Top 224 Desktop support technician Jobs in Mclean Va

Desktop Support Specialist (Temporary Position)
Sanametrix —Washington, DC
- $23 - $27 an hour
- Temporary
- Background check
- Bachelor of Science
- Mid-level
Quick Apply
10d
Desktop Technician
ActioNet —Rosslyn, VA
- Up to $118,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
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Desktop Support
ActioNet —Rosslyn, VA
- Up to $47 an hour
- Full-time
- Computer science
- Computer Science
- 5 years
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Desktop Support Technician
Howard University —Washington, DC
- $72,727 - $80,000 a year
- Full-time
- Computer Science
- Word processing
- Mid-level
- 403(b) matching
- Commuter assistance
13d
Tier 2 Desktop Support Technician
General Dynamics Information Technology —Washington, DC
- $32.30 - $43.70 an hour
- 5 years
- Office
- Continuous improvement
- 401(k) matching
Desktop Support Technician
Barrister Global Services Network —Washington, DC
- $25 - $30 an hour
- Contract
- Customer service
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
12d
Desktop Support Technician I
Empower AI Inc. —Washington, DC
- $22.22 - $33.34 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Up to 50% travel
- Writing skills
Part-Time Help Desk Technician
Koniag Government Services —Arlington, VA
- $28 - $32 an hour
- Part-time
- Mid-level
- Commercial
Service Desk Technician III
Ntiva —McLean, VA
- $75,000 - $85,000 a year
- Monday to Friday
- Remote
- Google Workspace
- Azure
- Computer Science
- Health savings account
- AD&D insurance
Quick Apply
10d
IT Help Desk I
Lender Service Provider LLC —Fairfax, VA
- $45,000 - $65,000 a year
- Weekends as needed
- Mid-level
- Office
- US work authorization
- Health savings account
- Health insurance
Quick Apply
6d
IT Support Technician I
Grossberg Company LLP —Bethesda, MD
- $50,000 - $75,000 a year
- Online Application
- Office
- Windows
- High school diploma or GED
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Senior VIP Desktop Support Technician
KBR —Arlington, VA
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- AD&D insurance
- Health insurance
Systems Administrator - NMCI Desktop Support
HII —Springfield, VA
- $68,458 - $144,732 a year
- Email
- Mid-level
- Windows
- 3 years
IT Support Technician
Wiley Rein LLP —Washington, DC
- $62,000 - $68,000 a year
- Overtime
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- Health savings account
IT Support Technician
KBR —Chantilly, VA
- $123,800 - $151,300 a year
- Full-time
- 5 years
- Office
- Windows
- AD&D insurance
- Disability insurance
Systems Administrator (Tier 2 Desktop Support)
WILLIAM C BROWN INC (WCBinc) —Springfield, VA
- Full-time
- Mid-level
- Office
- Scripting
Quick Apply
Desktop Support Technician
Empower AI Inc. —Washington, DC
- $24.45 - $36.67 an hour
- Full-time
- Mid-level
- Office
- 3 years
7d
Helpdesk Technician 3
M3 Technology Consultants —Fairfax, VA
- $70,000 - $90,000 a year
- Full-time
- AutoCAD
- Mid-level
- Office
- Paid training
- Dental insurance
10d
Help Desk Technician - Tier 2 (MSP)
Solvere One/HouseCall —Dulles, VA
- $60,000 - $75,000 a year
- Full-time
- Google Workspace
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician – Mid-Level & Senior-Level (2 Openings)
ActioNet —Vienna, VA
- Up to $112,000 a year
- Full-time
- Research
- Mid-level
- 3 years
Quick Apply
6d

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desktop support technician jobs near mclean va

Desktop Support Specialist (Temporary Position)

Sanametrix -
Washington, DC

Quick Apply

Job Details

Temporary
$23 - $27 an hour
10 days ago

Qualifications

Computer operation
Serving clients
In-person customer service
Bachelor's degree
Internal employee customer service
Computer hardware
Customer support ticket management
Network support
Desktop administration
Ticketing system technical support

Full Job Description

**** US Citizenship is required****

Job Summary

Sanametrix is a minority-owned small business headquartered in Arlington, Virginia. We specialize in providing focused research and analysis, technology, and program support solutions to federal agencies.

Sanametrix is currently identifying qualified candidates for a temporary on-site Desktop Support Specialist position located in Washington, DC. The position is expected to last six-months, but may have the option to extend.

This is a full-time position with a work schedule of 8:00 AM EST to 5:00 PM EST, Monday through Friday.

Responsibilities:

Provide Tier 1 and Tier 2 end-user support.
Deploy, configure, troubleshoot, and replace laptops, peripherals, and software.
Support Windows 11, Microsoft 365, Active Directory, VPN, and ServiceNow.
Perform device imaging, data migration, refresh, and onboarding support.

· Maintain a professional attitude and appearance, while consistently providing excellent customer service. Examples of these qualities are a good work ethic, assisting team members when needed, and being a positive contributor to the workplace environment.

· Consistent, dependable customer service to clients and colleagues in person, on the phone, in written communications, and on video communications.

· Able to work well under pressure and to meet deadlines with calm and poise.

· Relocate IT equipment including desktop computers, monitors, portable data storage devices, and other general peripherals.

· Configure IT devices for secure operation, including installation of security software, software updates, and other configurations as required.

· Connect and configure IT devices to use computer networks.

· Support desktop maintenance, including inventory and software distribution, and security maintenance, including virus updates and patch management.

· Develop end-user documentation and instructions.

· Contribute knowledge and updated information to maintain the Desktop Support SOPs and Training manuals for support.

· Use an IT ticket system, is responsible for receiving and tracking trouble tickets and requests, assigns them to a technical specialist (could be themselves or someone else) for action and ensures that their tickets are resolved, and closed out with the customer and in the system.

· Stay in regular communication throughout the day with other tiers of support and Management staff.

· Participates in troubleshooting of issues with the drive towards root cause identification.

Required Skills, Qualifications, Certifications:

· Must be able to obtain and maintain a 6C Public Trust security clearance.

· Bachelor’s degree in a technical discipline with three (3) or more years of technical support experience or five (5) or more years technical support experience without a degree. Technical support is defined as experience with current desktop and laptop computers and various operating systems to include one or more of the following: Windows 11, Mac OS 15, and Microsoft Office suite.

Experience using ticketing system (preferably ServiceNOW)
Strong customer service and equipment support skills
Strong written and oral communications

Desired Skills, Qualifications, Certifications:

· Dell Certified Technician

· Help Desk Institute (HDI)

· CompTIA A+

· CompTIA Network+

· CompTIA Security++

· BA/BS in a technical discipline

· MCSA: Windows 11

· MCSE: Desktop Infrastructure

· MCDST: Microsoft Certified Desktop Support Technician

· ITIL Certification

Pay: $23.00 - $27.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

desktop support technician jobs in mclean va

Desktop Support Specialist (Temporary Position)

Desktop Technician

Desktop Support

Desktop Support Technician

Tier 2 Desktop Support Technician

Desktop Support Technician

Desktop Support Technician I

Part-Time Help Desk Technician

Service Desk Technician III

IT Help Desk I

IT Support Technician I

Senior VIP Desktop Support Technician

Systems Administrator - NMCI Desktop Support

IT Support Technician

IT Support Technician

Systems Administrator (Tier 2 Desktop Support)

Desktop Support Technician

Helpdesk Technician 3

Help Desk Technician - Tier 2 (MSP)

Help Desk Technician – Mid-Level & Senior-Level (2 Openings)

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