Top 1131 Customer experience agent Jobs in Mckinney, Tx

Full Time - Front Desk Agent
Sheraton McKinney —McKinney, TX
- $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
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Front Desk Agent
Hampton Inn & Suites - Allen, TX —Allen, TX
- Part-time
- Hotel
- Entry level
- Health insurance
- Tuition reimbursement
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9d
Front Desk Agent
Holiday Inn Express & Suites McKinney-Fr —McKinney, TX
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Call Center Representative - Hybrid
CNMK Texas Properties, LLC. —Frisco, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid training
- Health insurance
Quick Apply
Receptionist - State Farm Agent Team Member
Brady Paxman - State Farm Agent —Princeton, TX
- $48,000 - $65,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Associate
The Travelers Companies, Inc. —Richardson, TX
- $37,400 - $61,600 a year
- Hybrid work
- High school diploma or GED
- Children
- Communication skills
- Wellness program
- Paid holidays
Front Desk Agent
Hilton Garden Inn - Allen, TX —Allen, TX
- $16 a week
- Overnight shift
- Hotel
- Entry level
- Health insurance
- Tuition reimbursement
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Front Desk Agent
SpringHill Suites McKinney —McKinney, TX
- Full-time
- Background check
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Assistant Store Leader
Kroger —McKinney, TX
- Full-time
- Merchandising
- Sanitation
- Mid-level
- Paid holidays
- Health insurance
Front Desk Agent - Part Time
TownePlace Suites McKinney —McKinney, TX
- $14 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
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2d
Client Service/ Data Entry
INTEGRITY INSURANCE AND FINANCIAL SERVICES —Frisco, TX
- $50,000 - $60,000 a year
- Full-time
- Bilingual
- Computer literacy
- No experience needed
- Health insurance
- 401(k)
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Receptionist - State Farm Agent Team Member
Rafael Parker - State Farm Agent —McKinney, TX
- $32,000 - $45,000 a year
- Full-time
- Computer literacy
- Office
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Daniel Borden - State Farm Agent —Allen, TX
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Receptionist - State Farm Agent Team Member
Christie Rhyne - State Farm Agent —McKinney, TX
- $18 an hour
- Full-time
- Computer literacy
- Office
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Live Chat Agent
Greystone Roofing & Construction —Aubrey, TX
- $29.57 - $36.00 an hour
- Part-time
- Hybrid work
- 1 year
- Communication skills
- Entry level
- Paid training
- Relocation assistance
Quick Apply
3d
Client Services Representative
Baker Tilly Vantagen, LLC —Frisco, TX
- $15.97 - $41.00 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
Quick Apply
2d
Hotel Front Desk Agent Floater (7am-3pm, 3pm-11pm, 11pm-7am)
Tru by Hilton McKinney —McKinney, TX
- $13 - $14 a year
- 8 hour shift
- Hotel
- High school diploma or GED
- Accounting
- Employee discount
Quick Apply
Hotel Front Desk Agent (3pm-11pm)
Tru by Hilton McKinney —McKinney, TX
- 8 hour shift
- Hotel
- High school diploma or GED
- Accounting
Quick Apply
Client Services Representative (Temporary)
Baker Tilly Vantagen, LLC —Frisco, TX
- $15.97 - $41.00 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Associate's degree
Quick Apply
2d
Senior Tax Professional – In-Store
Intuit —Dallas, TX
- Part-time
- Spanish
- CPA
- Writing skills
5d

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Full Time - Front Desk Agent

Sheraton McKinney -
McKinney, TX

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Job Details

Part-time | Full-time
$17 an hour

Benefits

Paid holidays
Disability insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Access control systems
Visitor query response
Computer operation
Hotel and accommodations payment processing
Cash amount verification
Email customer support
Maintaining an organized workspace
Sales transaction processing
Phone communication
Greeting customers
Client inquiry handling
Filing
Answering guest questions
Mail distribution
Phone call screening
Financial issue resolution
Invoice processing
High school diploma or GED
Mail management
Accounting
Hotel emergency procedures
Mail processing
Billing issue inquiries
Hotel and accommodations guest complaints handling
Cross-functional collaboration
Communication skills
Balancing end-of-day transactions
Entry level
Time management
Office record organization

Full Job Description

The Sheraton McKinney Hotel is looking for a Full-Time Front Desk Agent!

Job Overview

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.

What You'll be doing

Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.

Skills and Abilities:

High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.

Benefits:

Benefits for Full Time employees may include:

Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Flexible Spending Accounts
401(k) Retirement Plan with company match
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer experience agent jobs in mckinney, tx

Full Time - Front Desk Agent

Front Desk Agent

Front Desk Agent

Call Center Representative - Hybrid

Receptionist - State Farm Agent Team Member

Customer Service Associate

Front Desk Agent

Front Desk Agent

Assistant Store Leader

Front Desk Agent - Part Time

Client Service/ Data Entry

Receptionist - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Receptionist - State Farm Agent Team Member

Live Chat Agent

Client Services Representative

Hotel Front Desk Agent Floater (7am-3pm, 3pm-11pm, 11pm-7am)

Hotel Front Desk Agent (3pm-11pm)

Client Services Representative (Temporary)

Senior Tax Professional – In-Store

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