Top 16 Help desk analyst Jobs in Mckinney, Tx

Help Desk Analyst
Daisy Brand LLC —Dallas, TX
- Hybrid work
- Mid-level
- Office
- Windows
- Profit sharing
- Wellness program
4d
IT Help Desk Analyst
Republic Finance —Plano, TX
- Weekends as needed
- Mid-level
- Office
- Windows
- Disability insurance
- Health insurance
Service Desk Analyst
Kronia Technologies —Dallas, TX
- $25 - $45 an hour
- Full-time
- Mid-level
- Office
- Communication skills
- Paid time off
Quick Apply
11d
Technical Support Analyst
Arctic Information Technology —Plano, TX
- Full-time
- Mid-level
- Office
- Windows
Desktop Support Analyst II
Catalyst Corporate Fede —Plano, TX
- Full-time
- Mid-level
- Office
- Analysis skills
- Free parking
- AD&D insurance
Quick Apply
13d
Service Specialist II
XPERTECHS —Plano, TX
- $44,900 - $67,600 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Health insurance
- 401(k)
Quick Apply
Software Support Analyst - Hybrid
IRMI - International Risk Management Institute —Dallas, TX
- Full-time
- Hybrid work
- Mid-level
- Microsoft Office
- Continuous improvement
- Free parking
- Paid holidays
Quick Apply
IT Help Desk Analyst
Ensign Services —Dallas, TX
- $20 - $22 an hour
- Full-time
- Office
- Windows
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
IT Business Analyst-1
Health One Alliance, LLC —The Colony, TX
- Full-time
- Microsoft Word
- Background check
- Pass drug screening
- Wellness program
- Health savings account
HCM Support Analyst
ASPIRE HR LLC —Dallas, TX
- Full-time
- Research
- Mid-level
- Office
1d
Service Desk Engineer
LTM —Frisco, TX
- $55,000 - $60,000 a year
- Spanish
- Microsoft Outlook
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
14d
AI Enablement and Practice Support Specialist
Traveling Coaches —Plano, TX
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Disability insurance
- Health insurance
AI Enablement and Practice Support Specialist
TRAVELING COACHES INC —Plano, TX
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply

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Create and update technical and end user training materials. This person will also assist other team members (located at other facilities around the country) in…
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help desk analyst jobs near mckinney, tx

Help Desk Analyst

Daisy Brand LLC -
Dallas, TX

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Job Details

4 days ago

Benefits

Profit sharing
Wellness program
AD&D insurance
Disability insurance
Health insurance
Tuition reimbursement
Paid time off
401(k) matching

Qualifications

Desktop computer repair
Mobile device support
iOS
Data recovery
Server backup and recovery
Microsoft Exchange
Public Cloud
Windows
Printer (troubleshooting support)
Cisco routers/switches implementation
Email configuration (technical support)
Computer hardware
Desktop (troubleshooting support)
Office equipment installation
Azure AD
Desktop applications
Networking equipment (troubleshooting support)
SharePoint
Data backup
Technical customer support for office equipment
System deployment
Desktop administration
Peripheral hardware support
Intune
Active Directory management
Ticketing system technical support
Equipment racks mounting
Mobile devices
Telecommunications network cable installation

Full Job Description

Position Summary

Daisy Brand is currently looking for a junior to mid-level (Field) Service Desk Technician. Primarily, the candidate will support local branch end users and related endpoints. Remote support will include our corporate office, sales force, and other manufacturing plants.

Day-to-day responsibilities include maintaining ticketing queue, applications support, basic networking, and troubleshooting/configuration of end point devices throughout the facility. This person will also assist other team members (located at other facilities around the country) in the process of troubleshooting system-wide issues, along with execution of companywide technical initiatives. Prior involvement with backup and recovery efforts, provisioning and or deployment of new technologies is a plus.

Key Responsibilities

Proactively monitor network infrastructure and respond rapidly to issues
Serve as primary contact for local PCs, server, and network technologies
Configure and deploy workstations, servers, and network hardware
Work as Help Desk/Desktop Support staff to address reported issues and act as onsite support for IT projects
Update progress and resolution for reported issues within ticketing system
Create and update technical and end user training materials
Provide high quality support to end users

Other duties as assigned.

Qualifications and Requirements

Education and Experience

Degreed professional or equivalent current certifications with demonstrable experience in supporting and troubleshooting Windows in AD environments using published and learned best practices
Proven record of supporting and provisioning technical solutions

Skills and Competencies

Self-motivated, energetic, organized, and customer service focused
Communicate effectively to end users and other IT team members
Possess a drive to learn and teach
Possess effective troubleshooting skills, be methodical and detail oriented
Possess desktop and desktop peripheral troubleshooting skills and techniques needed to solve complex issues (printing, applications, networking)
Technical knowledge of cabling installation and troubleshooting
Candidate must be able to carry out physical requirements of the job including the racking (lifting) of equipment, along with the traversal of ladder and elevated environments
Fresh Service – Helpdesk software
Smart devices – iPhone/iPad/Android
Printer/Print server support
Microsoft Cloud Technology – Intune, Azure AD, O365
Computer – Lenovo ThinkPad/HP
Messaging – Microsoft Exchange
Collaboration – Microsoft SharePoint
Backup and recovery software – Acronis and Avamar
Switches and routers – Cisco and Brocade

Company Overview

Daisy Brand is the market leader in two billion-dollar categories – sour cream and cottage cheese. Headquartered in Dallas, Texas, we’ve earned the trust of Americans through consistency and quality across five generations as a family-owned company. Our success has been guided by a simple belief: good food, much like good work, starts with integrity. That mindset continues to shape how we make our products, run our business, and support the people behind the brand.

At Daisy Brand, tradition and innovation go hand in hand. We invest thoughtfully in advancements that strengthen our products and operations, supporting responsible, long-term growth. In 2025, we broke ground on a new manufacturing facility in Boone, Iowa, further strengthening our supply chain alongside our established plants in Garland, Texas; Casa Grande, Arizona; and Wooster, Ohio. Looking ahead, our state-of-the-art Innovation Center, opening in 2026, will bring together research, food science, culinary, and technology teams to shape the future of our products. Recent work from these teams includes the development of the squeeze pouch and new line of dips, reflecting an intentional approach to modernization while staying true to the quality our consumers expect.

At the heart of Daisy Brand is its people. The company is intentionally structured to be collaborative and accessible, with an entrepreneurial mindset encouraged at every level. We hire with the goal of building long-term careers and provide an environment where employees are trusted to think critically, take initiative, and continue learning. Growth here isn’t accidental; it’s actively supported and shared.

To support our employees and their families, Daisy Brand offers a people-first benefits package that includes:

A no deductible, $0premium option for employee only medical coverage
Access to virtual healthcare and wellness programs
A 401(k) program with company match, plus weekly safe harbor and annual profit-sharing contributions
Company paid short and long-term disability coverage and 2x annual salary in life and AD&D insurance
Four weeks of paid time off, plus 20 hours of floating holidays in your first full year of employment
Annual rollover and payout options for any unused paid time off
Paid time for volunteering and community involvement
Tuition reimbursement and ongoing professional development opportunities
Fitness and wellness incentives
And more.

Daisy Brand is a nicotine-free company. Daisy Brand is an Equal Opportunity Employer. Veterans and disabled encouraged to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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help desk analyst jobs in mckinney, tx

Help Desk Analyst

IT Help Desk Analyst

Service Desk Analyst

Technical Support Analyst

Desktop Support Analyst II

Service Specialist II

Software Support Analyst - Hybrid

IT Help Desk Analyst

IT Business Analyst-1

HCM Support Analyst

Service Desk Engineer

AI Enablement and Practice Support Specialist

AI Enablement and Practice Support Specialist

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