Top 53 Resort manager Jobs in Matthews Nc

Mobile Resort Manager - Charlotte
Pet Paradise Resort —Charlotte, NC
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Health savings account
- Dental insurance
Quick Apply
Assistant Resort Manager
Pet Paradise Resort —Matthews, NC
- Weekends as needed
- Sales
- Inventory management
- Computer literacy
- Health savings account
- Dental insurance
Quick Apply
14d
Front Desk Supervisor
The Ballantyne, A Luxury Collection Hotel —Charlotte, NC
- Weekends as needed
- Mid-level
- Leadership
- Communication skills
- Health insurance
- Dental insurance
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Manager
The Bellhound Hotel (Canine Resort) daycare —Charlotte, NC
- $20 - $25 an hour
- Weekends as needed
- Background check
- CPR Certification
- Inventory management
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10d
Assistant General Manager
Lucky Dog Bark & Brew Charlotte —Charlotte, NC
- $18 - $21 an hour
- Full-time
- Mid-level
- Administrative experience
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
7d
Retail Manager - Fishing Marine
Bass Pro Shops —Concord, NC
- Full-time
- Word processing
- Merchandising
- Mid-level
- Health savings account
- Paid holidays
Restaurant Manager
The Capital Grille —Charlotte, NC
- Cooking
- Mid-level
- Guest services
- Employee stock purchase plan
- Disability insurance
8d
Member Experience Coordinator
TPC Piper Glen —Charlotte, NC
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Mobile Assistant Manager - Charlotte
Pet Paradise Resort —Charlotte, NC
- Weekends as needed
- Sales
- Inventory management
- Computer literacy
- Health savings account
- Dental insurance
Quick Apply
Front Desk Manager
Fairfield Inn Uptown Charlotte —Charlotte, NC
- $45,000 - $50,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Executive Chef
Pal Huntersville LLC —Huntersville, NC
- $90,000 a year
- Weekends as needed
- Hospitality
- Customer service
- Ability to walk for extended periods
Quick Apply
7d
Regional Director of Operations - NC/SC
Parking Management Company —Charlotte, NC
- Overtime
- Background check
- 3 years
- Analysis skills
- Paid training
- Health insurance
Quick Apply
Assistant Community Mgr
Inspire Communities —Concord, NC
- Full-time
- Office
- High school diploma or GED
- Driver's License
- Health savings account
- Health insurance
Camping Coordinator
Speedway Motorsports —Concord, NC
- $15 an hour
- Part-time
- Entry level
- Resort
7d
Room Attendant
The Ballantyne, A Luxury Collection Hotel —Charlotte, NC
- Weekends as needed
- Organizational skills
- Entry level
- Resort
- Health insurance
- Dental insurance
Quick Apply
Housekeeper
Aloft Charlotte Ballantyne —Charlotte, NC
- Weekends as needed
- Organizational skills
- Entry level
- Resort
- Health insurance
- Dental insurance
Quick Apply
Retail Manager - CLUB Membership
Bass Pro Shops —Concord, NC
- Full-time
- Word processing
- Merchandising
- Mid-level
- Health savings account
- Paid holidays
14d
Lead Concierge
Resort Lifestyle Communities —Indian Land, SC
- $18.50 - $21.53 an hour
- Full-time
- Serving
- Clean driving record
- Microsoft Excel
- Health savings account
- Disability insurance
Quick Apply
Sales Coordinator
Crescent Hotels & Resorts LLC —Charlotte, NC
- Weekends as needed
- Mid-level
- Hotel
- Organizational skills
Quick Apply
Housekeeping Room Attendant
Omni Hotels & Resorts —Charlotte, NC
- Full-time
- Hotel
- Ability to stand for extended periods
- Entry level
Quick Apply

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resort manager jobs near matthews nc

Mobile Resort Manager - Charlotte

Pet Paradise Resort -
Charlotte, NC

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Job Details

Benefits

Health savings account
Dental insurance
Paid time off
Adoption assistance
Vision insurance
401(k) matching
Gym membership

Qualifications

Computer operation
Recruitment process management
Managing hospitality teams
Recruitment and selection
Recruiting
Leading team collaboration initiatives
Interviewing
Crew management
Staffing management

Full Job Description

Description

WE ARE PET PEOPLE!

At Pet Paradise, team members ensure that our furry friends get extra loving care and focused attention while playing and staying with us in a safe and entertaining environment. Dog boarding is just the start of what we do! The relationship you build with pets and their parents makes going to work fun and rewarding, and the perks and benefits we offer are top notch. If you have a pet of your own, they can enjoy complimentary Pet Day Camp and Boarding, as well as discounts on grooming and veterinary care at all of our locations and clinics.

We are currently looking for an additional Resort Manager in the Charlotte, North Carolina area.

The Resort Manager will lead the daily operations of the resort, including staff oversight, customer experience, sales performance, and focusing on our pet guests’ care and safety.

*Please note this role requires mobility. Qualified candidates will be open to travel (and potentially relocation) according to business needs.*

ESSENTIAL FUNCTIONS OF OUR RESORT MANAGER ROLE INCLUDE:

Leading the resort team through daily operations by maintaining standards of conduct, cleanliness, and safety
Managing resort staffing by creating schedules, communicating staffing needs, adjusting schedules based on customer volume, adhering to labor budgets, and submitting timely payroll
Evaluating staffing levels, opening necessary requisitions, interviewing and providing candidate feedback, and overseeing resort hiring and terminations
Training and coaching resort team members based on company standards, policies, and procedures, delivering feedback in a constructive manner and promoting a collaborative environment
Recognizing talented team members and developing them for growth within the company through our internal leadership development programs
Keeping a high-level of communication through resort, regional, and corporate teams regarding resort operations and partnering with maintenance crew on any building or facility issues
Ensuring resort’s compliance with all operational, safety, and related reporting protocols
Maintaining excellent customer service metrics such as NPS (Net Promoter Score) and reviews on Google and social media
Utilizing financial tools and analyzing financial reports to identify and address trends and issues in sales and performance
Managing labor and other resort costs, including but not limited to maintaining an appropriate supply inventory, while adhering to pre-established budgets
Calling customers before and after reservations and handling resort-level customer escalations
Organizing and maintaining policies and procedures for both back-of-house and front-of-house operations
Assisting new and current team members in completing their required courses and training guides, while also providing ongoing coaching and development
Preparing and delivering annual performance reviews to team members on a timely basis
Staying on top of email, phone, and other forms of operations, veterinary, and corporate communication, disseminating information to resort team as needed
Maintaining 5-day workweeks (which currently run Monday-Sunday) onsite at the resort, with no more than 3 consecutive “off” days from week to week
Working onsite at the resort at least 3-4 weekend days per month and on holidays

QUALIFICATIONS TO BE A RESORT MANAGER:

3-5 years of experience in a management role overseeing at least 20 to 30 employees
Bachelor’s or Associate’s degree (or equivalent) is preferred
Strong leadership, communication, and collaboration skills, including the ability to manage, train, guide, and motivate employees
Prior experience with interviewing, hiring, evaluating candidates, and assessing employee performance
Previous leadership experience in animal care, retail, restaurant, hospitality operations, or similar
Excellent organizational, time management, prioritization, and multitasking skills
Skilled with common computer software, including Microsoft Office Suite (Outlook, Word, Excel)
Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs
Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times
Valid driver’s license and working motor vehicle

Check out our Perks & Benefits!

Complimentary Pet Day Camp – Bring your dog with you to work!
30 Days of Complimentary Pet Boarding (non-holidays)
On-demand pay with DailyPay
Discounted Veterinary Care and Grooming Services (per location)
Dog/Cat Adoption Assistance
Fitness Reimbursement
Paid Time Off
401(k) with company match
Health (with company-funded HSA option), Dental and Vision Insurance

ABOUT PET PARADISE

Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in ten states with more than 60 locations in operation or under development, Pet Paradise continues to expand in the United States.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin

Quick Apply

Refine Your Search

resort manager jobs in matthews nc

Mobile Resort Manager - Charlotte

Assistant Resort Manager

Front Desk Supervisor

Manager

Assistant General Manager

Retail Manager - Fishing Marine

Restaurant Manager

Member Experience Coordinator

Mobile Assistant Manager - Charlotte

Front Desk Manager

Executive Chef

Regional Director of Operations - NC/SC

Assistant Community Mgr

Camping Coordinator

Room Attendant

Housekeeper

Retail Manager - CLUB Membership

Lead Concierge

Sales Coordinator

Housekeeping Room Attendant

I want to receive the latest job alert for resort manager in matthews nc

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