Top 19 Customer support specialist Jobs in Mcallen Tx

Customer Service Specialist
DSV —Pharr, TX
- $21.39 - $26.74 an hour
- Email
- Microsoft Excel
- Mid-level
- Analysis skills
11d
Customer Support Specialist
RIO BANK —McAllen, TX
- $17 - $18 an hour
- Full-time
- Spanish
- Microsoft Excel
- English
Quick Apply
11d
Customer Care Specialist - McAllen, TX
Texas Regional Bank —McAllen, TX
- Monday to Friday
- Spanish
- Microsoft Excel
- English
Customer Service Specialist
Reveam, Inc. —McAllen, TX
- Full-time
- Spanish
- Writing skills
- English
Quick Apply
Customer Service Specialist
City of Edinburg —Edinburg, TX
- From $15.05 an hour
- Full-time
- Spanish
- English
- Office
- AD&D insurance
- Paid holidays
Quick Apply
12h
Bilingual Legal Intake Specialist
AnswerOne —Edinburg, TX
- $16.00 - $18.50 an hour
- Weekends as needed
- Sales
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Salon Customer Experience Specialist - La Plaza
JCPenney —McAllen, TX
- $12 - $15 an hour
- Sanitation
- Entry level
- Paid holidays
- Health insurance
Merchant Sales Support Specialist - McAllen, TX
Texas Regional Bank —McAllen, TX
- Spanish
- Microsoft Excel
- English
Customer Service Representative/Sales Specialist
Family Affordable Insurance —Edinburg, TX
- $15 - $18 an hour
- Full-time
- Bilingual
- Background check
- Spanish
- Paid holidays
- Paid time off
Quick Apply
6d
Salon Customer Experience Specialist - Shops @ Rio Grande
JCPenney —Edinburg, TX
- $12 - $15 an hour
- Sanitation
- Entry level
- Paid holidays
- Health insurance
Salon Customer Experience Specialist - Valley Crossing S/C
JCPenney —Weslaco, TX
- $12 - $15 an hour
- Sanitation
- Entry level
- Paid holidays
- Health insurance

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Outreach & Intake Specialist II
FAMILY ENDEAVORS INC —McAllen, TX
Experience with homeless, low income, veterans & their families a strong plus, experience as OIS I preferred. Provide presentations at various community groups…
$21.63 - $22.59 an hour
Field Operations Specialist - Human Services Program - McAllen, Texas
The Workforce Group —McAllen, TX
Associate or bachelor’s degree in social work, human services, criminal justice, psychology, sociology, public administration, emergency management, or a…
$30 - $33 an hour
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Customer Service Specialist

DSV -
Pharr, TX

Apply Now

Job Details

Full-time
$21.39 - $26.74 an hour
11 days ago

Qualifications

Optimizing workflow processes
Foreign language proficiency
Customer records maintenance
Microsoft Excel
Email customer support
Associate's degree in communications
Bachelor's degree in communications
Account maintenance
Phone communication
Logistics customer service
Client inquiry handling
Associate's degree in Business Administration
Word embeddings
Lead generation
Mid-level
Post-sales issue resolution
Bachelor's degree in business administration
Salesforce Cloud
Analysis skills
Zendesk
Continuous improvement
Task prioritization
Prospecting
Logistics company experience
Communications
Business Administration
CRM system proficiency
Productivity software
Order inquiry handling
Business

Full Job Description

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area: Customer Service

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to [email protected].

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Visit dsv.com

Location: McAllen, TX

Division: Air & Sea
Job Posting Title: Customer Service Specialist - 123949
Time Type: Full Time

Customer Service Specialist

The Customer Service Specialist is responsible for managing customer inquiries and complaints, providing accurate and timely information, and ensuring customer satisfaction. This position serves as the primary point of contact for customers and works closely with internal teams to provide support.

Duties and Responsibilities

Manage customer inquiries, complaints, and orders via phone, email, or other communication channels
Provide accurate and timely information to customers regarding products, services, pricing, and delivery schedules
Coordinate with internal teams, such as sales, logistics, and finance, to ensure timely and accurate delivery of goods and services
Resolve customer issues and complaints in a timely and professional manner
Identify and implement process improvements to enhance customer satisfaction and reduce complaints
Maintain customer records and documentation
Provide support to sales teams in the form of lead generation and follow-up
Collaborate with internal teams to develop customer service standards and best practices
Participate in customer service training programs and workshops

Educational background / Work experience

An associate or bachelor's degree in business administration, communications, or a related field is preferred.
A minimum of 2 years of experience in customer service is required, with experience in the transportation and logistics industry preferred.

Skills & Competencies

Excellent communication and interpersonal skills
Strong problem-solving and analytical skills
Ability to multitask and prioritize work
Strong attention to detail and accuracy
Ability to work well in a team environment
Proficiency in Microsoft Office applications, such as Excel and Word
Experience with customer service software, such as Zendesk or Salesforce, preferred

Preferred Qualifications

Familiarity with transportation and logistics regulations and processes is a plus

Language skills

Fluency in English is required
Knowledge of additional languages is a plus

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay range is $21.39 – $26.74 . Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com

Apply Now

Refine Your Search

customer support specialist jobs in mcallen tx

Customer Service Specialist

Customer Support Specialist

Customer Care Specialist - McAllen, TX

Customer Service Specialist

Customer Service Specialist

Bilingual Legal Intake Specialist

Salon Customer Experience Specialist - La Plaza

Merchant Sales Support Specialist - McAllen, TX

Customer Service Representative/Sales Specialist

Salon Customer Experience Specialist - Shops @ Rio Grande

Salon Customer Experience Specialist - Valley Crossing S/C

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