Top 42 Guest service agent Jobs in Mchenry, Il

Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Libertyville, IL
- $15 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Supervisor
Destination Geneva National —Lake Geneva, WI
- Full-time
- Inventory management
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Guest Service & Sales Agent
Great Wolf Lodge —Gurnee, IL
- $17 an hour
- Weekends as needed
- Background check
- Pass drug screening
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
Guest Service Agent/Front Desk Full Time
The Forester Hotel a Hyatt Place Hotel —Lake Forest, IL
- $18.00 - $18.25 an hour
- Overnight shift
- Customer service
- Hotel
- Front desk
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Deer Path Inn —Lake Forest, IL
- $18 - $20 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
Front Desk Agent
Atira Hotels —Schaumburg, IL
- $18 - $20 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Typing
- Paid training
- Paid holidays
Quick Apply
Agent Experience Coordinator
Compass —Arlington Heights, IL
- $23 - $26 an hour
- Hospitality
- Inventory management
- Office
- Paid holidays
- Disability insurance
Quick Apply
14d
Front Desk Clerk
Grand Geneva Resort —Lake Geneva, WI
- Weekends as needed
- Computer literacy
- English
- High school diploma or GED
- Free parking
- Health insurance
Quick Apply
Office Administrator
Compass —Arlington Heights, IL
- $23 - $26 an hour
- Hospitality
- Inventory management
- Office
- Paid holidays
- Disability insurance
Quick Apply
14d
Call Center/Front Desk Agent
Destination Geneva National —Lake Geneva, WI
- Part-time
- Microsoft Outlook
- Sales
- Organizational skills
- Disability insurance
- Dental insurance
Quick Apply
Front Desk Clerk - PT
Timber Ridge Lodge —Lake Geneva, WI
- Part-time
- Computer literacy
- English
- High school diploma or GED
- Free parking
- Paid time off
Quick Apply
Front Desk Agent
Holiday Inn Chicago Northwest - Elgin —Elgin, IL
- $18 - $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
6d
Administrative Assistant- Part Time
EVERGREEN REAL ESTATE SERVICES LLC —Elgin, IL
- $22 - $24 an hour
- Part-time
- Writing skills
- Basic math
- Office
Quick Apply
2d
Front Desk Agent
Holiday Inn Express —Pleasant Prairie, WI
- $13 - $15 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
- Flexible schedule
Quick Apply
Front Desk Associate
Antioch Hotel and Suites —Antioch, IL
- From $16 an hour
- Part-time
- Hotel
- 21 years or older
- Organizational skills
- Employee discount
Quick Apply
3d
Part-Time Front Desk Agent
Crescent Hotels & Resorts LLC —Deerfield, IL
- $18 an hour
- Part-time
- English
- Hotel
- Math
- Tuition reimbursement
- 401(k) matching
Quick Apply
Front Desk Agent- AM/PM
Hampton Inn & Suites —Libertyville, IL
- $15.50 - $17.00 an hour
- Weekends as needed
- Customer service
- Hotel
- In-person
- Paid time off
- Employee discount
Quick Apply
12h
Front Desk Sales Associate
Massage Envy —Vernon Hills, IL
- Full-time
- Ability to stand for extended periods
- Communication skills
- Entry level
Sales Leader
Little Green Apple Hallmark —Crystal Lake, IL
- $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Computer literacy
Quick Apply
Leasing Associate
RPM Living —Rolling Meadows, IL
- Weekends as needed
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance

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Guest Service Representative (Front Desk Agent) - WoodSpring Suites

J&P Hospitality Management, LLC -
Libertyville, IL

Quick Apply

Job Details

Part-time
$15 - $16 an hour

Qualifications

Computer operation
Computer skills

Full Job Description

Job Description
Job Title: Guest Services Representative
Reports to: General Manager
FLSA Status: Non-Exempt
Location: On-Site
Direct Reports: None
Department: Property Operations

JOB SUMMARY:

The Guest Service Representative (GSR) plays a critical role in delivering a safe, clean, and welcoming experience
to every guest. As the first point of contact at the front desk, the GSR is responsible for check-ins, check-outs,
reservations, guest assistance, and ensuring the lobby and front office areas reflect our high standards. This role
also supports overall property operations and may assist with laundry and housekeeping prep as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Greet all guests with a professional, friendly attitude and provide exceptional service throughout their stay.
Complete check-in and check-out procedures accurately, issue keys, and handle payments and guest accounts.
Manage reservations, room assignments, and occupancy records using property management systems.
Answer guest questions, resolve issues, and escalate concerns to the General Manager when appropriate.
Maintain front desk and lobby area cleanliness, restock supplies, and ensure the space is presentable and

secure.

Prepare housekeeping carts, handle laundry, or support cleaning tasks as needed to ensure room readiness.
Monitor the property for safety, cleanliness, and policy compliance and report issues to management.
Perform other job duties as assigned.

QUALIFICATIONS:

High school diploma or equivalent preferred.
Previous customer service or hospitality experience a plus, but not required.
Basic computer skills and ability to learn reservation and payment systems.
Ability to read, write, and communicate clearly in English. Bilingual in Spanish a plus.
Must be at least 18 years of age.
Must be legally authorized to work in the United States without current of future visa sponsorship.

EXPECTATIONS:

Maintain a professional appearance and deliver service in line with company values.
Be punctual, dependable, and available to work scheduled shifts, including evenings, weekends, and holidays,

with flexibility to support additional coverage when needed.

Follow all safety, security, and operational procedures as trained.
Maintain confidentiality of guest information and company data.
Demonstrate adaptability in a fast-paced environment with changing priorities.
Work as part of a team and support shared property goals.

PHYSICAL REQUIREMENTS:

Must be able to use a computer, phone, and other standard office or front desk equipment for extended

periods.

Must be able to stand, walk, and climb stairs for long periods during a shift.
Must be able to bend, stoop, kneel, and use hands to handle, grasp, or move objects.
Must be able to lift/move up to 25 pounds independently and up to 100 pounds with assistance (e.g., laundry

bags, supply boxes.)

Must be able to detect odors such as smoke, gas, or strong cleaning chemicals to help maintain a safe

environment for guests and staff.

May be exposed to cleaning chemicals, odors, dust, and varying indoor or outdoor temperatures.
Must have vision abilities including close, distance, color, peripheral, and depth perception, as well as the ability

to adjust focus.

Must be able to perform the essential job functions with or without reasonable accommodation.

J&P Hospitality/Asset Management is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

J&P participates in E-Verify

Quick Apply

Refine Your Search

guest service agent jobs in mchenry, il

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

Front Desk Supervisor

Guest Service & Sales Agent

Guest Service Agent/Front Desk Full Time

Front Desk Agent

Front Desk Agent

Agent Experience Coordinator

Front Desk Clerk

Office Administrator

Call Center/Front Desk Agent

Front Desk Clerk - PT

Front Desk Agent

Administrative Assistant- Part Time

Front Desk Agent

Front Desk Associate

Part-Time Front Desk Agent

Front Desk Agent- AM/PM

Front Desk Sales Associate

Sales Leader

Leasing Associate

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