Top 275 Service desk agent Jobs in Massachusetts

Front Desk Agent
FAIRMONT —Boston, MA
- From $26.98 a week
- Weekends as needed
- US work authorization
- Communication skills
- Entry level
- Paid time off
Quick Apply
Part Time | Hotel Front Desk Agent
Millennium Hotels and Resorts —Boston, MA
- $29.60 an hour
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
9d
Guest Service Ambassador
The Newbury Boston —Boston, MA
- $28.22 - $33.20 an hour
- Full-time
- Hotel
- High school diploma or GED
- Computer skills
3d
Front Desk Agent
RAFFLES —Boston, MA
- $27.81 - $31.00 an hour
- Overnight shift
- Ability to stand for extended periods
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Overnight Front Desk Agent
RAFFLES —Boston, MA
- $28.80 - $32.00 an hour
- Weekends as needed
- Ability to stand for extended periods
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Marriott International, Inc —Peabody, MA
- $22.35 - $23.85 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Front Desk Agent
Westmont Group —Boston, MA
- $23.07 - $32.95 an hour
- English
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Foxfruit —Boston, MA
- $3,780 - $4,400 a month
- Full-time
- Office
- High school diploma or GED
- Communication skills
Quick Apply
4d
Guest Service Agent
Kimpton Hotels & Restaurants —Cambridge, MA
- $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Real Estate Agent - Zillow Flex Team
Chinatti Realty Group —Boston, MA
- $48,226.91 - $196,492.21 a year
- Weekends as needed
- Contracts
- Entry level
- Flexible schedule
13d
Real Estate Agent - Zillow Flex Team
Chinatti Realty Group —Andover, MA
- $48,226.91 - $196,492.21 a year
- Weekends as needed
- Contracts
- Entry level
- Flexible schedule
13d
Front Desk Receptionist/Maintenance
Cohasset Tennis Club —Cohasset, MA
- $22 - $24 an hour
- Part-time
- Customer service
- Computer literacy
- High school diploma or GED
- Paid time off
- Employee discount
Quick Apply
9d
Front Desk Agent (Floater)
Stratton Amenities —Needham, MA
- $19 - $20 an hour
- Part-time
- Background check
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
10d
Real Estate Agent - Zillow Flex Team
Chinatti Realty Group —Salem, MA
- $48,226.91 - $196,492.21 a year
- Weekends as needed
- Contracts
- Entry level
- Flexible schedule
13d
Experienced Real Estate Agents
Keller Williams Realty Evolution —Beverly, MA
- $40,000 - $200,000 a year
- Part-time
- Mid-level
- Real Estate License
- Professional development assistance
- Flexible schedule
Quick Apply
Real Estate Agent - Zillow Flex Team
Chinatti Realty Group —North Andover, MA
- $48,226.91 - $196,492.21 a year
- Weekends as needed
- Contracts
- Entry level
- Flexible schedule
13d
Leasing Agent
STYL Residential —Lowell, MA
- $23 - $24 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
Tax Senior
UHY LLP —Wayland, MA
- $95,000 - $120,000 a year
- Full-time
- Hybrid work
- Background check
- Management
- CPA
- Health savings account
- Health insurance
Quick Apply
Custodian
Littleton Public Schools —Littleton, MA
- $23.38 an hour
- Full-time
- Background check
- Classroom
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
Field Property Adjuster
National General —Natick, MA
- $56,000 - $98,200 a year
- Online Application
- Remote
- Mid-level
- US work authorization
- Organizational skills
10d

I want to receive the latest job alert for service desk agent in massachusetts

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk agent jobs near massachusetts

Front Desk Agent

FAIRMONT -
Boston, MA

Quick Apply

Job Details

Full-time
From $26.98 a week

Benefits

Paid time off

Qualifications

Communication skills
Entry level

Full Job Description

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

You are the beginning of an exceptional guest experience. As a Front Desk Agent, you will make our guests feel welcome and reflect the exceptional experience to come when they arrive. Your personalized interactions, care in guest room selection, and knowledge of the hotel will ensure our guests have a lasting memory of their visit.

What is in it for you:

Competitive salary and flexible benefit plans
Generous PTO allowances
Employee rates at Accor properties in NCA region
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

What You Will Be Doing:

Greet guests upon arrival with a warm and sincere welcome
Perform all functions of guest registry including check in and check out, updating reservations and guest profiles to 100% accuracy, swift but correct room assignment while meeting luxury standards
Issue keys while ensuring utmost safety and confidentiality
Maintain and protect guest privacy and discretion
Settle guest accounts while ensuring all services standards are followed
Maintain a company issued bank and accurately report receipts daily, while adhering to company cash handling policies
Assist guests and answer inquiries regarding hotel facilities in an informative and helpful way
Drive revenue through room upsells and cross-promotion of other hotel outlets
Builds strong rapport with support departments
Create reservations for guests who are at the desk or who call in after hours
Consistently offers professional, engaging and friendly service
Resolve guest issues and inquires, and escalate to Supervisor or Manager when appropriate
Other duties as assigned

Starting Hourly Rate is $26.98 USD

Qualifications

Your Experience and Skills Include:

Ability to work all shifts including mornings, evenings, overnights, weekends, and holidays
Previous experience in Front Office operations in a luxury setting an asset
An operational knowledge and proficiency in Front Office Systems (Systems-Micros-Fidelio) and Microsoft Office suite (Word, Excel, PowerPoint)
Opera Cloud preferred
Proficiency in English required, bilingual is an asset
Excellent written/verbal communication, coaching and interpersonal skills
Strong guest service orientation, utilizing empathy and creative thinking
Ability to work well under pressure
Thrives in a fast-paced environment
Desire to work as part of a large, diverse team
We are a dog-friendly property, comfortability to work around animals and animal dander is necessary.
Frequent walking and standing during shift
May occasionally exert up to 25 pounds lift, carry, push, or pull objects
Must have proof of valid U.S. work authorization.

Starting Hourly Rate: $26.98

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Quick Apply

Refine Your Search

service desk agent jobs in massachusetts

Front Desk Agent

Part Time | Hotel Front Desk Agent

Guest Service Ambassador

Front Desk Agent

Overnight Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Guest Service Agent

Real Estate Agent - Zillow Flex Team

Real Estate Agent - Zillow Flex Team

Front Desk Receptionist/Maintenance

Front Desk Agent (Floater)

Real Estate Agent - Zillow Flex Team

Experienced Real Estate Agents

Real Estate Agent - Zillow Flex Team

Leasing Agent

Tax Senior

Custodian

Field Property Adjuster

I want to receive the latest job alert for service desk agent in massachusetts

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected