Top 1784 Client experience manager Jobs in Mckinney, Tx

Sr. Account Manager, Employee Benefits
Higginbotham —McKinney, TX
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Wellness program
- Paid holidays
HR Generalist & Office Manager
Netrio —McKinney, TX
- $70,000 - $80,000 a year
- Mid-level
- Office
- Organizational skills
- 401(k)
Quick Apply
Project Manager
CBRE —McKinney, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Client Care and Operations Manager
Comfort Keepers of Frisco —Frisco, TX
- $68,000 - $78,000 a year
- Full-time
- Background check
- Management
- Customer service
- Paid training
- Mileage reimbursement
Quick Apply
Portfolio Community Manager - Avilla Springs & Avilla Towne Center - Melissa/Princeton, TX
Bryten —Melissa, TX
- $85,000 a year
- Bilingual
- Hospitality
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
10d
Clinic Manager
SkinSpirit —Dallas, TX
- $90,000 - $125,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Paid holidays
- Health insurance
81E - Admin - Associate Account Manager
Dallas Cowboys & Jones Entities —Frisco, TX
- Full-time
- 1 year
- Entry level
Procurement and Inventory Manager
Netrio —McKinney, TX
- $80,000 - $85,000 a year
- ERP systems
- Mid-level
- 3 years
- Opportunities for advancement
Quick Apply
MCK Assistant Project Manager
Pogue Construction —McKinney, TX
- Full-time
- Mid-level
Community Manager
RPM Living —McKinney, TX
- Weekends as needed
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
14d
Assistant Manager/Admin Assistant
Larkspur at Twin Creeks —Allen, TX
- $23 - $26 an hour
- Full-time
- Computer literacy
- HIPAA
- Mid-level
Quick Apply
Digital Marketing Manager
United Advisors America —Prosper, TX
- $55,000 - $75,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
14d
Project Manager/Estimator small retail projects
Mascot Building Services —Plano, TX
- $65,000 - $75,000 a year
- Full-time
- Construction site
- Mid-level
- Construction experience
- Health insurance
- Dental insurance
Quick Apply
3d
Laboratory Manager – Environmental Testing
SPL —Plano, TX
- Extended hours
- 5 years
- Bachelor's degree
- Senior level
- Paid parental leave
- AD&D insurance
Quick Apply
Project Manager - Data Center Construction
Gable's Excavating —Dallas, TX
- $112,000 - $145,000 a year
- Full-time
- Background check
- Clean driving record
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Investor relations manager (Financial advisors, RIA's, wealth mgr good fit)
Imperial Asset Management, LLC —Dallas, TX
- $175,000 - $300,000 a year
- Full-time
- Management
- Research
- Residential
Quick Apply
Team Leader, Public Works
Halff Associates, Inc —Frisco, TX
- Urgently hiring
- Background check
- Engineering
- Pass drug screening
- Health savings account
- Paid holidays
9d
Wedding Photo/Video Team Lead (Full Time) — Shoot, Train & Grow Into Management
Epic Productions —Plano, TX
- $50,000 - $80,000 a year
- Full-time
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Business Development Manager
Kept Companies Inc —Dallas, TX
- $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Driver's License
- Reliable transportation
- Health insurance
- Dental insurance
Quick Apply
US Channel Growth Manager - Building Automation
Prospex Recruiting —Carrollton, TX
- $100,000 - $130,000 a year
- 8 hour shift
- Office
- Travel
- Senior level
- Health insurance
Quick Apply
4d

I want to receive the latest job alert for client experience manager in mckinney, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client experience manager jobs near mckinney, tx

Sr. Account Manager, Employee Benefits

Higginbotham -
McKinney, TX

Apply Now

Job Details

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Prescription drug insurance

Qualifications

Benefits administration
Managing customer accounts
Health insurance policy knowledge
Life & Health Insurance License
Account management
Health insurance management

Full Job Description

Position Summary: The Senior Account Manager position maintains a professional relationship with our clients through exceptional customer service. Senior Account Managers are assigned a book of business comprised of mainly level-funded and self-funded accounts. They are responsible for obtaining clients’ trust by meeting their needs and expectations. They are also responsible for supporting our sales Agent(s) in producing new business and renewing existing business. Senior Account Managers serve as advocates to our clients and their employees through positive relationships with the various carriers and continuous education.

Essential Tasks:

Acts as the primary contact between client, prospect, agency, and producer; represents the agency in handling complaints, arbitrating disputes, or resolving grievances
Comprehensive knowledge and execution of self-funded accounts
Handles or refers all service requests by our clients
Initiates and handles marketing of accounts beginning 120 days before renewal date. Gathers the necessary information regarding new/existing accounts and submits this information to the various and appropriate carriers to obtain proposals; investigates carrier products, analyzes and reviews clients’ data to appropriate carriers to recommend suitable plans and proposals to offer the client
Reviews the proposals received for accuracy, works hand in hand with the Producer to generate proposal presentation through spreadsheets and proposal exhibits
Calculates premium and payroll deductions, audit billing statements for accuracy on behalf of clients
Generates open enrollment material i.e. enrollment guides, election forms, personalized confirmation sheets, enrollment/change forms, PowerPoint presentations for client presentations
Attends and presents local enrollments/client meetings as necessary
Processes necessary paperwork for submission to the carrier
Directs a smooth transition from one carrier to another
Updates all accounts to maintain files on the agency management system when client changes carriers or a renewal is completed
Sets priorities and manages workflow to ensure efficient, timely, and accurate processing of transactions and other responsibilities• Maintains knowledge of new developments or changes with the various carriers and new Federal/State laws that may affect how our clients must administer their benefit programs and communicate this information to clients and team members
Ensures client accounts are compliant, including educating and advising clients as well as executing compliance requirements and deadlines
Responsible for identifying product opportunities for new business
Develops and maintains a positive relationship and rapport with each insurance carrier to satisfy our clients’ needs and facilitate the processing of business
Maintains agency files accurately and consistently, processes incoming mail requests accurately and swiftly
Attends and completes any training sessions or assignments as required
Performs other related tasks as needed

Core Competencies:

Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
Dependability: Acknowledgment of the importance of being present and punctual.
Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Experience and Education:

5+ years of employee benefits and account management experience in the insurance field required, including a strong understanding of current employee benefits, regulations, and industry standards
Experience with Affordable Care Act (ACA) and Employment Retirement Income Security Act (ERISA) preferred
Experience with fully-insured financial arrangements and alternate-funding methods preferred
Commitment to continuous learning and professional development

Licensing and Credentials:

Active Life & Health License required
Industry-related designations preferred

Systems:

Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable

Physical Requirements:

Ability to lift 25 pounds
Repeated use of sight to read documents and computer screens
Repeated use of hearing and speech to communicate on telephone and in person
Repetitive hand movements, such as keyboarding, writing, 10-key
Walking, bending, sitting, reaching and stretching in all directions

Benefits & Compensation:

Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity prescription plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
Company paid holidays, plus PTO
Employee Wellness Program

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.

Applications will be accepted until the position is filled

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

client experience manager jobs in mckinney, tx

Sr. Account Manager, Employee Benefits

HR Generalist & Office Manager

Project Manager

Client Care and Operations Manager

Portfolio Community Manager - Avilla Springs & Avilla Towne Center - Melissa/Princeton, TX

Clinic Manager

81E - Admin - Associate Account Manager

Procurement and Inventory Manager

MCK Assistant Project Manager

Community Manager

Assistant Manager/Admin Assistant

Digital Marketing Manager

Project Manager/Estimator small retail projects

Laboratory Manager – Environmental Testing

Project Manager - Data Center Construction

Investor relations manager (Financial advisors, RIA's, wealth mgr good fit)

Team Leader, Public Works

Wedding Photo/Video Team Lead (Full Time) — Shoot, Train & Grow Into Management

Business Development Manager

US Channel Growth Manager - Building Automation

I want to receive the latest job alert for client experience manager in mckinney, tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected