Top 63 Customer care coordinator Jobs in Mckinney Tx

Associate Patient Care Coordinator
Optum —McKinney, TX
- $16.15 - $28.80 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
Client Care Coordinator (Front Desk) – Pediatric Functional Neurology Clinic
Arise Functional Health —Frisco, TX
- $19 - $24 an hour
- Part-time
- Clinic
- Neurology
- Pediatrics
Quick Apply
10d
Patient Care Coordinator
TSO Allen —Allen, TX
- Computer literacy
- High school diploma or GED
- Organizational skills
Quick Apply
Medical Office Admin Coordinator
Craig Ranch Chiropractic —McKinney, TX
- $19 - $21 an hour
- Full-time
- Writing skills
- HIPAA
- High school diploma or GED
- Retirement plan
Quick Apply
1d
Acute Clearance Specialist - Intake Coordinator - Remote
Soleo Health Inc —Frisco, TX
- $23 - $27 an hour
- Urgently hiring
- Remote
- Microsoft Word
- HIPAA
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
Patient Care Coordinator
Sonrava Health —McKinney, TX
- $18 - $20 an hour
- Temporary
- Dental office
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Care Coordinator - Mental Health
Next STEPS Worldwide —McKinney, TX
- From $18 an hour
- Full-time
- Master of Social Work
- Medical office experience
- Clinic
- Health insurance
- Dental insurance
Quick Apply
Patient Access Coordinator
Hanger, Inc. —Plano, TX
- $19 - $21 an hour
- Computer literacy
- Administrative experience
- High school diploma or GED
Quick Apply
Account Specialist
SmithRx —Plano, TX
- Remote
- Microsoft Excel
- Mid-level
- 2 years
- Commuter assistance
- Paid parental leave
Quick Apply
Medical Services Coordinator
LifeStance Health —Plano, TX
- From $21.75 an hour
- Full-time
- Psychiatry
- HIPAA
- Mid-level
- Paid parental leave
- AD&D insurance
Quick Apply
8d
Front Desk Receptionist
Orthodontic Office - Frisco —Frisco, TX
- $15 - $16 an hour
- Part-time
- Dental office
- Organizational skills
- In-person
Quick Apply
Treatment Coordinator - Bietsch Orthodontics
Rock Dental Texas PLLC —Prosper, TX
- Full-time
- Dental office
- Sales
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
Front Desk Coordinator
Platinum Dermatology Partners LLC —Plano, TX
- Full-time
- Basic math
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Treatment Plan Coordinator
U.S. Oral Surgery Management —Frisco, TX
- $20 - $24 an hour
- Dental office
- Surgery
- Mid-level
Scheduling Coordinator
Grin Pediatric Dentistry - Plano —Plano, TX
- $19 - $23 an hour
- Seasonal
- Dental office
- Experience working with children
- Presentation skills
- Health insurance
- Dental insurance
FT Front Desk Coordinator
IVX Health —Plano, TX
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Continuing education credits
- Health savings account
Quick Apply
Patient Onboarding Coordinator
MIND BODY OPTIMIZATION INC —Plano, TX
- $41,600 a year
- Full-time
- Background check
- Current TB test
- Pass drug screening
Quick Apply
11d
Front Desk Float
Platinum Dermatology Partners LLC —McKinney, TX
- Full-time
- Basic math
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
9d
Consumer Care Coordinator
Rug Doctor, LLC —Plano, TX
- Full-time
- Writing skills
- Mid-level
- Supervising experience
Referral Coordinator (CPhT)
CSI Pharmacy —Plano, TX
- $26 - $28 an hour
- Full-time
- Pass drug screening
- Mid-level
- Office
Quick Apply

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customer care coordinator jobs near mckinney tx

Associate Patient Care Coordinator

Optum -
McKinney, TX

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Job Details

Full-time
$16.15 - $28.80 an hour

Benefits

AD&D insurance
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Employee discount
Referral program
Pet insurance

Qualifications

Microsoft Outlook
Electronic health records (EHR) management
High school diploma or GED

Full Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together

The Associate Patient Care Coordinator is responsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance verification, collection of applicable co-insurance and/or co-payments and scheduling of diagnostic and follow-up appointments and answering phones.

Hours: Monday through Friday 8am-5pm or 7am-4pm

Location: 8080 State Highway 121 McKinney TX

Primary Responsibilities:

Responsible for daily scheduling of all physician orders, new referrals, and schedules with appropriate field clinicians
Reports new or pertinent patient information to field clinicians
Schedules per physician order all visits/tasks specific to each patient from the beginning to conclusion of directed patient care: supervisory visits, re-certification visits, discharge visits, transfers, and post-hospital visits and ensures accuracy
Updates clinicians frequently remain in compliance with current physician orders
Communicates all new physician orders and new referrals with contract therapy staff
Assists CTMs with contacting field clinicians or relaying information in reference to patient care updates
Frequently communicate with management regarding unassigned patient visits to ensure all patients receive care within the timeframe required per physician orders
Responsible for checking email, HALO's, team messaging system and voicemail to respond to time-sensitive messages from customers, leadership, lower-level management
Responsible for adhering to the company policies to include time reporting policy, attendance policy, code of conduct, etc
Cross-trained for all job tasks in Medical Records to include uploading documentation in EMR, Start of Care (SOC) audits, reviews contract invoices and Print Que process
Prepares clinicians schedules and assign clinicians to patients based on the frequency and expected duration of prescribed treatments and therapies per physician order
Demonstrates exceptional customer service to all patients, clinicians, and family members
Reviews missed visits daily submitted by field clinicians to ensure visits are re-scheduled accordingly, reviews schedule deviation report for accuracy
Updates patient information into the EMR when changes occur
Runs active census bi-weekly- schedules discharges with field clinicians and appropriate tasks to ensure active census is accurate and up to date
Responsible for processing discharges/ensuring proper Notice of Medical Non-Coverage (NOMNC) in place before discharge is processed- updating patients schedule to reflect discharge date and notifying medical records to archive patient's active chart
Responsible for scheduling per physician order and ensuring the Re-Authorization Department has updated order in order to obtain authorization
Ensures therapy evaluations are reviewed and faxed to the physician office daily to support coordination of care between the physician office and home health agency
Participates with on-call rotation for home health approximately one week per month to include shared holiday coverage
Perform general clerical duties in support of patient services. These include, but are not limited to, answering phones, copying, faxing, and reviewing incoming referral information for accuracy
Performs other job duties as assigned by the manager

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED
1+ years of medical office experience
1+ years of electronic medical record experience
Beginner level of proficiency with MS Office (Word, Excel, Outlook, etc.)

Preferred Qualifications:

Experience with data analysis software
Bilingual in Spanish/English

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #RED

Apply Now

Refine Your Search

customer care coordinator jobs in mckinney tx

Associate Patient Care Coordinator

Client Care Coordinator (Front Desk) – Pediatric Functional Neurology Clinic

Patient Care Coordinator

Medical Office Admin Coordinator

Acute Clearance Specialist - Intake Coordinator - Remote

Patient Care Coordinator

Care Coordinator - Mental Health

Patient Access Coordinator

Account Specialist

Medical Services Coordinator

Front Desk Receptionist

Treatment Coordinator - Bietsch Orthodontics

Front Desk Coordinator

Treatment Plan Coordinator

Scheduling Coordinator

FT Front Desk Coordinator

Patient Onboarding Coordinator

Front Desk Float

Consumer Care Coordinator

Referral Coordinator (CPhT)

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