Top 7 Messenger service Jobs in Mckeesport Pa

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Allegheny County Pennsylvania —Allegheny County, PA
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Springhill Suites Pittsburgh Monroeville - Assistant General Manager OEM
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13d
Regional Director of Operations
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- $143,000 - $180,000 a year
- Full-time
- 11+ years
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Regional Sport & Unified Champion Schools Director: Three Rivers Region
Special Olympics Pennsylvania —Pittsburgh, PA
- Weekends as needed
- Background check
- School experience
- High school
Office Services Assistant, Temporary
Baker Tilly Advisory Group, LP —Pittsburgh, PA
- $20.00 - $26.25 an hour
- Overtime
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- High school diploma or GED
- Organizational skills
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Delivery Station Customer Service Associate, DSL
Amazon.com Services LLC —Columbus, OH
Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. High School diploma or equivalent.
$18 - $25 an hour

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Delivery Station Customer Service Associate, DSL

Amazon.com Services LLC -
Coraopolis, PA

Apply Now

Job Details

Full-time

Qualifications

Microsoft Outlook
Windows
High school diploma or GED

Full Job Description

DESCRIPTION

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.

Key job responsibilities
As a Delivery Station Customer Service Associate, you will be responsible for:

Communicating with customers directly in-person, in addition to communicating via phone and email
Empathizing with and prioritizing customer needs
Upholding company values and respecting every customer
Resolving issues and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present
Consistently composing grammatically correct, concise, and accurate written responses to customer issues
Approaching problems logically and with good judgment to ensure the appropriate customer outcome
Making quick and effective decisions on behalf of the customer
Working a flexible Full-Time (40+ hours per week) schedule

Performing the following tasks, with or without reasonable accommodation

Carry, lift, push and pull up to 49 pounds
Frequently push, pull, squat, bend and reach
Stand and walk during shifts lasting up to 12 hours
Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
Work in an environment where the temperature may vary due to outside weather conditions and is not controlled

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

About the team
Our mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues. Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.

BASIC QUALIFICATIONS

High School diploma or equivalent
Experience in Customer Service
Experience using Windows Operating Systems and Microsoft Outlook
Experience effectively prioritizing work time to ensure efficiency
Familiarity with multiple web browsers, data base searching and instant messenger tools.

PREFERRED QUALIFICATIONS

Bachelor's degree or equivalent, or experience in an industry role
Experience in understanding performance metrics and developing them to measure progress against key performance indicators
Proficiency in verbal and written communication skills
Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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messenger service jobs in mckeesport pa

Delivery Station Customer Service Associate, DSL

Casework Coordinator (Part-Time)

Territory Manager, Pittsburgh

Springhill Suites Pittsburgh Monroeville - Assistant General Manager OEM

Regional Director of Operations

Regional Sport & Unified Champion Schools Director: Three Rivers Region

Office Services Assistant, Temporary

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