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- Microsoft Word
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- Paid holidays
- Disability insurance
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mortgage specialist jobs near massachusetts

Quality Control Specialist

MassHousing -
Boston, MA

Apply Now

Job Details

$74,415.12 - $96,739.35 a year
13 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
Flexible schedule

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Mortgage compliance
Loan Origination Systems (LOS)
Banking
Technical Proficiency
Encompass

Full Job Description

Careers at MassHousing

At MassHousing, we believe a home is more than a roof and four walls. A home is safety and security, opportunity and peace of mind. Our team of talented professionals works to ensure that all Massachusetts residents have a safe, healthy and affordable place to call home. If you share our commitment, we hope you will consider joining us.

Equal Opportunity Employer M/F/V/D

MassHousing is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, colleagues and partners without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. MassHousing believes that diversity and inclusion among our colleagues and partners is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Apply Now!

Organization: MassHousing

Location: One Beacon Street, Boston, MA 02108

Posting Closes: Close of Business on August 19, 2026

Website: www.masshousing.com

The Organization

MassHousing will confront the Commonwealth's housing challenges to improve the lives of its people. A bold mission for an innovative agency. Since its inception in 1966, MassHousing has provided more than $30 billion for 92,000+ rental units and 90,000+ home mortgage loans. Beyond lending, we also work to promote economic growth and empowerment for families, individuals, and businesses; help communities increase their housing stock; provide hope and homes for vulnerable populations, and look for new, cost-effective ways to provide equitable housing opportunities. We have a relentless determination to confront the Commonwealth's housing challenges and improve lives.

We know that we cannot meet our mission without a workforce that is committed to standing with us in our efforts. We achieve this by making investments in staff development and prioritizing individuals who align with our values including an unwavering dedication to diversity, equity, and inclusion.

As an employee of MassHousing you are offered a great career opportunity which is more than a paycheck. MassHousing's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including but not limited to:

Tuition reimbursement up to $15,000 per calendar year
A 35-hour work week and a hybrid work schedule
Back up Child/Elder Care
Retirement Savings including a pension and a deferred compensation plan (with a match)
Comprehensive health, dental and vision plans
12 paid Holidays per year and generous sick, vacation, and personal time
Short-Term and Long-Term Disability
Central Boston office location, convenient to public transportation and amenities on site

If you're ready to join our dynamic team of mission driven professionals, this might be the job for you! Interested candidates should send a letter of interest and a resume to MassHousing by logging in to www.masshousing.com/workwithus.

Position Summary

The Quality Control Specialist exercises sound judgement to assure compliance with the Agency’s mission and Lending Quality Control Plan. This role executes the pre-closing review process for Wholesale/Broker and Portfolio Retention loans in accordance with the Home Ownership Programs Lending Quality Control Plan. The Quality Control Specialist conducts manual file audits, performs underwriting review, and analyzes quality control findings to identify trends and root causes. This role supports the Senior Quality Control Specialist in their work with outside lender partners resolving quality control findings and repurchasing issues. This position reports to the Senior Quality Control Specialist.

All positions at MassHousing require a customer service mindset in accordance with our values: Respect, Service, Empathy, Accountability, Collaboration, and Inclusion.

MassHousing operates under a hybrid work model; therefore, employees are expected to work on-site according to a schedule determined in collaboration with their manager and based on the needs of the role. To support effective onboarding, new employees may be required to work in the office more frequently during their first 90 days.

Essential Functions

Compliance and Quality Control

Manage the pre-closing review process for Wholesale/Broker and Portfolio Retention loans in accordance with the Home Ownership Programs Lending Quality Control Plan
Review underwriting decisions, appraisals and loan documentation ensuring Agency and investor compliance
Monitor and analyze the quality of Agency originated mortgage loans through curated reporting
Present pre-closing Quality Control and internal vendor audit findings to Home Ownership Business Line Management and the Quality Control Committee on a monthly basis
Prepare for and participate in investor risk assessment audits
Assist Senior Quality Control Specialist in external vendor and lender quality control functions

Security

Comply with MassHousing's Information Security Program and all other Agency information security policies and procedures
Take responsibility for any Agency assets assigned to you
Promptly report any security events, incidents, or weaknesses to MassHousing’s Information Security Team

Minimum Qualifications

Bachelor's degree in business administration, accounting, communications, or equivalent professional experience
7+ years of experience in the mortgage industry with an understanding of mortgage origination operations and departmental responsibilities
Experience with state and federal laws affecting the mortgage banking industry and mortgage banking quality control programs
Proficiency with Encompass, LoanServ, OnBase, Microsoft Word and Excel, and Outlook
Eligibility to work in, and travel freely to and from, the United States without sponsorship

Preferred Qualifications

7+ years of underwriting or quality control experience in the residential mortgage industry, including Government Sponsored Enterprise (GSE) and Federal Housing Administration (FHA) loans
Experience with MassHousing’s program requirements
FHA Direct Endorsement Underwriter approval

Essential Characteristics

Excellent organizational skills and strong attention to detail
Comfortable multitasking within time constraints, adjusts quickly to shifting priorities, and manages time efficiently in a fast-paced environment
Strategic thinker with the dual capacity to see the big picture and attend to details
Excellent oral and written communication skills with the ability to communicate technical information clearly and concisely

Salary Range: $74,415.12 - $96,739.35

MassHousing is an Equal Opportunity Employer

Why Work at MassHousing?

Competitive salaries

Work/Life Balance with flexible schedules and generous leave time

Comprehensive health, dental, life, and disability plans

Professional development & tuition assistance

Employer-matched deferred compensation plan

Apply Now

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mortgage specialist jobs in massachusetts

Quality Control Specialist

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Mortgage Quality Control Specialist

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Loan Servicing Quality Control Specialist

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