Top 44 Guest service agent Jobs in Mchenry Il

Budtender
Ivy Hall —Crystal Lake, IL
- $18 - $20 an hour
- Microsoft Word
- Microsoft Excel
- Merchandising
Quick Apply
11d
Guest Service Representative
Huntley Hampton Inn —Huntley, IL
- $15 - $17 an hour
- Part-time
- Writing skills
- Hotel
- US work authorization
- Employee discount
Quick Apply
2d
Front Desk Agent
Deer Path Inn —Lake Forest, IL
- $18 - $20 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
Front Desk Associate
Antioch Hotel and Suites —Antioch, IL
- From $16 an hour
- Part-time
- Hotel
- 21 years or older
- Organizational skills
- Employee discount
Quick Apply
Guest Service Agent - Full Time
Adventure Hospitality —Lake Geneva, WI
- Full-time
- Hotel
- Ability to lift 50 pounds
- Driver's License
Quick Apply
7d
Guest Services Staff
Maa Krupa Hotels LLC —Gurnee, IL
- $16 - $17 an hour
- Part-time
- Hospitality
- Customer service
- Word processing
- Health insurance
- Dental insurance
Quick Apply
13d
Front Desk Agent
Holiday Inn Chicago Northwest - Elgin —Elgin, IL
- $18 - $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent/Night Auditor
Antioch Hotel and Suites; Fox's Lounge —Antioch, IL
- From $17 an hour
- Part-time
- Bilingual
- Hotel
- 21 years or older
- Free parking
- Paid time off
Quick Apply
Front Desk Clerk
Grand Geneva Resort —Lake Geneva, WI
- Weekends as needed
- Computer literacy
- English
- High school diploma or GED
- Free parking
- Health insurance
Quick Apply
Office Administrator
Modus Closing —Arlington Heights, IL
- $23 - $26 an hour
- Hospitality
- Inventory management
- Office
- Paid holidays
- Disability insurance
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Libertyville, IL
- $15 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
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Front Desk Manager
Chicago Marriott Northwest —Hoffman Estates, IL
- $45,000 - $75,000 a year
- Weekends as needed
- CPR Certification
- Writing skills
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Front Desk Clerk - PT
Timber Ridge Lodge —Lake Geneva, WI
- Part-time
- Computer literacy
- English
- High school diploma or GED
- Free parking
- Paid time off
Quick Apply
Office Administrator
Compass —Arlington Heights, IL
- $23 - $26 an hour
- Hospitality
- Inventory management
- Office
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent - Part Time
Fairfield Inn & Suites by Marriott Lake Geneva —Lake Geneva, WI
- $15.00 - $16.50 an hour
- Part-time
- Background check
- Hotel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
5h
Agent Experience Coordinator
Modus Closing —Arlington Heights, IL
- $23 - $26 an hour
- Hospitality
- Inventory management
- Office
- Paid holidays
- Disability insurance
Front Desk Agent
Hampton inn & Suites —Hoffman Estates, IL
- $15 - $17 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Paid time off
- Employee discount
Quick Apply
9d
Sales Associate
Little Green Apple Hallmark —Crystal Lake, IL
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Merchandising
Quick Apply
5d
Front Desk Agent
Hyatt Place Schaumburg, 1851 McConnor Pkwy, Schaumburg, IL 60173 —Schaumburg, IL
- $16.50 - $18.00 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Typing
- Paid training
- Paid holidays
Quick Apply
Front Desk Agent - Full Time
Superhost Hospitality Management LLC —Schaumburg, IL
- Weekends as needed
- Hotel
- In-person
- Communication skills
- Wellness program
- Health insurance
Quick Apply

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Budtender

Ivy Hall -
Crystal Lake, IL

Quick Apply

Job Details

$18 - $20 an hour
11 days ago

Qualifications

Microsoft Word
Customer communication
Microsoft Excel
Regulatory compliance
High school diploma or GED
Cash register operations
POS systems
Technical Proficiency

Full Job Description

Ivy Hall is Illinois’ largest independent cannabis retailer. Rooted in community and driven by hospitality, Ivy Hall offers a curated selection of high-quality products, expert education, and personalized service in welcoming, thoughtfully designed spaces where feeling good matters more than simply feeling it. Moving beyond purely transactional retail, Ivy Hall is ushering in a new wave of dispensaries that prioritize connection, comfort, and discovery—an approachable alternative to the sterile and intimidating storefronts of the past. Dedicated to excellence, equity, and inclusion, Ivy Hall proudly serves communities across Illinois.

Job Summary

We are seeking an enthusiastic, knowledgeable, and service-driven Budtender to join our dynamic retail team. The Budtender plays a pivotal role in shaping each customer’s experience—offering personalized product guidance, education, and hospitality in a compliant and high-energy retail environment.

The ideal candidate is approachable, detail-oriented, and eager to learn about the evolving world of cannabis. This individual thrives in a fast-paced environment, builds lasting relationships with guests, and upholds Ivy Hall’s mission to make every visit both inspiring and educational.

Key Responsibilities

Customer Experience & Education
- Greet customers with warmth, professionalism, and a welcoming attitude
- Guide customers through their cannabis education journey, tailoring recommendations to individual preferences and experience levels
- Build and maintain lasting relationships with returning guests, fostering loyalty and brand trust
Retail Operations
- Partner with teammates to ensure a seamless retail experience across all customer touchpoints
- Process customer transactions accurately using the Point of Sale (POS) system, ensuring compliance with all state-monitored inventory protocols
- Verify customer identification and assist at the front desk as needed to ensure compliance and security
- Prepare and verify online orders for accuracy prior to pick-up
- Stock, merchandise, and replenish product displays for both regulated and unregulated inventory
Compliance & Standards
- Maintain a strong understanding of state and local cannabis regulations; adhere strictly to all compliance requirements
- Ensure accuracy in recordkeeping and tracking within the state inventory system
- Maintain a clean, organized, and sanitized workstation and retail environment at all times
Team Collaboration & Growth
- Support managers and fellow budtenders as needed to achieve store goals
- Participate in ongoing cannabis education and product training sessions
- Contribute to a positive, collaborative team culture where every member shares Ivy Hall’s commitment to service excellence

Key Qualities

Friendly, professional, and deeply customer-focused
Passion for cannabis education, wellness, and community connection
Adaptable and able to thrive in a high-volume, fast-paced retail setting
Collaborative team player who values communication, accountability, and integrity
Self-motivated learner committed to continuous personal and professional growth

Requirements

Education & Experience:
- High School Diploma or equivalent required
- 1–2 years of retail, hospitality, or customer-facing experience preferred
- Must be 21 years of age or older and able to register as a cannabis agent with the state
Technical & Physical Skills:
- Competent using standard office and retail technology (POS systems, Microsoft Word, Excel, email, etc.)
- Ability to lift up to 30 pounds unassisted and remain standing or walking for 5+ hours per shift
- Comfortable bending, kneeling, and reaching with or without assistance
- Strong attention to detail and ability to follow operational and compliance procedures precisely
Knowledge & Interests:
- Eagerness to learn about cannabinoids, terpenes, and diverse product applications
- Understanding of cannabis regulations or willingness to be trained on state and local laws

Physical and Mental Demands

While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, and position objects, tools, or controls.

Hearing: Normal audio range, with or without correction
Vision: Close observation and ability to adjust focus

Compensation Range for this role is between $18 - $20 per hour.

Working Environment

Work is performed both remotely and in a retail environment. The noise level is usually moderate. These characteristics represent those individual encounters while performing the essential functions of this role.

We are an Equal Opportunity Employer, and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick Apply

Refine Your Search

guest service agent jobs in mchenry il

Budtender

Guest Service Representative

Front Desk Agent

Front Desk Associate

Guest Service Agent - Full Time

Guest Services Staff

Front Desk Agent

Front Desk Agent/Night Auditor

Front Desk Clerk

Office Administrator

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

Front Desk Manager

Front Desk Clerk - PT

Office Administrator

Front Desk Agent - Part Time

Agent Experience Coordinator

Front Desk Agent

Sales Associate

Front Desk Agent

Front Desk Agent - Full Time

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