Top 1334 Support specialist Jobs in Matthews, Nc

Customer Support Specialist I
Momentus Technologies —Charlotte, NC
- On call
- Remote
- Microsoft Excel
- Microsoft Access
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Operations/Administrative Specialist
Linden Thomas & Company —Charlotte, NC
- 8 hour shift
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Licensed Professional Counselor
Headway —Charlotte, NC
- Up to $120 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Licensed Professional Counselor
Headway —North Carolina
- Up to $120 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Warranty Specialist (Heavy Equipment)
Ascendum Machinery —Huntersville, NC
- Overtime
- Microsoft Outlook
- Mechanic experience
- Ability to walk for extended periods
Quick Apply
IT Applications Specialist- Franchise Operations
HISSHO INTERNATIONAL LLC —Rock Hill, SC
- Full-time
- 5 years
- Mid-level
- Bachelor's degree
Quick Apply
Temporary Document Control Specialist (Temp to Perm)
Oiles America Corporation —Concord, NC
- Temporary
- Microsoft Outlook
- Computer literacy
- English
Quick Apply
4d
Flooring Sales Specialist
FMP FLOORING —Concord, NC
- $10 - $25 an hour
- Full-time
- Hybrid work
- Clean driving record
- Residential
- Driver's License
- Paid training
- Opportunities for advancement
Quick Apply
3d
Qualified Developmental Disabilities Professional
The Kids Workshop Inc. —Charlotte, NC
- $59,000 - $64,000 a year
- 8 hour shift
- Background check
- 18 years or older
- Clean driving record
- Mileage reimbursement
- Health insurance
Quick Apply
Accounts Payable Specialist (Construction)
RBC Utilities LLC. —Charlotte, NC
- From $57,000 a year
- Full-time
- Background check
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5d
Logistics Specialist
Confidential —Concord, NC
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Analysis skills
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Principal MAOP Project Information Management Specialist (PIMS)
Brooksource —Charlotte, NC
- $55 - $60 an hour
- Contract
- Hybrid work
- Office
- Analysis skills
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Technical Inside Sales Specialist
YER USA —Charlotte, NC
- $70,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Office
- Business development
- Opportunities for advancement
Quick Apply
1d
Staff Professional | Geotechnical (RG/SW)
BUNNELL LAMMONS ENGINEERING —Charlotte, NC
- Full-time
- 5 years
- Travel
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
Financial Services Professional
New York Life Insurance Company/NYLIFE Securities, LLC. —Charlotte, NC
- $63,129 - $140,572 a year
- Full-time
- Hybrid work
- Background check
- Sales
- Office
- Disability insurance
- Health insurance
Quick Apply
CST Outreach Certified Peer Support Specialist
Amara Wellness Services, Inc. —Charlotte, NC
- $17 - $22 an hour
- Full-time
- Microsoft Word
- Background check
- Experience working with individuals with developmental disabilities
- Health insurance
- Dental insurance
Quick Apply
Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC)
Beyond Youth Empowerment —Monroe, NC
- From $30 an hour
- Full-time
- Hybrid work
- Background check
- Licensed Clinical Social Worker
- Adults
Quick Apply
Marketing Specialist – Content & Performance
SPAN Enterprises —Rock Hill, SC
- $55,000 - $65,000 a year
- Full-time
- Background check
- Marketing
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Sales Specialist
Schaeffler Group —Fort Mill, SC
- Engineering
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
Dedicated Meta Technician Expert - Part Time
Channel Partners —Charlotte, NC
- $18.50 an hour
- Part-time
- Writing skills
- Merchandising
- Mid-level
- Paid training
- 401(k)

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Customer Support Specialist I

Momentus Technologies -
Charlotte, NC

Quick Apply

Job Details

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Microsoft Excel
Email customer support
Phone communication
Customer support
Productivity software
Email support
Client interaction via phone calls

Full Job Description

Description:

About us:

Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. In the age of digital transformation, our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue. Momentus technology powers top shows around the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique venues. Our client list includes The Apollo Theatre, Mercedes-Benz Stadium, Harvard University, Portland'5 Centers for the Arts, the Javitz Center, and St. Louis Art Museum. Some of our global clients include: ExCel London, Museum of Contemporary Art Australia, Omanexpo, the China National Convention Center, the Porsche Experience Center in Germany and the Sydney Opera House.

Job Description:

As a Support Specialist, you will assist our clients with technical support through support emails, phone calls, and online training meetings. Additional roles include assisting with software testing and the setup of new accounts, conducting online support and training, gathering feedback for our product team, and providing technical support to both clients as well as other members of the customer support team.

Responsibilities:

Become an expert user on our software and keep up to date with new features and enhancements.
Working with customers and the Momentus development team to resolve software errors.
Test new/improved functionality and/or bug fixes prior to general release.
Escalate any customer support requests that cannot be resolved, to a Senior Support Specialist.
Provide user training on specific features and or modules.
Maintain and oversee file server cleanup and maintenance.
Build local Momentus sites for testing
Become a trusted resource for key accounts.
Educate and develop existing customer accounts.
Demonstrate new features and unique use cases.
Action internal support requests such as, demo configuration and support, document preparation, customer notifications and NetSuite administration.

Requirements:

Qualifications

2+ years of customer service experience ideally in a high growth saas company
Excellent phone and email communication
Proficient in Microsoft Suite (Word, Excel, etc)
Experience with report writing tools and relational databases (e.g. DevExpress, Crystal Reports, SQL or MS Access) is preferred
Availability for on-call support over the weekend a few times a year.

What makes you a great fit for this role:

You have venue/event industry experience
You communicate professionally, yet personably, in person, on the phone, and over email.
You are empathetic and patient when assisting and educating others on complex topics.
You are detail-oriented and take pride in doing excellent work.
You love serving people.
You are a team player.
You like to keep everyone in the loop - you don’t hold back communicating about goals, expectations, tasks, and feedback; you expect the same from others.
You get excited about SQL databases, data analytics, and reports, and are proficient with systems such as MS Access, DevExpress, Excel, or Crystal Reports.

Working at Momentus:

Surround yourself with highly motivated co-workers who encourage you to be your best each day. Momentus offers career opportunities in a collaborative, high-growth environment where you can make a direct impact on our product and customers. We offer competitive compensation plus high-quality benefits including:

Insurance: Comprehensive medical, dental, & vision insurance.
Exceptional 401k Match: Momentus will match 80% of your first 10%
Unlimited Time Off: Rest and recharge on your terms.
Remote Work: We value our global team and proudly offer the freedom to work remotely.
Enjoy two complimentary tickets each year to attend an event at one of our valued customer venues
Professional Development: We encourage continuous learning through our partnership with LinkedIn Learning

Important Notice on Location Eligibility:

This is a U.S.-based remote role. However, due to regulatory requirements, we are only able to consider candidates who reside in U.S. states that do not currently mandate salary disclosure in job postings.

Candidates residing in California, or other states with active pay transparency laws will not be considered at this time.

Equal Opportunity & Accessibility:

At Momentus, we are committed to creating a workplace that celebrates diversity and fosters inclusion. We value the unique perspectives, backgrounds, and experiences each team member brings. These differences make us stronger, drive better decisions, and fuel meaningful innovation and outcomes.

Momentus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by applicable law.

We are also committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their role. If you require accommodations during the recruitment process or on the job, please let us know. We will work with you to support your accessibility needs.

Quick Apply

Refine Your Search

support specialist jobs in matthews, nc

Customer Support Specialist I

Operations/Administrative Specialist

Licensed Professional Counselor

Licensed Professional Counselor

Warranty Specialist (Heavy Equipment)

IT Applications Specialist- Franchise Operations

Temporary Document Control Specialist (Temp to Perm)

Flooring Sales Specialist

Qualified Developmental Disabilities Professional

Accounts Payable Specialist (Construction)

Logistics Specialist

Principal MAOP Project Information Management Specialist (PIMS)

Technical Inside Sales Specialist

Staff Professional | Geotechnical (RG/SW)

Financial Services Professional

CST Outreach Certified Peer Support Specialist

Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC)

Marketing Specialist – Content & Performance

Sales Specialist

Dedicated Meta Technician Expert - Part Time

I want to receive the latest job alert for support specialist in matthews, nc

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