Top 215 Patient access lead Jobs in Massachusetts

Billing lead -Aetna Employer Portal-Remote
CVS Health —Massachusetts
- $54,300 - $159,120 a year
- Full-time
- Remote
- 5 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
6d
Compliance Lead
Fullscript —Boston, MA
- $125,000 - $150,000 a year
- Email
- Remote
- 7 years
- HIPAA
- Senior level
Quick Apply
Global Patient Access Enablement Lead, Manager
Takeda Pharmaceutical —Boston, MA
- $127,400 - $200,200 a year
- Full-time
- SharePoint
- Senior level
- Paid holidays
- Disability insurance
Enrollment Lead- Aetna Employer Portal
CVS Health —Boston, MA
- $54,300 - $159,120 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
6d
Global Patient Access Operations Lead (Manager)
Takeda Pharmaceutical —Cambridge, MA
- $116,000 - $182,270 a year
- Full-time
- Microsoft Word
- Nursing
- Microsoft Outlook
- Paid holidays
- Disability insurance
4d
Lead Registered Dietitian
Harbor Health Services, Inc. —Dorchester, MA
- $64,063 - $96,145 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Management
Quick Apply
Lead Provider (FNP or PA) - Urgent Care
ConvenientMD —Worcester, MA
- $68 - $85 an hour
- Nursing
- Customer service
- BLS Certification
- Disability insurance
- Health insurance
Quick Apply
1d
Lead Provider (FNP or PA) - Urgent Care
ConvenientMD —Agawam, MA
- $68 - $85 an hour
- Nursing
- Customer service
- BLS Certification
- Disability insurance
- Health insurance
Quick Apply
1d
Lead Ultrasound Tech-$15,000 Sign on Bonus
Boston Medical Center —Boston, MA
- $34.38 - $50.00 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Patient monitoring
- Health insurance
- Dental insurance
Lead, US Hematology Pipeline Commercialization
Sanofi EU —Cambridge, MA
- $178,500.00 - $257,833.33 a year
- Hybrid work
- 7 years
- Office
- Bachelor's degree
- Health insurance
- Parental leave
7d
Lead Ultrasound Tech-$15,000 Sign on Bonus
Boston Medical Center —Boston, MA
- $34.38 - $50.00 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Patient monitoring
- Health insurance
- Dental insurance
Global Brand Lead, Transplant (Solid Organ Transplant)
Sanofi EU —Cambridge, MA
- $232,500.00 - $335,833.33 a year
- Hybrid work
- Marketing
- English
- Office
- Parental leave
10d
Senior Director, Search & Evaluation Late TA Lead, Immunology
CSL —Waltham, MA
- $263,000 - $328,000 a year
- Full-time
- Hybrid work
- Medicine
- 11+ years
- Office
Associate / Lead Dentist
Tend —Cambridge, MA
- $175,000 - $425,000 a year
- Email
- CPR Certification
- Dental office
- Management
- Wellness program
- Commuter assistance
Quick Apply
Team Lead Prescriber Administrative Assistant - w/hiring incentive
Northeast Health Services, Northeast Health Services —Beverly, MA
- $25 - $27 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Finance Operations Lead
Mass General Brigham Incorporated —Somerville, MA
- $99,465.60 - $144,643.20 a year
- Full-time
- Remote
- Finance
- Master's degree
- SQL
- Opportunities for advancement
Quick Apply
8d
Global Patient Access Strategy Lead (Sr. Manager)
Takeda Pharmaceutical —Cambridge, MA
- $178,100 - $244,860 a year
- Full-time
- Bachelor of Science
- Office
- 8 years
- Paid holidays
- Disability insurance
Health Value Translation Lead
Sanofi —Cambridge, MA
- $178,500.00 - $257,833.33 a year
- Hybrid work
- 5 years
- English
- Analysis skills
- Parental leave
Assoc Dir., Clinical Quality Mgmt. Lead
Merck KGaA —Billerica, MA
- $122,200 - $202,900 a year
- Master's degree
- 8 years
- Analysis skills
- Health insurance
- Paid time off
Director, Global Patient Advocacy Lead
AstraZeneca —Boston, MA
- $151,753 - $227,630 a year
- 7 years
- Office
- Bachelor's degree
- Health insurance
- Dental insurance

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Billing lead -Aetna Employer Portal-Remote

CVS Health -
Massachusetts

Apply Now

Job Details

Full-time
$54,300 - $159,120 a year
6 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

User training (technical support)
User acceptance testing
Data interpretation
Operational excellence initiatives
Process improvement planning
Cross-functional collaboration
Escalation handling
Cross-functional communication

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary
The Billing Lead serves as the centralized point of contact for all billing-related matters within the Aetna Employer Portal operational support team. This role provides Level 2 support for escalated billing issues, leads internal training and operational readiness, oversees migration from legacy billing tools, and drives continuous process improvement. The Billing Lead collaborates closely with Sales, Billers, and cross-functional teams to ensure seamless billing operations and exceptional customer experience. This position is critical in supporting the transition to new platform capabilities and in fostering a culture of innovation and accountability.

**Position is remote anywhere in the United States

Responsibilities

Serve as the primary escalation point for billing feedback and Level 2 support from Sales and Billing teams.
Lead and deliver internal training sessions to ensure operational readiness for new and existing billing processes.
Oversee the migration from legacy billing tools (e.g., ABAT, Billing Center, EZLink, Benefitfocus) to the Employer Portal, ensuring minimal disruption and clear communication.
Drive billing process improvement initiatives, leveraging performance metrics, customer feedback, and in-application surveys.
Support and refine the operational support model for billing, adapting to evolving business needs and technology enhancements.
Manage and execute Billing User Acceptance Testing (UAT), including troubleshooting and issue resolution during UAT phases.
Collaborate with cross-functional teams (Enrollment, Access & Registration, Reporting & Process Improvement) to ensure end-to-end process excellence.
Document and communicate current and future state billing processes, supporting change management and user adoption.
Contribute to the decommissioning of legacy applications and tools, supporting migration planning and execution.
Foster a customer-centric approach, championing “Customer First” problem solving and continuous improvement.

Required Qualifications

5+ years proven experience in billing operations, revenue cycle management, or a related field within healthcare, insurance, or a comparable industry.
Demonstrated ability to lead process improvement initiatives and manage escalated issues.
Experience with billing systems migration and/or implementation of new technology platforms.
Strong analytical and problem-solving skills; ability to interpret data and drive actionable insights.
Excellent communication and interpersonal skills, with the ability to train and influence cross-functional teams.
Proficiency in troubleshooting, issue resolution, and user acceptance testing (UAT).
High attention to detail and organizational skills; able to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

Experience with EBS, Aetna Employer Portal, Billing Center, Benefitfocus, or similar employer billing/enrollment platforms.
Familiarity with operational support models in large, matrixed organizations.
Experience supporting the decommissioning of legacy systems and change management initiatives.

Education

bachelor’s degree preferred / specialized training / relevant professional qualifications

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$54,300.00 - $159,120.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/23/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

patient access lead jobs in massachusetts

Billing lead -Aetna Employer Portal-Remote

Compliance Lead

Global Patient Access Enablement Lead, Manager

Enrollment Lead- Aetna Employer Portal

Global Patient Access Operations Lead (Manager)

Lead Registered Dietitian

Lead Provider (FNP or PA) - Urgent Care

Lead Provider (FNP or PA) - Urgent Care

Lead Ultrasound Tech-$15,000 Sign on Bonus

Lead, US Hematology Pipeline Commercialization

Lead Ultrasound Tech-$15,000 Sign on Bonus

Global Brand Lead, Transplant (Solid Organ Transplant)

Senior Director, Search & Evaluation Late TA Lead, Immunology

Associate / Lead Dentist

Team Lead Prescriber Administrative Assistant - w/hiring incentive

Finance Operations Lead

Global Patient Access Strategy Lead (Sr. Manager)

Health Value Translation Lead

Assoc Dir., Clinical Quality Mgmt. Lead

Director, Global Patient Advocacy Lead

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