Top 406 Reservations manager Jobs in Massachusetts

Reservations Manager
Four Seasons —Boston, MA
- $85,763 - $94,786 a year
- Weekends as needed
- English
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Full time Guest Services / Reception
Seaglass Inn & Spa —Provincetown, MA
- $20 - $25 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Paid time off
- 401(k) matching
Quick Apply
Bilingual Project Coordinator (Mandarin/English)
Tianyu Arts and Culture Inc. —Dorchester, MA
- $4,500 a month
- Temporary
- English
- Driver's License
- Driving
- Relocation assistance
Quick Apply
4d
Front of House Restaurant Manager
ReelHouse Marina Bay —Quincy, MA
- $65,000 - $70,000 a year
- Weekends as needed
- Hospitality
- Management
- ServSafe
- Health insurance
- Paid time off
Quick Apply
12d
Guest Relations Coordinator
Fireside Tavern Sherborn —Sherborn, MA
- $23 - $25 an hour
- Part-time
- Customer service
- Mid-level
- In-person
- Employee discount
- Opportunities for advancement
Quick Apply
7d
Rental Service Agent
Indie Campers —Norton, MA
- $18 - $19 an hour
- Weekends as needed
- Driver's License
- US work authorization
- Communication skills
- Health insurance
- Paid time off
Quick Apply
10d
MIT Physical Education and Wellness Program Outdoor Education Coordinator
Massachusetts Institute of Technology —Cambridge, MA
- From $15 an hour
- Part-time
- Background check
- CPR Certification
- Microsoft Excel
- Wellness program
Quick Apply
Inside Sales Representative
ADESA —Acton, MA
- $22 - $25 an hour
- Background check
- 18 years or older
- Computer literacy
- Paid holidays
- Paid time off
Quick Apply
Reservations Manager
Hawksmoor - Boston —Boston, MA
- $75,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Mentoring
Quick Apply
Dining Room Manager, Specialty Dining
Fidelity Investments —Boston, MA
- $74,000 - $141,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ServSafe
- Loan repayment program
- Tuition reimbursement
Manager of Member Engagement
The Trustees of Reservations —Boston, MA
- $75,600 - $92,400 a year
- Weekends as needed
- Hybrid work
- Management
- 5 years
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Catering Manager, Specialty Dining
Fidelity Investments —Boston, MA
- $74,000 - $141,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ServSafe
- Loan repayment program
- Tuition reimbursement
Front Desk Manager
Hyatt Regency Boston/Cambridge —Cambridge, MA
- $80,000 - $85,000 a year
- Full-time
- Background check
- Microsoft Excel
- Inventory management
- Health insurance
- Dental insurance
Strategic Events Manager
MIT —Cambridge, MA
- Weekends as needed
- School experience
- Microsoft Excel
- Customer service
Document Controls Manager
WSP —Boston, MA
- $140,000 - $155,000 a year
- 7 years
- Microsoft Excel
- Supervising experience
- Paid parental leave
- Disability insurance
5d
Events Operations Manager
Northeastern University —Boston, MA
- $60,315.00 - $85,192.50 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Manager, Data Reporting and School Support
Roxbury Prep Charter School —Boston, MA
- $88,600 - $104,200 a year
- Full-time
- Hybrid work
- School experience
- Google Workspace
- Customer service
- 403(b) matching
- Health savings account
Quick Apply
11d
Marina Office Manager
Hingham Shipyard Marina —Hingham, MA
- $70,000 a year
- Inventory management
- Mid-level
- Office
Quick Apply
2d
Lab Coordinator - Media Center Support
Northeastern University —Boston, MA
- $53,615.00 - $75,728.75 a year
- Full-time
- Mid-level
- 3 years
- University
- Health insurance
- Dental insurance
Group Rooms Coordinator
Omni Hotels & Resorts —Boston, MA
- $33.18 an hour
- Full-time
- Microsoft Excel
- Sales
- Inventory management
- Health insurance
- Paid time off
Quick Apply

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Reservations Manager

Four Seasons -
Boston, MA

Apply Now

Job Details

Full-time
$85,763 - $94,786 a year

Benefits

Health insurance
Dental insurance
Paid time off
401(k) matching
Opportunities for advancement
Life insurance
Paid sick time

Qualifications

Managing teams in a customer support role
Phone communication
In-person customer service
English
Sales team management
Salesforce Cloud
Sales management systems proficiency
Property management systems (PMS)
CRM system proficiency
Achieving sales targets
Sales leadership
Training
OPERA
Call center management
Client interaction via phone calls

Full Job Description

Job ID: REQ10356333

Four Seasons Boston

Location: Boston, Massachusetts, United States of America

widget: Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House.

Join a diverse and talented team in Boston

We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule – do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience.

The Role

In this position, you will manage a team of Sales and Communications Agents that work directly with individual and group guests, both in advance of arrival and while in house. You will lead by example, directing the team to establish strong product and destination knowledge, maintain benchmark standards and prepare the operational teams to ensure seamless and thoughtful stays for arriving guests. With the Commercial team, you will achieve sales targets, maximize efficiencies to optimize revenue opportunities and will serve as a technical expert on a variety of systems that provide the infrastructure for Room and Dining sales. As a technical expert you will ensure the fulfilment of various brand partnership programs, distribution activities and will lead a variety of financial / PCI tasks with the Finance department.

Salary Range: $85,763 - $94,786

Minimum Requirements

3-5 Years luxury Hotel/Resort experience in Reservation Sales, Front Office, Sales and Marketing strongly preferred.
Ability to motivate and train a team of call center sellers to achieve revenue targets and maintain brand and Forbes 5 star standards
Able to provide unwavering customer service, strong personal presentation
Ability to analyze, prioritize, organize, multi-task and follow up with a strong sense of urgency.
Excellent interpersonal and communication skills, both in person and by telephone.
Strong working knowledge of computers including but not limited to Microsoft 360, Salesforce and Opera PMS.
Must be able to work all shifts including AM, PM, weekends and holidays.
Fluent in English
Legal work authorization for employment in the United States required.
Continuous sitting for majority of the shift.

What to Expect from Your Work Experience

FREE Medical and Dental insurance for you and your eligible dependents.
Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company.
Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program.
Complimentary meals at our employee cafeteria.
401k participation with company matching program.
Complimentary Life insurance.
Vacation & Paid Sick Time Off.
And much more!

Learn more about our property and what it is like to work at Four Seasons by visiting:

http://www.fourseasons.com/boston

https://www.facebook.com/FourSeasonsHotelBoston

https://www.twitter.com/FSBoston

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.

Apply Now

Refine Your Search

reservations manager jobs in massachusetts

Reservations Manager

Full time Guest Services / Reception

Bilingual Project Coordinator (Mandarin/English)

Front of House Restaurant Manager

Guest Relations Coordinator

Rental Service Agent

MIT Physical Education and Wellness Program Outdoor Education Coordinator

Inside Sales Representative

Reservations Manager

Dining Room Manager, Specialty Dining

Manager of Member Engagement

Catering Manager, Specialty Dining

Front Desk Manager

Strategic Events Manager

Document Controls Manager

Events Operations Manager

Manager, Data Reporting and School Support

Marina Office Manager

Lab Coordinator - Media Center Support

Group Rooms Coordinator

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