Top 98 Navigator Jobs in Massachusetts

Care Navigator (Remote - Massachusetts)
CareSource —Massachusetts
- $41,200 - $66,000 a year
- Full-time
- Remote
- Basic math
- HIPAA
- Mid-level
Housing and Care Navigator
Western MA Training Consortium —Holyoke, MA
- $31.25 an hour
- Full-time
- Background check
- Mid-level
- 3 years
- Mileage reimbursement
- Paid holidays
Quick Apply
Behavioral Health Nurse Navigator
South Shore Health —Weymouth, MA
- $93,000 - $139,800 a year
- Full-time
- Acute care
- Nursing
- RN License
- Health insurance
- Dental insurance
Quick Apply
8d
Behavioral Health Navigator
South Shore Health —Weymouth, MA
- $93,000 - $175,000 a year
- Full-time
- Acute care
- Nursing
- RN License
Family Support Navigator
Charles River Center —Needham, MA
- $23.80 - $25.00 an hour
- Full-time
- Experience working with individuals with disabilities
- Public speaking
- English
Breast Center Nurse Navigator, 40 Hour Days
UMass Memorial Health —Worcester, MA
- $87,276.80 - $157,081.60 a year
- 8 hour shift
- Hybrid work
- Nursing
- Surgery
- RN License
Nurse Navigator, Heart & Vascular, 40 Hours, Days
UMass Memorial Health —Worcester, MA
- $87,276.80 - $157,081.60 a year
- Online Application
- Hybrid work
- Nursing
- RN License
- Hospital
2d
RN Navigator - Pre/Post Surgical Optimization
Mass General Brigham Community Physicians, Inc. —Somerville, MA
- $58,656.00 - $142,448.80 a year
- Full-time
- Hybrid work
- Acute care
- Nursing
- Surgery
- Opportunities for advancement
Quick Apply
3d
Associate Director, Patient Navigator
Genetix Biotherapeutics —Somerville, MA
- $175,000 - $185,000 a year
- Remote
- Nursing
- RN License
- Bachelor of Science
- Travel reimbursement
Quick Apply
Apprentice Navigator
City of Boston —Boston, MA
- $69,079.96 - $100,150.63 a year
- Weekends as needed
- Spanish
- High school
- Writing skills
Oncology Nurse Navigator Cutaneous Oncology
Dana-Farber Cancer Institute —Boston, MA
- $42.65 - $105.81 an hour
- Full-time
- Hybrid work
- Nursing
- RN License
- BLS Certification
Patient Navigator (Foster Care) - 40 hours, Days
UMass Memorial Health —Worcester, MA
- $22.24 - $40.04 an hour
- 8 hour shift
- Spanish
- English
- Mid-level
Infectious Disease Navigator
Suffolk County Sheriff's Department —Boston, MA
- Full-time
- Spanish
- Nursing
- HIPAA
Specialty Navigator I
Optum —Norwood, MA
- $16.15 - $28.80 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
Breast Navigator
Beth Israel Lahey Health —Cambridge, MA
- $27 - $37 an hour
- Full-time
- Surgery
- Hospital
- Mid-level
- Opportunities for advancement
Oncology Nurse Navigator: HM, Transplant & Cell Therapies Float
Dana-Farber Cancer Institute —Boston, MA
- $42.65 - $105.81 an hour
- Full-time
- Hybrid work
- Nursing
- RN License
- BLS Certification
Nurse Navigator – Gastroenterology Oncology (Full Time)
Beth Israel Lahey Health —Cambridge, MA
- $79,268.80 - $204,318.40 a year
- Full-time
- Nursing
- Microsoft Excel
- RN License
- Opportunities for advancement
RN Patient & Quality Navigator - Surgical Programs
Brown University Health —Fall River, MA
- $77,230.40 - $154,460.80 a year
- 8 hour shift
- CPR Certification
- Nursing
- Microsoft Excel
Interventional Radiology Nurse Navigator
The General Hospital Corporation —Boston, MA
- Full-time
- Nursing
- RN License
- Hospital
- Health insurance
- Dental insurance
Quick Apply
2d
Per Diem Oncology Nurse Navigator - Merrimack Valley
Dana-Farber Cancer Institute —Methuen, MA
- $38.21 - $80.50 an hour
- Per diem
- Nursing
- Patient monitoring
- Mid-level

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navigator jobs near massachusetts

Care Navigator (Remote - Massachusetts)

CareSource -
Massachusetts

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Job Details

Full-time
$41,200 - $66,000 a year

Qualifications

Customer communication
Basic math
High school diploma or GED

Full Job Description

Job Summary:

The Care Navigator is responsible for conducting telephonic interactions, documenting service activities, and supporting administrative functions that enhance member satisfaction. Care Navigators also contribute to core operations including intake, triage, scheduling coordination, provider and member engagement, centralized documentation, and escalations.

Essential Functions:

Conducts outreach to members and providers to confirm service details, coordinate scheduling, address general inquiries, and ensure accurate documentation of care coordination activities.
Coordinate services by working with providers, community partners, and member/ caregivers to manage scheduling, service updates, and administrative changes, as needed
Serves as a support resource for member and provider requests, escalations, or concerns by coordinating responses and ensuring issues are routed or addressed promptly
Collaborates with the care team, providers, and other partners as needed to support member service requests and ensure smooth communication and continuity across care activities
Initiate outreach to members, vendors, providers, and/or vendors/suppliers to follow up on non-clinical matters assigned by the Care Team (e.g., including authorization status, DME status, appointment scheduling and prescription assistance)
Provide administrative support as assigned
Assist members and the Care Team with solving health plan related concerns, i.e. claims follow up or prior auth status, etc.
Help members schedule transportation to medical appointments; assist members with booking issues
Support targeted member outreach campaigns when there is an event that has the potential to broadly impact our membership’s wellness, such as agency closures, hazardous/catastrophic events (e.g., power outages, fires, inundations)
Coordinates interpreting and translation supporting services for the member (including ADA compliance)
Obtain documents/forms that allow Care Team to speak with members and/or representatives on the member’s behalf in accordance with HIPAA laws – e.g., Release of Information (ROI), Oral Disclosure of Protected Health Information
Assist leadership with the development, refinement and enhancement of programs, initiatives, processes, policies, workflows, and projects
Mentor for new Care Navigation Specialist – during and beyond their orientation period, if needed
Maintain accurate documentation and maintenance of member records and alignment with regulatory standards, ensuring timely distribution to appropriate internal teams or provider partners as needed
Follow established standards of practice, internal policies, and procedures to ensure compliance with contractual obligations and applicable regulatory requirements
Identify member and provider needs and facilitates referrals to appropriate internal teams such as care management or community-based support programs
Performs any other job related duties as requested.

Education and Experience:

High School or GED required
One (1) year of related experience in a health-related service field required

Competencies, Knowledge and Skills:

Critical thinking and troubleshooting skills
Strong customer service and problem-solving skills
Ability to work in multiple systems, often simultaneously
Clear, concise, and effective oral and written communication
Strong time management and demonstrated ability to work independently
Flexibility to adapt to business needs
Motivated team player
Excellent organizational skills
High attention to detail and accuracy
Basic arithmetic skills required
Proficiency in Microsoft Office Suite

Licensure and Certification:

None required

Working Conditions:

General office environment; may be required to sit or stand for extended periods of time
Travel is not typically required

Compensation Range:

$41,200.00 - $66,000.00

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Hourly

Organization Level Competencies

Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

Apply Now

Refine Your Search

navigator jobs in massachusetts

Care Navigator (Remote - Massachusetts)

Housing and Care Navigator

Behavioral Health Nurse Navigator

Behavioral Health Navigator

Family Support Navigator

Breast Center Nurse Navigator, 40 Hour Days

Nurse Navigator, Heart & Vascular, 40 Hours, Days

RN Navigator - Pre/Post Surgical Optimization

Associate Director, Patient Navigator

Apprentice Navigator

Oncology Nurse Navigator Cutaneous Oncology

Patient Navigator (Foster Care) - 40 hours, Days

Infectious Disease Navigator

Specialty Navigator I

Breast Navigator

Oncology Nurse Navigator: HM, Transplant & Cell Therapies Float

Nurse Navigator – Gastroenterology Oncology (Full Time)

RN Patient & Quality Navigator - Surgical Programs

Interventional Radiology Nurse Navigator

Per Diem Oncology Nurse Navigator - Merrimack Valley

I want to receive the latest job alert for navigator in massachusetts

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This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

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