of knowledge on company products, services, and business strategies to support and train personnel appropriately.
Demonstrate compliance with banking business laws and regulations as defined in company policies and procedures pertinent to the position and those you train.
Create and establish tools to track and measure learning and outcomes.
Embrace new and emerging technologies to support operations and customers through flexibility and the ability to learn and adapt to change.
Demonstrate a willingness to give and receive feedback, a curiosity and passion for learning, and a commitment to embracing change.
Demonstrate proficiency with desktop applications such as Office 365 and SharePoint.
Demonstrate commitment to Salem Five’s core values.
Provide an outstanding Customer Experience to Salem Five customers (internal & external).
Regular attendance is essential to this position, in addition to the willingness and ability to travel to other Salem Five locations as necessary.
Assume additional responsibilities as requested.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor’s degree or equivalent preferred from an adult learning, psychology, or other applicable field.
Minimum three-five years related training experience in a retail or customer focused, service business; or equivalent combination of education and experience. Banking experience preferred.
Demonstrated familiarity with Microsoft Office 365 applications including Word, Excel, PowerPoint, and Teams required.
Strong written and verbal communication skills required.
Ability to organize and present information and recommendations effectively in both small and large group settings.
Ability to facilitate group settings and communicate effectively in small and mid-size group situations. Bi-lingual skills a plus.
Ability to build and expand strong working relationships throughout the organization in support of the concept of organizational interdependency.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Ability to communicate effectively with more widely known e-mail systems and use the Internet as a research source.

Benefits/Incentives: We offer a comprehensive benefits package designed to support your well‑being and success, including medical, dental, and vision coverage; Flexible Spending and Health Savings Accounts; 401(k) matching; and tuition reimbursement. You will also enjoy additional perks such as our employee referral program, annual holiday reception, summer family outing, and more.

Salary Range: $65,000 - $85,000

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, and performance. This range may be modified in the future.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, talk, and hear for extended periods of time. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and peripheral vision.

Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you.

No unsolicited resumes accepted from agencies.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

mortgage customer success jobs in massachusetts

Learning Specialist

Loan Officer, Junior - Retail

Mortgage Loan Originator (Brockton Region)

Mortgage Loan Originator (Plymouth Region)

Branch Manager - Jamaica Plain, MA

Mortgage Loan Officer

Relationship Banker II

Appointment Scheduler

Client Relationship Manager

Property Administrator

Appraiser

Client Experience Associate

Personal Insurance Carrier Relations

2027 M&A Summer Associate (Boston)

Citizens Banker

Cash Management Specialist - Boston

CUSTOMER ASSISTANCE REPRESENTATIVE

Lead Title Coordinator (Remote Opportunity)

Relationship Banker I - Quincy

Mortgage Originator

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