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Mortgage Loan Processor

RIO BANK -
McAllen, TX

Quick Apply

Job Details

Full-time
$18 - $29 an hour
5 days ago

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Mortgage Loan Processor (on-site)

Location: McAllen, Texas or San Antonio, Texas
Department: Residential Mortgage Lending
FLSA Status: Non-Exempt

About the Role

At Rio Bank, our Mortgage Loan Processors play a critical role in helping customers achieve homeownership. In this role, you’ll guide mortgage loans from application to closing—partnering closely with Loan Officers, underwriting, and operations to ensure a smooth and on-time experience.

If you’re detail-oriented, customer-focused, and enjoy working in a fast-paced, team-driven environment, this is a great opportunity to make a meaningful impact while growing your career in mortgage lending.

What You’ll Do

In this role, you’ll manage mortgage loans from application to closing while partnering closely with Mortgage Loan Officers and internal teams.

Process mortgage loans from application through closing and post-settlement
Gather, review, and track documentation to ensure complete and compliant files
Communicate proactively with customers and internal partners on loan status
Submit loans for underwriting and assist with clearing conditions
Coordinate closings and prepare final settlement packages
Review closing documents for accuracy and compliance
Support Loan Officers in achieving loan and deposit goals
Maintain confidentiality and deliver a strong customer experience
Stay current on mortgage regulations, policies, and procedures

A Day in the Life Of a Mortgage Loan Processor

Your day starts with reviewing your pipeline—prioritizing deadlines and identifying any outstanding conditions.

You’ll connect with customers to gather documents and provide updates, while working with Mortgage Loan Officers and underwriting to keep loans moving forward.

Throughout the day, you may be clearing conditions, preparing files for closing, or coordinating with title companies to finalize details.

Each day is fast-paced and varied, but your focus remains the same—keeping loans on track and delivering a smooth, positive experience for every customer.

What Success Looks Like

You’ll be successful in this role when you:

Maintain accurate, complete, and audit-ready loan files
Meet turnaround expectations and keep your pipeline moving
Communicate clearly and consistently with customers and teammates
Support team goals and contribute to a strong customer experience
Ensure full compliance with lending regulations and internal policies

Why This Role Matters

This position is a critical part of our mortgage process—ensuring loans move smoothly, customers stay informed, and every detail meets regulatory standards.

It’s also a strong pathway for growth within lending and operations, providing hands-on experience with underwriting, compliance, and customer relationship management.

Why Join Rio Bank

At Rio Bank, we are committed to supporting your success—both professionally and personally. We offer:

Competitive pay and comprehensive benefits
Growth and development opportunities
A collaborative and supportive team environment
A culture built on trust, service, and community

Qualifications

High school diploma or GED required
Previous mortgage processing experience preferred (or related banking experience)
Understanding of mortgage loan products (Conventional, FHA/VA, USDA preferred)
Working knowledge of mortgage regulations (RESPA, TRID, HMDA, Escrow preferred)
Strong attention to detail and organizational skills
Excellent communication and customer service skills
Ability to manage multiple priorities and deadlines

Equal Opportunity Employer

Rio Bank is an equal opportunity employer. We welcome and encourage applicants of all backgrounds and provide reasonable accommodations for qualified individuals with disabilities.

Important Note

This posting is intended to provide a general overview of the role. Responsibilities may evolve based on business needs. Employment with Rio Bank remains at-will.

Quick Apply

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I want to receive the latest job alert for loan processor in mcallen, tx

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Mortgage Loan Processor (on-site)

About the Role

What You’ll Do

A Day in the Life Of a Mortgage Loan Processor

What Success Looks Like

Why This Role Matters

Why Join Rio Bank

Qualifications

Equal Opportunity Employer

Important Note

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