Top 1893 Member services representative Jobs in Matteson Il

Account Manager - Chicago Heights, IL
CleanPower —Chicago Heights, IL
- $65,000 a year
- Full-time
- Inventory management
- Mid-level
- Ability to lift 50 pounds
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Patient Service Rep part time (PSR) - Immediate Care Clinic
Advocate Aurora Health —Olympia Fields, IL
- $19.80 - $29.70 an hour
- 12 hour shift
- High school diploma or GED
- In-person
- 1 year
7h
Guest Service Representative
Hampton Inn & Suites Chicago/Matteson, IL —Matteson, IL
- $13 - $14 an hour
- Part-time
- Hotel
- High school diploma or GED
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Patient Care Tech - In Center
Dialysis Care Center —Olympia Fields, IL
- $17 - $27 an hour
- Weekends as needed
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
RA Member Engagement Representative
SOUTHLAND CARE COORDINATION PARTNERS INC —Olympia Fields, IL
- $17 an hour
- Full-time
- Microsoft Word
- Computer literacy
- High school diploma or GED
Quick Apply
Member Services PT Matteson
Planet Fitness —Matteson, IL
- $15.40 an hour
- Part-time
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
11d
Member Service Specialist (Teller)
NuMark Credit Union —Tinley Park, IL
- $20 - $21 an hour
- Full-time
- Office
- High school diploma or GED
- Ability to stand for extended periods
- Profit sharing
- Paid holidays
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Patient Care Tech - PRN
Dialysis Care Center —Olympia Fields, IL
- $17 - $27 an hour
- Weekends as needed
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
Quick Apply
9d
Client Service Representative
Old National Bank —Tinley Park, IL
- $17.00 - $27.50 an hour
- Full-time
- Spanish
- Mid-level
- Office
- Health insurance
- Dental insurance
Overnight Member Service Representative
Planet Fitness —Frankfort, IL
- $16.50 an hour
- Overnight shift
- 18 years or older
- Computer literacy
- High school diploma or GED
- 401(k)
- Opportunities for advancement
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Early Morning Stock Associate
Ross Stores —Matteson, IL
- $15.00 - $15.50 an hour
- Merchandising
- Sanitation
- Ability to lift 25 pounds
- Commuter assistance
- Health savings account
7d
Member Experience Representative
Charter Fitness —Tinley Park, IL
- Entry level
- Employee discount
- Gym membership
Quick Apply
Food Service Worker - Matteson Culinary
Whitsons Culinary Group —Matteson, IL
- $17.50 an hour
- Extended hours
- No experience needed
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Village of Mokena —Mokena, IL
- From $49,906 a year
- Email
- Background check
- Office
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
12d
Customer Service Manager
Transdev —Tinley Park, IL
- $33.97 - $41.51 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
12d
DIRECTOR OF COMMUNICATIONS AND COMMUNITY ENGAGEMENT
Homewood-Flossmoor High School —Flossmoor, IL
- $150,000 a year
- High school
- Marketing
- Word processing
Member Services Representative
CENTRAL CREDIT UNION OF ILLINOIS —Orland Park, IL
- $19 - $20 an hour
- Part-time
- Spanish
- Computer literacy
- Basic math
- Paid holidays
- Paid time off
Quick Apply
Patient Care Technician - PCT
Fresenius Medical Care —Chicago, IL
- $17 - $27 an hour
- Full-time
- Inventory control
- Heavy lifting
- High school diploma or GED
- Health insurance
- Dental insurance
Universal Service Representative
NuMark Credit Union —Tinley Park, IL
- $23 - $24 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Profit sharing
- Paid holidays
Quick Apply
SOAR Representative
NATIONAL YOUTH ADVOCATE PROGRAM —Homewood, IL
- $41,000 - $45,000 a year
- Full-time
- Clean driving record
- Word processing
- Mid-level
- Mileage reimbursement
- Paid parental leave
Quick Apply

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Account Manager - Chicago Heights, IL

CleanPower -
Chicago Heights, IL

Quick Apply

Job Details

Full-time
$65,000 a year

Qualifications

Customer communication

Full Job Description

Job Summary

Under the direction of the Operations Manager, the Account Manager is responsible for the daily janitorial oversight and management of one of our premier clients located in the Chicago Heights, IL Area. This role involves supervising and coordinating the activities of 20+ onsite employees to ensure the consistent delivery of services related to cleaning, safety, and maintenance as outlined in the contractual scope of work.

Shift: Monday - Friday 1PM - 10PM (requires flexibility)

Pay: $65K + Bonus Opportunity

Key Responsibilities

Training & Development
Train and develop all associates in their respective job roles to ensure consistent and standardized cleaning procedures.
Identify and mentor high-potential associates to support succession planning and develop future leaders.
Safety Compliance
Conduct regular safety training sessions and complete safety audits to maintain a safe work environment.
Customer Satisfaction & Engagement
Serve as the primary point of contact for customer concerns, ensuring consistent communication and high levels of customer satisfaction.
Investigate customer complaints, conduct follow-up calls, document findings, and recommend solutions to the Operations Manager and team.
Operations & Quality Control
Assign daily tasks to associates and inspect completed work to ensure it meets or exceeds Marsden's quality standards.
Conduct regular building inspections to ensure compliance with company and customer expectations.
Employee Relations
Address associate concerns and partner with the Operations Manager and HR as needed to resolve issues in a timely and fair manner.
Account Management & Support
Assist with the successful start-up of new accounts, including meeting with the customer and supporting the initial onboarding process.
Verify employee attendance and performance through timekeeping systems and site visits.
Resource & Supply Management
Order necessary supplies and equipment for each site to maintain operational efficiency.
Budget Awareness & Labor Management
Understand and monitor the labor budget for each assigned building, reporting on variances due to vacancies or other changes.
Assist with staffing decisions and budget management to ensure cost-effective operations.
Policy Enforcement
Enforce all company policies and procedures to maintain consistent standards across all locations.
Work Schedule & Travel
Flexibility to work varied hours as needed but core hours for the role are Monday-Friday 830am-5pm.
Daily travel between accounts is required; occasional travel to other markets may be requested.

Skills and Qualifications

Leadership & People Management
Demonstrates confidence in self and others.
Inspires and motivates team members to perform at their best.
Effectively influences others' actions and opinions.
Open to feedback and gives appropriate recognition to others.
Problem-Solving Abilities
Identifies and resolves problems in a timely and effective manner.
Gathers and analyzes relevant data to develop sound solutions.
Maintains professionalism, even in emotionally charged situations.
Communication Skills
Strong written and verbal communication skills.
Able to communicate clearly with associates, management, and clients.
Industry Knowledge
Technical knowledge of the building maintenance industry is a plus but not required.
Training & Operational Proficiency
Ability to complete and apply company training in the following areas:
Train-the-Trainer methodologies
Standard Operating Procedures (SOPs)
Coaching and documentation of progressive discipline
Supply ordering and inventory management
Performing inspections and safety audits
Use of eHub software for operations and workforce management
Expense coding in Concur
Conducting one-on-one sessions
Handling interviews, suspensions, and terminations

Education and Experience

Min 3 years of leadership experience, managing front line employees in a business setting
Min 2 years of experience in the commercial cleaning industry is preferred

Business Conduct

Demonstrates a strong commitment to upholding the company’s values and Code of Conduct.
Promotes and maintains a culture of workplace safety, leading by example through safe work practices.
Treats all coworkers with respect, handling conflict with professionalism and positive intent.
Shows curiosity and accountability by asking questions to understand why and how work is done; actively supports and champions positive change when improvements are possible.
Ensures personal compliance with the company’s published Operations Standards.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may change at any time with or without notice.

AAP/EEO Statement

Marsden Services and its affiliates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, creed, ancestry, sexual or affectional orientation, marital or veteran status, color, religion, sex, national origin, age, disability, genetics, status regarding public assistance or any characteristic protected under federal, state, or local law.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation’s may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds.

Quick Apply

Refine Your Search

member services representative jobs in matteson il

Account Manager - Chicago Heights, IL

Patient Service Rep part time (PSR) - Immediate Care Clinic

Guest Service Representative

Patient Care Tech - In Center

RA Member Engagement Representative

Member Services PT Matteson

Member Service Specialist (Teller)

Patient Care Tech - PRN

Client Service Representative

Overnight Member Service Representative

Early Morning Stock Associate

Member Experience Representative

Food Service Worker - Matteson Culinary

Customer Service Representative

Customer Service Manager

DIRECTOR OF COMMUNICATIONS AND COMMUNITY ENGAGEMENT

Member Services Representative

Patient Care Technician - PCT

Universal Service Representative

SOAR Representative

I want to receive the latest job alert for member services representative in matteson il

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