Customer Advocate I
Health Care Service Corporation —Richardson, TX
- $17.75 - $28.39 an hour
- Full-time
- Anatomy knowledge
- Research
- High school diploma or GED
- Paid holidays
- Health insurance
1d
Account Specialist
SmithRx —Plano, TX
- Remote
- Microsoft Excel
- Mid-level
- 2 years
- Commuter assistance
- Paid parental leave
Quick Apply
Customer Success Specialist
ALTO USA LLC —Plano, TX
- $60,000 - $65,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Driver's License
- Mileage reimbursement
- Disability insurance
Quick Apply
Receptionist
Alma Animal Hospital —Allen, TX
- $16 - $18 an hour
- Weekends as needed
- Surgery
- Urgent Care
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative (Plano 6-month Contract)
Collective Health —Plano, TX
- $21.78 an hour
- Contract
- Hybrid work
- Spanish
- English
- Office
- Health insurance
Quick Apply
11d
Customer Excellence Advocate
Shipp Distribution LLC —Plano, TX
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Paid holidays
- Health insurance
Quick Apply
9d
Brand Ambassador
Sandpiper Productions —McKinney, TX
- $62,400 - $72,800 a year
- Weekends as needed
- Bar
- 21 years or older
- Reliable transportation
- Flexible schedule
Quick Apply
Patient Access Advocate, PRN
Intuitive Health —Frisco, TX
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Facility & Patient Advocate
Eye Care Vision and Associates —Allen, TX
- $16 - $24 an hour
- Full-time
- Background check
- HIPAA
- Mid-level
- 401(k)
- Paid time off
Quick Apply
11d
Customer Success Manager (Money)
Intuit —Frisco, TX
- $126,000 - $191,000 a year
- Mid-level
- 3 years
- Presentation skills
Receptionist
Animal Medical Center of Plano —Plano, TX
- $16 - $20 an hour
- Weekends as needed
- Organizational skills
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
9d
Cafe Associate
Sam's Club —McKinney, TX
- $17 - $25 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Receptionist
Livewell Animal Hospital of Plano —Plano, TX
- $17 - $20 an hour
- Weekends as needed
- Organizational skills
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
11d
Produce Associate
Sam's Club —McKinney, TX
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Receptionist
Total Care Animal Hospital —Prosper, TX
- $16 - $18 an hour
- Weekends as needed
- Surgery
- Organizational skills
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
3d
Vehicle Parts/Labor Claims Customer Advocate
Toyota —Frisco, TX
- Call employer
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Paid holidays
7d
Patient Access Advocate, Full-time Varying shift
Intuitive Health —Frisco, TX
- Weekends as needed
- Computer literacy
- Urgent Care
- HIPAA
9d
Baker and Packager Associate
Sam's Club —McKinney, TX
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Customer Onboarding Manager
Tipalti —Plano, TX
- $88,000 - $121,000 a year
- Email
- Mid-level
- Office
- Bachelor's degree
- AD&D insurance
- Disability insurance
Quick Apply
Transportation Security Officer
US Transportation Security Administration —McKinney, TX
- $50,123 - $61,797 a year
- Overtime
- Background check
- 18 years or older
- Ability to walk for extended periods
- Travel reimbursement
- Paid holidays

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Customer Advocate I

Health Care Service Corporation -
Richardson, TX

Apply Now

Job Details

Full-time
$17.75 - $28.39 an hour
1 day ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

Phone communication
High school diploma or GED

Full Job Description

Becoming a Customer Advocate with HCSC is a great opportunity to positively impact the members and physicians we serve. Your voice will be the one they turn to for support and you’ll learn what it means to be trusted and respected. You’ll be stationed at one of our on-site call centers where your talents can be best utilized and appreciated.

This is a chance to put your people skills to good use. Customer Advocates do more than answer questions, they help members feel safe and taken care of, and they help physicians feel confident. You can also be part of our volunteer program and make a real impact on the communities we serve. Joining us also means you earn our Total Rewards benefits while experiencing plenty of ways to grow at a company that’s innovating and improving the health care industry.

Customer Advocate
Richardson, TX
Regular
$17.75 - $28.39

Success Profile

We’re looking for passionate Customer Advocates with the following traits:

Collaborative
Patient
Communicator
Good listener
Problem-solver
Detail-oriented

Total Rewards

We offer a comprehensive Total Rewards package to keep your life moving in the right direction.

Medical, Dental and Vision

Variety of health plans to meet every employee’s needs.
Work-Life Flexibility

Nine corporate holidays, paid sick and wellness days, and accrued PTO.
Retirement Plans

Secure your future with plans that include employer match and pension.
Wellness

Optimize your physical and mental well-being.
Career Growth
and Development

We are committed to investing in our people.

Customer Advocate I

Richardson, TX Full time 07/29/2026 R0054735 Compensation: $17.75 - $28.39

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Under supervision, this position is responsible for working on the phone all day in a call center to assist members and physicians by responding to telephone and written inquiries in a prompt, accurate and objective manner. Duties include: conducting research; spends approximately 85% of the scheduled time on the phone according to business need.

THE START DATE FOR THIS ROLE IS 9/21/2026. THE STARTING PAY RATE FOR THIS ROLE IS $18.50/HR NON-NEGOTIABLE. THIS POSITION REQUIRES 6-8 WEEKS OF ON-SITE TRAINING IN OUR RICHARDSON,TX OFFICE AND WILL BE FULL TIME REMOTE FOLLOWING TRAINING.

JOB REQUIREMENTS:

High school diploma OR GED.
6 months customer service experience OR 6 months experience in an office environment.
Data entry and/or typing experience.
Interpersonal, verbal and written communication skills.
Analytical and organizational skills and independent decision making skills.
Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks.

PREFERRED JOB REQUIREMENTS:

9 months customer service experience.
Experience working with various lines of business, i.e. CDHP, Medicare, Wellness, and Disease Management.
Knowledge of medical terminology and anatomy.
Proven ability to learn quickly and adapt to change.
Referral preference given to applicants able to take and meet testing criteria.

Compensation: $17.75 - $28.39

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

To learn more about available benefits, please visit https://careers.hcsc.com/totalrewards( opens in new window)

Culture

Life at HCSC

Support the organization’s strategic goals, fostering an environment that encourages growth, innovation, and individual development

Company commitment to employee well-being

Career advancement opportunities, work-life balance initiatives diversity and inclusion efforts, perks such as professional development opportunities, and corporate social responsibility via Blue Corps and Blue Door

Create a sense of purpose and fulfillment

Supportive work environment; collaborative team dynamics

Apply Now

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