60 years ago, Fox Packaging got its humble start with used equipment and borrowed space in the back of a South Texas carrot shed. Today, things look a little different for us. Not only have we become a leader in flexible packaging solutions, but we now service produce customers across North and South America. While our customer base and distribution has grown through the years, our family remains committed to delivering the same customer service and product quality that served us well in those early years. We take great pride in our ability to respond to the needs of our customers with innovative flexible packaging solutions that help elevate their fresh products to both trade and consumer audiences. As a fundamental partner of Fox Packaging, Fox Solutions sets the standard for equipment quality and safety with full stainless-steel construction and comprehensive pack line solutions that include weighers, baggers, case packers and more. We provide single-source sales and support for a number of best-in-class equipment brands including Newtec, Haith and C-Pack. It is these customer relationships that motivate us to exceed expectations with consistently superior service, design, production, and prompt delivery.
Overview
The Applications Systems Engineer is responsible for the data entry, maintenance, and optimization of enterprise applications, including ERP systems, document management platforms, and productivity tools. This role ensures system reliability, supports business operations, and drives continuous improvement through technology.
Essential Responsibilities
- Administer, maintain, and support enterprise applications. (ERP, document management, and productivity platforms)
- Configure system settings, workflows, and user roles to align with business needs.
- Monitor system performance and troubleshoot issues to ensure high availability and reliability.
- Serve as the primary point of contact for application-related support and escalations.
- Collaborate with cross-functional teams to gather requirements and implement system enhancements.
- Manage system integrations between ERP and other business applications.
- Develop and maintain system documentation, procedures, and training materials.
- Support data integrity, reporting, and analytics across platforms.
- Coordinate with vendors for support, upgrades, and issue resolution.
- Lead or assist with system upgrades, patches, and new implementations.
- Identify opportunities to improve processes through automation and better system utilization.
Additional Responsibilities
- Be a highly organized self-starter that thrives in a growing and changing team environment.
- Self-directed and capable of prioritizing opportunities and performing multiple tasks.
- Maintain confidential information.
- Drive innovation in progressive and growing businesses.
- Comply with all company policies, practices, and procedures
- Apply analytical thinking and attention to detail in daily responsibilities.
- Manage multiple systems and priorities to support business needs.
- Collaborate with both technical and non-technical teams.
- Support a continuous improvement mindset across systems and processes.
Required Education & Experience
Bachelor’s degree in engineering, Information Systems, Computer Science, or related field (or equivalent experience) with 3+ years of experience supporting enterprise applications (ERP preferred). Strong understanding of business processes (finance, operations, manufacturing, supply chain, etc.), system configuration, user support, troubleshooting, integrations, APIs, and data exchange between systems. Proficiency in reporting tools and data analysis (SQL or similar is a plus), with strong problem-solving and communication skills. Experience with ERP platforms (e.g., Made2Manage, PDM, Monday.com) and knowledge of document management systems and workflow automation tools preferred.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Well-lighted, heated but not climate controlled indoor shop environment/production setting with adequate ventilation. The noise level in the work environment is usually loud. The employee will work in extreme heat in the summer and cold in the winter. The employee will be exposed to dust particles, fumes and vibration. The employee will be working around moving mechanical machinery. Job requires wearing common protective or safety equipment.
Physical Demands
This job requires light physical activity performing non-strenuous daily activities of an administrative nature. While performing the duties of this job, the employee is regularly required to sit, stand or walk. The employee is occasionally required to lift; climb or balance; stoop, kneel, crouch or crawl. The employee must have manual dexterity sufficient to reach/handle items, works with the fingers, and perceive attributes of objects and materials. The employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Work Schedules/Hours
Normal work week is 40 hours. Fox Packaging can change the shift schedule or request to rotate schedule based on Fox Packaging needs. Fox Packaging may require work on weekends, mandatory or voluntary overtime and might require occasional travel (up to 20%) by land and/or air. Willingness to travel domestically and internationally. Disclaimer: Although Fox Packaging has attempted to describe this position accurately and thoroughly, Fox Packaging reserves the right to change the same, including to change, add to or subtract from the duties outlined, within the sole discretion of Fox Packaging, at any time, with or without advance notice.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Referral program
- Retirement plan
- Vision insurance
Education:
Experience:
- ERP systems: 3 years (Required)
Language:
- English (Required)
- Spanish (Preferred)
Ability to Commute:
- McAllen, TX 78504 (Required)
Work Location: In person
