Top 70 Customer relations representative Jobs in Massillon, Oh

Human Resources Representative - Multi-Site
Packaging Corporation of America —Massillon, OH
- $70,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Paid holidays
0013 - Inbound Customer Care Representative
PBS Animal Health —Massillon, OH
- $16 - $17 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
Quick Apply
Program Relations Associate
National Inventors Hall of Fame —North Canton, OH
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid holidays
- Health insurance
Quick Apply
1d
Customer Relations Representative - State Farm Agent Team Member
Stephen Greer - State Farm Agent —Canal Fulton, OH
- $55,000 - $100,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Health insurance
- Paid time off
Quick Apply
LEGAL PATIENT RELATIONS REPRESENTATIVE
Aultman Health Foundation —Canton, OH
- Full-time
- Nursing
- RN License
- Hospital
8d
Consumer Relations Representative 1
The Goodyear Tire & Rubber Co. —Akron, OH
- Online Application
- High school diploma or GED
- Communication skills
- Entry level
Account Representative - State Farm Agent Team Member
Lindsay Adam - State Farm Agent —New Philadelphia, OH
- $65,000 - $85,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Paid time off
Quick Apply
Inside Sales Representative
Service Steel Aerospace Corp. —Canton, OH
- Full-time
- No experience needed
- Office
- Microsoft Office
- Wellness program
- AD&D insurance
Environmental Health and Safety Engineer
Marlite®, a Division of Verzatec —Dover, OH
- $70,000 - $80,000 a year
- Full-time
- Background check
- Microsoft Excel
- 5 years
- Profit sharing
- Health insurance
Quick Apply
4d
Sugarcreek Location Store Operator
Riesbeck Food Markets —Sugarcreek, OH
- Full-time
- Inventory management
- ServSafe
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
7d
B2B Account Executive
Wholesale Payments Inc. —Ohio
- $80,000 - $150,000 a year
- Full-time
- Hospitality
- US work authorization
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Assistant Property Manager
BRUZIV PARTNERS LLC —Norton, OH
- $45,000 - $48,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
3d
Outside Parts Sales Representative
Hill International Trucks - Canton —Canton, OH
- $70,000 - $100,000 a year
- Full-time
- Clean driving record
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
5d
Entry Level Client Relations Representative
Triple Threat Consulting Llc —Akron, OH
- $690 - $1,160 a week
- Full-time
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
5d
Customer Relations Representative - State Farm Agent Team Member
Lisa Hoy - State Farm Agent —New Philadelphia, OH
- $40,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Dan Wakefield - State Farm Agent —Wooster, OH
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Compliance Representative
FirstEnergy Corp —Akron, OH
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Account Representative - State Farm Agent Team Member
Nick Peyakov - State Farm Agent —Cuyahoga Falls, OH
- $45,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- 401(k)
- Paid time off
Quick Apply
Customer Service Representative
Heritage Cooperative —New Philadelphia, OH
- Full-time
- Clean driving record
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
Quick Apply
Pipeliner Trainee
Energy Transfer Partners —Akron, OH
- $28.96 an hour
- Overtime
- Heavy lifting
- 5 years
- CDL
- Profit sharing
- Paid time off
Quick Apply
10d

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Human Resources Representative - Multi-Site

Packaging Corporation of America -
Massillon, OH

Apply Now

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Confidential information handling
HR legal compliance
Employment law in talent management

Full Job Description

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People • Customers • Trust

Human Resources Representative Multi-site

Position Summary
The Human Resources Representative provides comprehensive HR and administrative support for two manufacturing facilities located in Pennsylvania and Ohio. This role is responsible for supporting the full employee lifecycle, with a primary focus on recruiting, onboarding, employee records administration, leave management, training support, and compliance with company policies and employment regulations. The position partners closely with plant leadership to support a positive employee experience and ensure efficient HR operations.

This position supports facilities in Cheswick, PA, and Massillon, OH and is expected to spend approximately 80% of the time onsite at the manufacturing locations.

Key Responsibilities

Recruitment and Onboarding

Manage the recruiting process for hourly and salaried positions, including sourcing, screening, and coordinating interviews.
Develop and maintain relationships with community organizations, schools, and workforce development programs to support recruiting initiatives.
Coordinate and facilitate new hire onboarding and orientation programs for hourly and salaried employees.
Assist with employee requisitions, job descriptions, and hiring documentation.

HR Administration and Employee Support

Maintain accurate and confidential employee records and HR documentation.
Coordinate administrative aspects of employee lifecycle activities, including onboarding, performance reviews, personnel changes, and leaves of absence.
Ensure compliance with company policies and federal, state, and local employment regulations including completion and maintenance of I-9 employment eligibility verification.
Serve as a resource for employees and managers regarding HR policies, procedures, and programs.

Leave and Attendance Management

Serve as the facility's primary FMLA administrator and liaison with third-party leave and disability vendors.
Process and track FMLA, short-term disability, and other leave-related documentation.
Monitor attendance programs and maintain attendance records.
Respond to and manage unemployment claims.

Training and Employee Retention

Support hourly employee training initiatives and maintain training records.
Monitor turnover trends and collaborate with leadership to implement retention strategies.
Assist with employee engagement and workforce development efforts.

Continuous Improvement

Promote a culture of collaboration, communication, and continuous improvement.
Support PCA's Commitment to Service by delivering responsive, customer-focused HR support and identifying opportunities to improve HR processes and employee experience.
Lead special HR projects related to recruitment, retention, engagement, policy development and workforce planning.

Qualifications

Education and Experience

Bachelor's degree in Human Resources, Business Administration, Communications, or a related field preferred; equivalent combination of education and experience will be considered.
One to two years of Human Resources experience, preferably in recruiting, onboarding, employee relations, or HR administration.
Manufacturing and/or union environment experience preferred.

Knowledge and Skills

Working knowledge of federal and state employment laws and regulations.
Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Strong verbal and written communication skills with the ability to effectively interact with employees, managers, and external partners.
Demonstrated ability to maintain confidentiality and exercise sound judgment.
Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment.
Effective problem-solving, critical-thinking, and decision-making abilities.
Experience working collaboratively in a team-oriented environment.

Other Requirements

Ability and willingness to travel regularly between the Cheswick, PA and Massillon, OH facilities.
Ability to work onsite in manufacturing environments approximately 80% of the time.

PCA offers professional growth opportunities as a Fortune 500 company with over 120 facilities nationwide. This is your opportunity to be a valued, key member of the Ohio/Pennsylvania team and provide a real impact on the business in one of PCA’s most important markets. This role is an excellent opportunity for an HR professional seeking broad exposure and development across recruitment, employee relations, compliance, leave administration, and workforce support in a dynamic manufacturing environment.

COMPENSATION AND BENEFITS

Paid Vacation: 3 weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year.
Starting salary range for position: $70,000 to $80,000.
Bonus: Annual – Based upon individual contribution and overall, Company performance.
Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year.
Paid Holidays.
Within the first 30 days of employment, an employee (and their dependents) is eligible to enroll in certain benefit coverages -- medical, dental, and vision – and are automatically enrolled in life, AD&D, and disability coverages.
Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.
Disclaimer: The Compensation and Benefits information in this posting represents PCA’s good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.

PCA is an Equal Opportunity Employer
Qualified Applicants must apply at careers.packagingcorp.com to be considered.

Apply Now

Refine Your Search

customer relations representative jobs in massillon, oh

Human Resources Representative - Multi-Site

0013 - Inbound Customer Care Representative

Program Relations Associate

Customer Relations Representative - State Farm Agent Team Member

LEGAL PATIENT RELATIONS REPRESENTATIVE

Consumer Relations Representative 1

Account Representative - State Farm Agent Team Member

Inside Sales Representative

Environmental Health and Safety Engineer

Sugarcreek Location Store Operator

B2B Account Executive

Assistant Property Manager

Outside Parts Sales Representative

Entry Level Client Relations Representative

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Compliance Representative

Account Representative - State Farm Agent Team Member

Customer Service Representative

Pipeliner Trainee

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