Top 6 Usher/ticket taker Jobs in Massachusetts

Usher/Ticket Taker - Bowery Presents MA | The Sinclair, Royale, Roadrunner, Suffolk Downs
AEG Worldwide —Boston, MA
- $16.07 - $17.14 an hour
- Weekends as needed
- High school diploma or GED
- Communication skills
- Entry level
Event Staff | Part-time | Tsongas Center (UMass - Lowell)
Oak View Group —Lowell, MA
- $18.50 an hour
- Part-time
- Ability to climb stairs
- University
- Ability to stand for extended periods
- 401(k)
- 401(k) matching
General Manager - The Sinclair
AEG Worldwide —Cambridge, MA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
- Health savings account
- Paid holidays
7d
Manager, Event Operations
Spectacle Management —Lowell, MA
- $50,000 - $55,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
13d

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Guest Services Staff - PromoWest - Columbus
AEG Worldwide —Columbus, OH
The Usher/Ticket Taker is also responsible for greeting guests, assisting guests with finding their seats, controlling access points, and assisting guests when…
$10 - $14 an hour
Experience Team
Columbus Crew —Columbus, OH
Utilize technology such as digital ticket scanners, Apps, and tablets to assist guests. Interact positively with guests throughout their visit.
Quick Apply

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Usher/Ticket Taker - Bowery Presents MA | The Sinclair, Royale, Roadrunner, Suffolk Downs

AEG Worldwide -
Boston, MA

Apply Now

Job Details

$16.07 - $17.14 an hour

Qualifications

Customer communication
High school diploma or GED
Event customer service

Full Job Description

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

SUMMARY
The Usher/Ticket Taker is responsible for providing excellent customer service at all events, while providing directions and scanning tickets. The Usher/Ticket Taker is also responsible for greeting guests, assisting guests with finding their seats, controlling access points, and assisting guests when issues/problems arise.

PRIMARY RESPONSIBILITIES

Assist guests with directional and informational inquiries by demonstrating strong knowledge of the facility and event(s).
Communicate in a professional manner with other building staff, clients, guests, supervisors and corporate staff on important information.
Work to effectively accommodate guests with disabilities, while complying with facility/event ADA requirements.
Display a calm and attentive demeanor when rectifying issues with guests.
Check COVID-19 vaccination cards and IDs of individuals attending the event.
Check and scan guest tickets upon entry to the facility/venue or section. Review guest tickets to direct them to the appropriate area.
Control access points to prevent unauthorized entries.
Report any activities or behaviors that conflict with facility/event policy or code of conduct to supervisor or Event Manager.

QUALIFICATIONS

A minimum education level of: High School Diploma or its equivalency
A minimum of 0-1 years of related work experience
Able to work efficiently in a fast-paced environment
Exemplify a strong commitment and willingness to provide excellent customer service
Maintain a neat, clean and professional appearance
Possess strong interpersonal and communication skills
Sound judgement; able to make sound decisions
Available to work evenings, weekends, and holidays

Pay Scale: $16.07 - $17.14/hour

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: This position may be eligible for benefits (ACA qualification).

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Employer does not offer work visa sponsorship for this position.

Apply Now

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usher/ticket taker jobs in massachusetts

Usher/Ticket Taker - Bowery Presents MA | The Sinclair, Royale, Roadrunner, Suffolk Downs

Event Staff | Part-time | Tsongas Center (UMass - Lowell)

General Manager - The Sinclair

Manager, Event Operations

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