Top 4949 Technical support engineer Jobs in Massachusetts

Software Engineer
PASCALL SYSTEMS INC. —Cambridge, MA
- $100,000 - $130,000 a year
- Full-time
- Computer science
- Computer Science
- System design
- Paid parental leave
- Paid holidays
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10d
Field Technical Support Engineer
SThree —Boston, MA
- $640 - $880 a day
- Contract
- Mid-level
- Continuous improvement
- US work authorization
12d
Field Technical Support Engineer
SThree —Boston, MA
- $85,000 - $140,000 a year
- Contract
- System design
- Mid-level
- Driver's License
12d
Mechanical Engineer
Integrated Dynamics Engineering Inc. —Mansfield, MA
- Full-time
- Mid-level
- Analysis skills
- Presentation skills
- Health insurance
- Dental insurance
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Manufacturing & Applications Engineer
The Judge Group —Worcester, MA
- $80,000 - $120,000 a year
- Full-time
- Mid-level
- Databases
- Experience equivalent to degree accepted
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Senior Support Engineer | Remote | North America
n8n —Massachusetts
- $121,100 - $148,100 a year
- Full-time
- Remote
- 5 years
- Senior level
- Communication skills
- Health savings account
- Disability insurance
Systems Engineer I
Mass General Brigham Incorporated —Somerville, MA
- $62,836.80 - $89,762.40 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Office
- Opportunities for advancement
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14d
GRAX - Technical Support Engineer
Ascendx —Boston, MA
- $125,000 - $145,000 a year
- On call
- Remote
- Mid-level
- 3 years
- JavaScript
- Health insurance
- Dental insurance
Software Engineer I
Level Data LLC —Boston, MA
- $100,000 - $115,000 a year
- Full-time
- Remote
- Azure
- Computer Science
- Java
Software Engineer I (Backend)
WHOOP —Boston, MA
- $105,000 - $145,000 a year
- Urgently hiring
- Computer science
- System design
- Office
Technical Support Engineer
10Beauty —Burlington, MA
- $100,000 - $115,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Scripting
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Technical Support Engineer II
CloudZero —Boston, MA
- $85,000 - $130,000 a year
- Full-time
- Hybrid work
- Azure
- Mid-level
- SQL
3d
Support Engineer - MA
TECH5 USA, Inc. —Boston, MA
- $62,000 - $82,000 a year
- Full-time
- Remote
- Computer Science
- Salesforce
- English
- Disability insurance
- Health insurance
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3d
Technical Service Engineer
Deephealth —Somerville, MA
- $100,000 - $110,000 a year
- Full-time
- Remote
- 5 years
- Windows
- Analysis skills
Desktop Support Engineer
oneZero Financial Systems —Somerville, MA
- $65,000 - $85,000 a year
- Full-time
- Google Workspace
- Office
- Windows
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IT Service Desk Engineer
Blitzy —Cambridge, MA
- $90,000 - $125,000 a year
- Full-time
- Google Workspace
- Azure
- Computer Science
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Technical Support Engineer
MKS Inc. —Wilmington, MA
- $88,425 - $105,000 a year
- Full-time
- Bachelor of Science
- Engineering
- Mid-level
- Paid holidays
- Disability insurance
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Technical Support Engineer 2 - PowerEdge XE - Hopkinton, Massachusetts
Dell Technologies —Massachusetts
- $74,000 - $96,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
APPLICATION SUPPORT ENGINEER (fully remote, U.S. Boston Area only)
Securecell AG —Boston, MA
- From $72,404.42 a year
- Full-time
- Remote
- Background check
- Mid-level
- Windows
- Health insurance
- 401(k)
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5d
Assistant City Engineer 2026-042
City of Chicopee —Chicopee, MA
- $34.37 - $43.23 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Retirement plan
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technical support engineer jobs near massachusetts

Software Engineer

PASCALL SYSTEMS INC.
Cambridge, MA

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Job Details

Full-time
$100,000 - $130,000 a year
10 days ago

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Military leave
Paid time off
Parental leave
Bereavement leave
Paid sick time

Qualifications

Authentication
Customer communication
Software engineering
Defect resolution root cause analysis
C#
Java
Programming languages
Production systems
AWS
Software documentation
Root cause analysis
Developer tools
Network security

Full Job Description

Position Summary

PASCALL is a growing multidisciplinary medical device company building an FDA-cleared, EEG-based brain state monitoring platform — a wearable EEG sensor paired with an Android tablet application — now in active clinical use. As our platform matures and enters more hospitals, we are hiring a locally based Software Engineer to strengthen the software that powers it and to build the features that connect it to the clinical environment around it. We are looking for a self-motivated engineer who treats an open problem as an invitation — someone who invents, prototypes, and champions ideas that create measurable business value.

This is a hands-on role based in Cambridge, embedded with our software team and working closely with our CEO, our product team, and our hardware/device team. You'll work across the platform's backend and extend it outward into the hospital's ecosystem: carrying EEG-derived data into vital-signs middleware and the EHR, as well as making our device a well-behaved citizen on hospital IT networks. Because the team is small and much of the roadmap is still being written, you will have unusual latitude to shape what gets built, to bring creative approaches to problems that have no established answer, and to argue for the bets you believe in.

Because our software runs inside customer environments, aspects of this role are customer-facing. You'll be working directly with hospital IT, clinical engineering and clinical users to scope integrations, pass security reviews, support deployments and go-lives and troubleshoot issues in the field, feeding what you learn back into the product. This is not a sales or support role; it is an engineering role whose work ships into live clinical settings.

Responsibilities & Opportunities

Build and Strengthen the Backend: Contribute to PASCALL's backend: the APIs serving the Android client and the data/image-processing and waveform-detection pipeline. Improve its reliability, robustness, and observability.
Support Customers in the Field: Act as a technical counterpart to customers and clinical engineering teams during integration scoping, security review, deployment, and go-live; investigate issues arising in live clinical environments and translate site feedback into product improvements.
Drive Quality & Reliability: Strengthen testing, defect prevention, and regression coverage across backend services and integrations.
Solve Hard Problems: Investigate and root-cause complex, intermittent issues across the backend and the app/device data path, working hand-in-hand with the hardware/device team. Bring inventive, unconventional approaches when the obvious path is blocked.
Support Algorithm & Data Workflows: Build backend and data infrastructure that supports the algorithm team's modeling, validation, and data-quality work.
Support Regulated Development: Contribute verification, validation, and documentation for design controls and FDA submissions as the software lifecycle matures toward medical-device standards (IEC 62304, ISO 14971), in partnership with Quality and regulatory.
Innovate on the Product: Prototype new ideas quickly, propose approaches nobody has asked for, and think past the current architecture about what the platform could do for clinicians, hospitals, and the business.
Connect the Device to the Clinical Environment: Design and build the integrations that carry EEG-derived parameters from the PASCALL monitor into hospital systems — vital-signs middleware and the EHR (e.g., Epic) — using healthcare interoperability standards (HL7 v2, FHIR) and clean, well-documented interfaces and data contracts.

Qualifications

Education

Bachelor's degree in Computer Science, Engineering, or a related field — or equivalent professional experience.

Experience and Skills

2–5 years of industry experience building commercial, production-level software (backend or full-stack); startup experience strongly preferred.
Creativity and independent drive: a track record of thinking outside the box — finding a simpler path, repurposing a tool in an unexpected way, or solving something others had accepted as fixed — and the self-motivation to pursue it without being asked.
Versatility and initiative: you can take an ambiguous, high-level objective, scope it yourself, and run it to completion — and you look for the next problem rather than waiting to be assigned one. You are comfortable operating without a detailed spec, and you judge your own work by the value it creates rather than the tasks it closed.
Strong coder in Python and Java at minimum (C++, C#, or other languages a plus).
Experience connecting systems or devices across a network — designing and consuming APIs, defining data contracts and understanding authentication and network security fundamentals.
Solid command of testing, debugging, and practical design patterns; a systematic, root-cause approach to problems.
Clear communicator, comfortable working directly with external technical stakeholders such as hospital IT and clinical engineering teams.
Documentation rigor: the discipline to document interfaces, decisions, and test evidence precisely — these become part of a regulated product record.Technical Background (Preferred)
Evidence of building something of your own — a side project, an internal tool that spread, a patent, a publication, or a product idea you took from sketch to something real.
Experience with Firebase/GCP or AWS managed services, and with cloud architecture more broadly.
Exposure to machine learning workflows, DevOps/MLOps practices, or physiological/clinical monitoring data.
Comfort using AI-assisted development tools (e.g., Claude Code, GitHub Copilot, Cursor) responsibly in a regulated environment.

Nice to Have

Hands-on experience with healthcare interoperability standards — HL7 v2, FHIR, and related messaging/transport patterns.
Direct experience integrating a device or software product with hospital systems (Philips Capsule, Epic Bridges/Interconnect, Cerner, or similar), or familiarity with clinical IT governance and hospital security review processes.

About PASCALL Systems

PASCALL is a Cambridge-based medical device company focused on advancing neuroscience-based personalized anesthesia monitoring. Our team includes leading academic and clinical experts from MIT, Harvard, Stanford, and Massachusetts General Hospital.

We achieved ISO 13485 certification for medical device design and development and received FDA 510(k) clearance for our first platform system in 2022. We are now building the next generation of EEG-based brain state algorithms to improve anesthesia care and patient outcomes worldwide.

Our vision is to bring personalized, science-based anesthesia care to all patients.

How to Apply

In your Cover Letter, answer each of the following questions clearly:

What excites you about this role and PASCALL's mission?
Tell us about a time you worked directly with a customer, partner, or external technical team to get software deployed in their environment.
Tell us about something you invented, prototyped, or improved that nobody asked you to build — what made you pursue it, and what value did it create?

Pay: $100,000.00 - $130,000.00 per year

Benefits:

Bereavement leave
Dental insurance
Health insurance
Military leave
Paid holidays
Paid parental leave
Paid sick time
Paid time off

Work Location: Hybrid remote in Cambridge, MA 02139

Quick Apply

Refine Your Search

technical support engineer jobs in massachusetts

Software Engineer

Field Technical Support Engineer

Field Technical Support Engineer

Mechanical Engineer

Manufacturing & Applications Engineer

Senior Support Engineer | Remote | North America

Systems Engineer I

GRAX - Technical Support Engineer

Software Engineer I

Software Engineer I (Backend)

Technical Support Engineer

Technical Support Engineer II

Support Engineer - MA

Technical Service Engineer

Desktop Support Engineer

IT Service Desk Engineer

Technical Support Engineer

Technical Support Engineer 2 - PowerEdge XE - Hopkinton, Massachusetts

APPLICATION SUPPORT ENGINEER (fully remote, U.S. Boston Area only)

Assistant City Engineer 2026-042

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