Top 604 Service delivery director Jobs in Mckinney Tx

Service Delivery Manager
Computacenter —Plano, TX
- $135,000 - $165,000 a year
- 5 years
- Bachelor's degree
- Travel
Director of Facilities Operations
Highland Springs by Erickson Senior Living —Dallas, TX
- From $125,000 a year
- 5 years
- Driver's License
- Mentoring
- Health insurance
- Dental insurance
Director of Surgical Services
Saint Raphael Health-Dallas —Dallas, TX
- From $110,000 a year
- Weekends as needed
- CPR Certification
- Nursing
- Surgery
- Health savings account
- Health insurance
Quick Apply
Clinical Pharmacist
KabaFusion —Carrollton, TX
- Full-time
- Microsoft Outlook
- Management
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Wellness Director
The Healthcare Resort of Plano —Plano, TX
- From $55,000 a year
- Full-time
- Anatomy knowledge
- HIPAA
- Acute care experience
- Health insurance
- Dental insurance
Quick Apply
2d
FT Legal Program Director
Mosaic Family Services —Dallas, TX
- $90,000 - $95,000 a year
- Full-time
- Hybrid work
- Background check
- Doctoral degree
- Writing skills
- AD&D insurance
- Paid holidays
Quick Apply
Certified Pharmacy Packing Technician
Trinity Apothecary —Carrollton, TX
- From $18 an hour
- Full-time
- US work authorization
- Cleaning
- Typing
- Health insurance
- Dental insurance
Quick Apply
8d
Business Architect / Frisco / Onsite
Motion Recruitment —Frisco, TX
- Full-time
- 5 years
- Office
- Presentation skills
12d
Field Supervisor - BU Denton
Barricades Unlimited —Krugerville, TX
- Extended hours
- Writing skills
- Mid-level
- High school diploma or GED
Quick Apply
1d
RN/LVN Homecare
MGA Homecare —Frisco, TX
- Mid-level
- Home Health
- Reliable transportation
Quick Apply
Christian Preschool Teacher
Crosspoint Church —McKinney, TX
- From $16 an hour
- Part-time
- Background check
- Classroom
- 18 years or older
- Employee discount
- Professional development assistance
Quick Apply
Emergency Services Nursing Director
Clinical Management Consultants —Frisco, TX
- $159,700 - $210,520 a year
- Full-time
- Mentoring
- ER
- Acute care experience
- Dental insurance
- Vision insurance
Food Service Manager
Kiddie Academy of Trinity Falls —McKinney, TX
- $17 - $18 an hour
- Full-time
- Classroom
- Mid-level
- Driver's License
Quick Apply
9d
Physical Therapist Assistant (PTA) SNF - Richardson
Pivot Rehabilitation Services —Richardson, TX
- From $33 an hour
- Part-time
- Skilled nursing facility
- Physical & Rehabilitation Medicine
- Communication skills
- Continuing education credits
- Health insurance
Quick Apply
Assistant Director of Nursing (ADON) RN
CARRARA —Plano, TX
- Full-time
- RN License
- English
- Mid-level
- Continuing education credits
- Health insurance
Quick Apply
Maternal Health Nurse - Full Time - Onsite Plano, TX
Human Coalition —Plano, TX
- Full-time
- CPR Certification
- Nursing
- RN License
Quick Apply
7d
Director of Quality-Medicaid
TRC Talent Solutions —Dallas, TX
- $120,000 - $150,000 a year
- Full-time
- 7 years
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
9d
Clinical Dietitian
Medical City McKinney —McKinney, TX
- Full-time
- Surgery
- Neurology
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
National Sales Executive-Critical Power
Concentric LLC —Carrollton, TX
- Full-time
- Hybrid work
- Up to 50% travel
- Bachelor of Science
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Director of LTL Operations
Dynamix SearchForce, Inc —Dallas, TX
- Full-time
- Management
- Sales
- 5 years
- Relocation assistance
Quick Apply

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service delivery director jobs near mckinney tx

Service Delivery Manager

Computacenter -
Plano, TX

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Job Details

$135,000 - $165,000 a year

Qualifications

Data Center Operations
Customer communication
Data center experience
Customer relationship building
Project management experience in technology
Process optimization
Process design
Managing IT teams
Incident Escalation
IT infrastructure
Client management
Productivity software
Process improvement planning
Business operations
Lean management
Managing business operations budgets
Escalation handling
Project stakeholder communication
Stakeholder relationship building
Organizational budget management
Stakeholder management

Full Job Description

About the role
As a Service Delivery Manager, you will ensure the seamless delivery of various service streams to both internal business partners as well as external customers. The Service Delivery Manager will be responsible for analyzing, improving, and developing process & procedures to enable highly reliable and efficient operations and quality of service.

This role requires 85% travel.

Annual salary range: $135K - $165K USD

What you’ll be doing

Managing customer escalations and providing executive-level reporting to ensure customers are kept informed during major incidents and outages.
Maintaining high performance levels for service-related processes and implementing improvement activities wherever necessary.
Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews.
Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery.
Taking accountability for service delivery performance, meeting customer expectations, and driving future demand.
Collaborating across multiple teams to drive efficiencies both up and down stream within the lifecycle of a project.
Providing and presenting accurate and regular reports on performance of the service delivery.

What you have

Proven track record of effectively managing budgets
Demonstrated expertise in managing operations and technical resources
Extensive experience in delivering high-quality services within a datacenter environment
Strong background in process engineering
Successfully led and managed large teams, ensuring seamless shift coverage
In-depth understanding and practical application of Lean principles
Exceptional client-facing and stakeholder management skills, with a proven track record of building relationships at senior levels (e.g., CIO, CTO, Director).
Demonstrated experience handling high-pressure situations, including escalations, critical incidents, and managing customer expectations under challenging circumstances.
Bachelor’s degree or equivalent job experience.
5 years of experience working within a project management practice.
Operational ability in a diverse, large-scale environment.
Knowledge of escalation procedures, incident management, and other disciplines related to service delivery.
Experience with Microsoft Office Suite
Legal authorization to work in the United States.

Bonus points

Experience with Smartsheets.
Experience with ServiceNow.
Project management or IT certification

What you can expect

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us

Apply Now

Refine Your Search

service delivery director jobs in mckinney tx

Service Delivery Manager

Director of Facilities Operations

Director of Surgical Services

Clinical Pharmacist

Wellness Director

FT Legal Program Director

Certified Pharmacy Packing Technician

Business Architect / Frisco / Onsite

Field Supervisor - BU Denton

RN/LVN Homecare

Christian Preschool Teacher

Emergency Services Nursing Director

Food Service Manager

Physical Therapist Assistant (PTA) SNF - Richardson

Assistant Director of Nursing (ADON) RN

Maternal Health Nurse - Full Time - Onsite Plano, TX

Director of Quality-Medicaid

Clinical Dietitian

National Sales Executive-Critical Power

Director of LTL Operations

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