Top 59 Customer advocate Jobs in Mattoon Il

Patient Care Advocate
Justice Cannabis Co. —Mattoon, IL
- From $16 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
Manager, Care Management
Humana —Mattoon, IL
- $86,300 - $118,700 a year
- Full-time
- Microsoft Word
- Nursing
- Microsoft Excel
- Mileage reimbursement
- Paid parental leave
Program Manager
Treatment Alternatives for Stronger Communities —Mattoon, IL
- $55,000 - $57,000 a year
- Online Application
- Public speaking
- Analysis skills
- Travel
- Paid holidays
- Disability insurance
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Kitchen Designer
Home Depot —Mattoon, IL
- $19 an hour
- Entry level
ACO Director
Sarah Bush Lincoln Health Systems —Mattoon, IL
- $85,488.00 - $132,516.80 a year
- Full-time
- Nursing
- Bachelor of Science
- Bachelor of Science in Nursing
Business Intelligence Manager
Rural King —Mattoon, IL
- $115,000 - $140,000 a year
- Full-time
- Management
- 5 years
- Senior level
- Health insurance
- 401(k)
Quality Inspector
Stevens Industries Inc —Teutopolis, IL
- Word processing
- Mid-level
- Microsoft Office
Quick Apply
10d
Sales Advocate
MOBILELINK SOUTH ILLINOIS LLC —Mattoon, IL
- $25,000 - $50,000 a year
- Part-time
- 18 years or older
- Computer literacy
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Surgical Technologist - FA
Sarah Bush Lincoln Health Systems —Mattoon, IL
- $35.43 - $54.92 an hour
- Full-time
- Surgery
- Customer service
- Mid-level
Bilingual Sales Advocate
Mobilelink USA LLC —Mattoon, IL
- $35,000 - $50,000 a year
- Part-time
- 18 years or older
- Computer literacy
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Radiology Technologist - OrthoKansas
Lawrence Memorial Hospital —United States
- Full-time
- Hospital
- BLS Certification
- Mid-level
- Tuition reimbursement
2h
Advance Practice Nurse or Physician Assistant- TriHealth Heart Institute-Electrophysiology
TriHealth —United States
- Full-time
- Acute care
- Nursing
- RN License
- Health insurance
- Dental insurance
Sales Manager - Eastern Region
StandardAero —United States
- Full-time
- 5 years
- High school diploma or GED
- Driver's License
- AD&D insurance
- Disability insurance
14d
Charge Nurse (RN) NICU
Memorial Medical Center —United States
- Full-time
- Nursing
- Medication administration
- Patient monitoring
- Disability insurance
- Relocation assistance
Quick Apply
6d

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Customer Care Representative
Dieterich Bank —Effingham, IL
Answer customer phone calls and emails in a professional and timely manner. In this role, you will help customers by phone and email, answer questions about…
$19 - $25 an hour
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Customer Support Center Manager I
First Mid —Mattoon, IL
Associates Degree in a related field and minimum 3 years of sales management experience with a proven track record of driving sales, both individually and as a…
$24.52 - $30.65 an hour
Quick Apply
9d

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Respond to patient phone calls, as appropriate. Assist in patient education with related educational tools, periodicals, flyers, and handouts.
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Patient Care Advocate

Justice Cannabis Co. -
Mattoon, IL

Quick Apply

Job Details

Full-time
From $16 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Flexible schedule
Life insurance

Qualifications

Computer operation
Computer literacy
Employee relationship building
Cash register operations
Retail store experience
POS systems

Full Job Description

The Patient Care Advocate (PCA) is responsible for delivering an exceptional customer experience. This role ensures all sales are compliant with state regulations and that customer needs are heard and met throughout the sales process. This position is also responsible for ensuring transactions are accurately recorded in point-of-sale (POS) and inventory tracking systems. Most importantly, this role embodies the company’s culture and brand image. All team members must be available to work a flexible schedule to include nights, holidays and weekends.

Why work for Justice?
Because people matter here. Beyond a supportive, collaborative, people-first environment, Justice offers full-time team members receive a robust benefits package that may include medical and dental coverage, company-paid life insurance, short-term disability, an exceptional Employee Assistance Program (EAP), generous Paid Time Off (PTO), and paid holidays.

What You'll Do:

Sales Responsibilities

Ensures the consistent delivery of an exceptional customer experience

Assists customers in product selection based on defined treatment plans and product availability

Achieves daily/weekly sales objectives by fulfilling customer requests and looking for opportunities introduce new and alternative products

Continually develops communication and service skills to increase sales and generate positive reviews

Educates customers on product attributes and usage

Ensures customers are accurately logged into the patient tracking system

Performs sales transactions in compliance with all regulations governing the sale of cannabis products

Completes accurate sales documentation

Ensures transactions are entered in point-of-sale and inventory management systems in compliance with state regulations

Assists in maintaining a safe, clean, and organized dispensary environment

Complies with all Justice Cannabis Co. policies, procedures and practices governing sales and service

Complies with all safety and security protocols for dispensary staff

Performs administrative tasks (customer profile completion, sales tracking, etc.) as required

Answers phones, responds to voicemail, and takes phone orders

Establishes on-going relationships with dispensary customers

Completes customer profiles to assist in future sales and service opportunities

Maintains knowledge of new and existing products via vendor training, documentation, and cross-training with management, pharmacists, and senior sales consultants

Cultural Responsibilities

Actively models Justice Cannabis Co. ’s values and code of conduct

Builds strong and effective internal, external, and cross-functional relationships.

Is committed to creating and maintaining a collaborative, fun, and productive work environment

Actively participates in team building and cultural development activities

Models honesty, integrity, and direct communication in daily tasks and interactions

Computers and Technology

Must be computer literate with the ability to learn operational systems (Alpine IQ, Leaflogix, MJ Freeway, Veriscan, Microsoft office, and Metrc, etc.)

Experience working with Outlook email and Microsoft Office suite

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Work Environment and Physical Demands

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be capable of lifting 25 pounds to stock product boxes. Position requires frequent reaching into cabinets and displays to show and review product. Ability to maintain a stationary sitting or standing position for up to eight hours in a day based on business needs and sales volume; and, ability to bend and retrieve products from lower shelves. This role also enters information into sales and tracking systems requiring hand dexterity and the ability visually verify correct product information.

Two or more years of experience working in a retail or hospitality environment with cash handling responsibility

Demonstrated passion for delivering an exceptional customer experience

Fast-paced, high volume retail sales experience preferred

Must be at least 21 years of age and possess a valid driver’s license or state ID

Professional written and verbal communication and interpersonal skills

Must have strong organizational skills, high attention to detail and the ability to multi-task

EOE

Justice Cannabis is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

Quick Apply

Refine Your Search

customer advocate jobs in mattoon il

Patient Care Advocate

Manager, Care Management

Program Manager

Kitchen Designer

ACO Director

Business Intelligence Manager

Quality Inspector

Sales Advocate

Surgical Technologist - FA

Bilingual Sales Advocate

Radiology Technologist - OrthoKansas

Advance Practice Nurse or Physician Assistant- TriHealth Heart Institute-Electrophysiology

Sales Manager - Eastern Region

Charge Nurse (RN) NICU

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