Top 243 Technical support Jobs in Mckinney, Tx

Information Technology Manufacturing Specialist
Manner Polymers —McKinney, TX
- $65,000 - $85,000 a year
- Full-time
- Background check
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Disability insurance
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12d
Field Support Technician
HCL Technologies Limited - Business Services —Frisco, TX
- $42,000 - $68,000 a year
- Email
- Background check
- Computer Science
- Customer service
- AD&D insurance
- Paid holidays
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IT Field Service Help Desk Technician
HCL Technologies Limited - Business Services —Allen, TX
- $49,000 - $88,000 a year
- Email
- 5 years
- Microsoft Office
- Programmable logic controllers
- AD&D insurance
- Paid holidays
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Service Desk Analyst
Global Data Consultants —McKinney, TX
- On call
- Writing skills
- Mid-level
- 3 years
- Opportunities for advancement
Monitoring Engineer / Production / Technical Support
Pyramid Consulting, Inc —Plano, TX
- $60 - $65 an hour
- Urgently hiring
- Hybrid work
- Mid-level
- Health insurance
- Dental insurance
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Technical Product Support - EdTech
Securly —Plano, TX
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
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4d
Technical Support Specialist
HISUN MOTORS —McKinney, TX
- Email
- High school diploma or GED
- Analysis skills
- Computer skills
Support Analyst - Tier 1
Central Pyramid —McKinney, TX
- Full-time
- HIPAA
- Office
- Microsoft Office
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11d
Technical Support Representative : ESP Customer Support
Jack Henry & Associates —Allen, TX
- 8 hour shift
- Hybrid work
- Research
- Mid-level
- 1 year
Technical Support Analyst
Arctic Information Technology —Plano, TX
- Full-time
- Mid-level
- Office
- Windows
Technical Support Associate (US)
realworld one GmbH & Co. KG —Frisco, TX
- English
- Office
- Windows
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3d
Technical Support Representative II :SmartPay
Jack Henry & Associates —Allen, TX
- Extended hours
- Hybrid work
- Research
- Mid-level
- 1 year
Desktop Support Technician
L3Harris Technologies —Plano, TX
- Mid-level
- Analysis skills
- Bachelor's degree
Mobile Technical Support
HISUN MOTORS —McKinney, TX
- Email
- Office
- Microsoft Office
- High school diploma or GED
Technical Support II
INDUSTRIAL NETWORKING SOLUTIONS —Richardson, TX
- $70,000 - $80,000 a year
- Weekends as needed
- Computer Science
- Pass drug screening
- Mid-level
Quick Apply
Desktop Support Technician
Ovation Workplace Services Inc —Frisco, TX
- $22 - $23 an hour
- Weekends as needed
- Computer Science
- Office
- Master's degree
Quick Apply
11d
IT Support Specialist
FURNITURE MARKETING GROUP INC —Plano, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Office
9d
Corporate IT Support Engineer
Collectors —Plano, TX
- $30 - $40 an hour
- Email
- Google Workspace
- Computer science
- Computer Science
- Paid holidays
- Health insurance
10d
Executive IT Support Technician
PepsiCo —Plano, TX
- $80,200 - $134,250 a year
- 5 years
- Office
- Travel
- Paid parental leave
- Health insurance
Technical Support Representative
HomePro —Carrollton, TX
- $20 - $23 an hour
- Monday to Friday
- Office
- High school diploma or GED
- Communication skills
- Paid holidays
- Health insurance

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technical support jobs near mckinney, tx

Information Technology Manufacturing Specialist

Manner Polymers -
McKinney, TX

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Job Details

Full-time
$65,000 - $85,000 a year
12 days ago

Benefits

Health savings account
Disability insurance
401(k) 3% Match
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance

Qualifications

Vendor relationship building

Full Job Description

POSITION SUMMARY

The IT Manufacturing Specialist is responsible for supporting and maintaining operational technology (OT) focused systems in the manufacturing environment to ensure reliable plant-floor operations, accurate production data collection, and stable manufacturing system performance. This role provides day-to-day troubleshooting and support for MES, SCADA, production hardware, and related IT/OT infrastructure with an immediate focus on stabilizing the batch execution system. The position works closely with production, maintenance, vendors, and IT teams to support uninterrupted manufacturing operations and continuous improvement initiatives. This position reports to the IT Manager.Relocation assistance is not available for this position. Candidates must be able to commute to our McKinney, TX location.

RESPONSIBILITIES

Provide first-line support and troubleshooting for IT/OT systems including MES, SCADA, production hardware, and plant floor devices across manufacturing facilities.
Own the stability and performance of the batch execution system, including vendor coordination, preventative maintenance, and system documentation.
Ensure accurate production data collection by monitoring batch records, reporting systems, and IT/OT data pipelines.
Partner with production operators, supervisors, maintenance, and IT teams to identify system issues, close operational gaps, and improve plant floor efficiency.
Manage OT vendor relationships including service requests, escalations, patches, and repairs.
Support the evaluation, implementation, and deployment of future MES and IT/OT system initiatives.
Develop and maintain documentation including system configurations, troubleshooting procedures, and operator training materials.
Perform other duties as assigned.

EXPECTATIONS

Foster a Positive Work Environment: Promote a culture of respect and employee engagement.
Professionalism: Demonstrate high integrity, discretion, and confidentiality when handling sensitive employee information and workplace matters.
Communication: Foster clear, respectful, and proactive communication with employees, management, and external partners to build positive relationships.
Teamwork: Utilize team concepts to collaborate with operations, supply chain, and leadership teams to streamline production and drive operational success.

JOB REQUIREMENTS

1 to 4 years of experience in a manufacturing, IT/OT, or industrial environment preferred.
Hands-on exposure to MES, SCADA, batch management systems, or related technologies such as Ignition or industrial networking preferred.
Basic familiarity with scripting (in any language), SQL, or automation tools is a plus; a willingness to develop these skills is expected.
Demonstrated ability to learn and apply new technical systems quickly, particularly in a manufacturing or industrial environment preferred.
Strong troubleshooting, organizational, and communication skills with the ability to manage multiple priorities in a fast-paced environment.
Demonstrates professionalism and a strong sense of ownership over their work.
Travel up to 10% to our Mount Vernon, IL manufacturing site.

PHYSICAL DEMANDS

Able to maintain attention and concentration for extended periods while troubleshooting systems and supporting operations.
This role operates in a manufacturing facility without climate control, meaning exposure to varying temperatures based on seasonal conditions.
Requires regular time on the production floor working alongside operators and manufacturing equipment.
Able to withstand moderate physical activity including standing, walking, bending, reaching, and working on the production floor.
Capable of lifting and carrying up to 50 lbs.

Job Category: Engineering IT Operations Technical

Job Type: Full Time

Job Location: McKinney

Pay: $65,000.00 - $85,000.00 per year

Benefits:

401(k)
401(k) 3% Match
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in mckinney, tx

Information Technology Manufacturing Specialist

Field Support Technician

IT Field Service Help Desk Technician

Service Desk Analyst

Monitoring Engineer / Production / Technical Support

Technical Product Support - EdTech

Technical Support Specialist

Support Analyst - Tier 1

Technical Support Representative : ESP Customer Support

Technical Support Analyst

Technical Support Associate (US)

Technical Support Representative II :SmartPay

Desktop Support Technician

Mobile Technical Support

Technical Support II

Desktop Support Technician

IT Support Specialist

Corporate IT Support Engineer

Executive IT Support Technician

Technical Support Representative

I want to receive the latest job alert for technical support in mckinney, tx

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