Top 26 Home solutions advisor Jobs in Mcallen, Tx

Customer Care Advisor
NCD —McAllen, TX
- $17.50 - $18.50 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- Typing
- Paid training
- Disability insurance
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New Home Advisor
Hakes Brothers LCNM, LLC —Edinburg, TX
- $90,000 - $130,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
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Systems Engineer II
NexusTek —McAllen, TX
- $33.65 - $36.00 an hour
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Paid holidays
- Disability insurance
1d
Financial Solutions Advisor - Registration Candidate - McAllen Area
Bank of America —McAllen, TX
- Full-time
- Background check
- Spanish
- Writing skills
- Opportunities for advancement
Systems Engineer II
Nexus Technologies LLC —McAllen, TX
- $33.65 - $36.00 an hour
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Paid holidays
- Disability insurance
1d
Financial Solutions Advisor - McAllen Area
Bank of America —McAllen, TX
- Full-time
- Background check
- Spanish
- Writing skills
Customer Sales Associate
Trane Technologies —Edinburg, TX
- $37,700.00 - $76,194.99 a year
- Overtime
- Inventory management
- Pass drug screening
- High school diploma or GED
- Paid holidays
- Health insurance
7d
Licensed Medicare Insurance Agent (Remote)
HEALTHPLANONE, LLC —McAllen, TX
- Weekends as needed
- 18 years or older
- Mid-level
- High school diploma or GED
- Health insurance
Quick Apply
Installation Technician
Safe Haven Security —McAllen, TX
- Mid-level
- Residential
- Communication skills
- Paid training
- Mileage reimbursement
Quick Apply
Business Sales Representative
ADT Security Services —Edinburg, TX
- $85,000 - $150,000 a year
- Clean driving record
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Disability insurance
14d
Temporary Associate
Kate Spade —Mercedes, TX
- $15.00 - $19.25 an hour
- Part-time
- English
- Ability to lift 50 pounds
- Communication skills
- Commuter assistance
- Paid parental leave

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Customer Care Advisor
NCD —McAllen, TX
We are not just coworkers, but a community, working tirelessly towards 'Spreading the Smile' to our members, agents, and each other. 401(k) with employer match.
$17.50 - $18.50 an hour
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home solutions advisor jobs near mcallen, tx

Customer Care Advisor

NCD -
McAllen, TX

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Job Details

Full-time
$17.50 - $18.50 an hour

Benefits

Paid training
Disability insurance
Dental insurance
Work from home
Vision insurance
401(k) matching

Qualifications

Customer records maintenance
Personal service client interaction documentation
Spanish
Insurance products customer support
Customer relationship building
Email customer support
Microsoft Outlook
Phone communication
Health insurance customer support
Insurance issue resolution
Managing clients in a customer support role
Client retention
Microsoft Teams
Customer issue escalation
Typing
CRM system proficiency
Billing issue inquiries
Patient education
2 years
Customer interaction during outreach
Communication skills
Entry level
Client interaction via phone calls

Full Job Description

Life is too short to work with jerks.

Join our team at NCD, a top-tier insurance provider, consisting of a unique and eclectic group of winners, nerds, and gamers who balance a fun, kind, and thoughtful approach to life with an unwavering commitment to unparalleled member satisfaction. Our ecosystem is rooted in our five core values: Relentless Positivity, Growth Obsessed, Get it Done, Helpful Spirit, and Solution Driven.

We are not just coworkers, but a community, working tirelessly towards 'Spreading the Smile' to our members, agents, and each other. NCD is at the forefront of dental and vision insurance, in partnership with our carrier partners MetLife, VSP, and Zurich. Our continuous growth is a testament to our commitment to delivering outstanding agent and customer satisfaction.

If you are ready to win each day, are eager to grow, and aspire to contribute to an organization that is setting the pace in the industry, then we are looking for you. Together, let’s drive change and take NCD to new heights. Join us and become a vital part of our success story as we continue to transform lives and 'Spread the Smile.

Summary:

Do you enjoy connecting with people and consider yourself a great listener? If so, then NCD has a perfect role for you. NCD has an opportunity for a remote Customer Care Advisor to join our team. Your role is simple: provide the highest level of phone service and support to our customers in a timely manner.

This position is 100% work from home. All remote employees must maintain a workspace that allows professional conversations free from distractions and/or background noise. This position requires 2-4 weeks of paid remote training. Equipment will be provided.

Essential Duties and Responsibilities:

Handles both inbound and outbound communication with members and/or providers.
Communicates with clients across multiple channels, including phone, email, and chat.
Reviews member products and answers questions regarding products, current policies, adds/changes, resolving disputes, and processing transactions.
Refers new product enrollment or changes to existing enrollment to a licensed agent.
Addresses billing or service complaints and inquiries; forwards escalated issues to correct department for investigation.
Documents all member interactions and comments in CRM software; maintains accurate notes describing every client contact.
Continually maintains working knowledge of all company products and services.
Educates members about managing their health and well-being so they can select the best benefit plan options and maximize the value of their health plan benefits.
Builds trust with members across the healthcare life cycle and improves member retention.
Meets performance goals and established KPIs in the areas of call quality, conversation effectiveness, member satisfaction, call volume and average handle times, attendance and schedule adherence.
Attends and participates in team meetings, skill builders, training exercises.

Qualifications:

2+ years of customer service or call center experience
College degree preferred, but not required
Excellent verbal and written communication skills
Proficient computer skills including MS Word, Excel, Outlook, Teams
Ability to multitask by listening, typing, speaking, and navigating multiple interfaces simultaneously
Bilingual is a plus (Spanish bilingual employees receive an additional pay differential)

NCD Benefits:

Company-paid health, dental, life, and disability insurance
401(k) with employer match
Opportunity for professional development
Work from home allowance and support
Positive work environment

Compensation: $17.50–$18.50 per hour, based on experience and qualifications.

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Refine Your Search

home solutions advisor jobs in mcallen, tx

Customer Care Advisor

New Home Advisor

Systems Engineer II

Financial Solutions Advisor - Registration Candidate - McAllen Area

Systems Engineer II

Financial Solutions Advisor - McAllen Area

Customer Sales Associate

Licensed Medicare Insurance Agent (Remote)

Installation Technician

Business Sales Representative

Temporary Associate

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