Top 253 Network support specialist Jobs in Mclean Va

Help Desk Specialist
Ardent Eagle Solutions —Washington, DC
- $26 - $33 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
- Paid time off
- Work from home
IT Specialist
Hive Group LLC —McLean, VA
- $70,000 - $85,000 a year
- Email
- Google Workspace
- Computer Science
- Office
- Paid holidays
- Disability insurance
Quick Apply
Sr. Network Engineer III (6370)
MetroStar —Washington, DC
- $230,000 - $342,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- US work authorization
- Paid training
- Paid holidays
Quick Apply
Sr. Telecommunications Design Engineer (RCDD)
GuROO —Washington, DC
- From $200,000 a year
- Full-time
- Computer Science
- System design
- 11+ years
- Health insurance
- Dental insurance
Quick Apply
10d
Sr. Network Engineer (Unified Communications) - Legacy Migration (Cisco) | Active TS, CCIE preferred
KORE1 Technologies —Washington, DC
- $230,000 - $342,000 a year
- Urgently hiring
- Bachelor's degree
- Continuous improvement
- Agile
- Travel reimbursement
- Paid training
Quick Apply
Systems Specialist - Active TS/SCI w/Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $97,750 - $132,250 a year
- Holidays
- 5 years
- Travel
- Mentoring
- 401(k) matching
Systems Specialist - Active TS/SCI w/Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $97,750 - $132,250 a year
- Monday to Friday
- 5 years
- Travel
- Mentoring
- 401(k) matching
Systems Specialist - Active TS/SCI w/Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $97,750 - $132,250 a year
- Holidays
- 5 years
- Travel
- Mentoring
- 401(k) matching
Customer Service Support Specialist - TS/SCI with Polygraph
General Dynamics Information Technology —Chantilly, VA
- $107,744 - $143,750 a year
- Computer Science
- 5 years
- Windows
- Paid holidays
- 401(k) matching
Help Desk Tech - MIDS - TS/SCI w/Polygraph
General Dynamics Information Technology —Annapolis Junction, MD
- $33.52 - $45.34 an hour
- Mid-level
- 4 years
- No travel
- Paid holidays
- 401(k) matching
7d
Unified Communications Specialist - TS/SCI w/Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $107,744 - $143,750 a year
- Bachelor of Science
- 8 years
- Travel
- 401(k) matching
Information Technology Support Specialist - TS/SCI w/Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $34 - $46 an hour
- Monday to Friday
- 5 years
- Office
- Travel
- Paid time off
- 401(k) matching
5d
Systems Specialist - Active TS/SCI w/Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $97,750 - $132,250 a year
- Holidays
- 5 years
- Travel
- Mentoring
- 401(k) matching
Information Technology Support Specialist - TS/SCI w/Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $34 - $46 an hour
- Monday to Friday
- 5 years
- Office
- Travel
- Paid time off
- 401(k) matching
4d
Information Technology Support Specialist - TS/SCI w/Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $34 - $46 an hour
- Monday to Friday
- 5 years
- Office
- Travel
- Paid time off
- 401(k) matching
5d
Information Technology Support Specialist - TS/SCI w/Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $34 - $46 an hour
- Monday to Friday
- 5 years
- Office
- Travel
- Paid time off
- 401(k) matching
5d
Communications Specialist Senior - TS/SCI w/Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $107,744 - $143,750 a year
- Bachelor of Science
- 8 years
- Travel
- 401(k) matching
Help Desk Specialist
NuAxis Innovations —Falls Church, VA
- Online Application
- Hybrid work
- Mid-level
- Windows
- Associate's degree
Helpdesk Specialist
ProcureTeq —Arlington, VA
- Inventory management
- Office
- Experience equivalent to degree accepted
Systems Specialist
The City of Falls Church Virginia —Falls Church, VA
- $70,000 - $80,000 a year
- Full-time
- Writing skills
- Research
- Mid-level
- Free parking
- Paid holidays
Quick Apply
10d

I want to receive the latest job alert for network support specialist in mclean va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

network support specialist jobs near mclean va

Senior Network Engineer jobs in Washington, DC

Helpdesk Specialist jobs in Washington, DC

Customer Service Representative jobs in Chantilly, VA

Telecommunications Engineer jobs in Washington, DC

Helpdesk Technician jobs in Annapolis Junction, MD

Senior Network Engineer jobs in Needham, Ma

Network Engineer jobs in Hawaii

Senior Network Engineer jobs in Fort Worth, Tx

Senior Network Engineer jobs in Englewood, Co

Senior Network Engineer jobs in Manila, Co

Prior Authorization Specialist jobs in Denver, Co

Systems Integration Specialist jobs in Saint Paul, Mn

Systems Integration Specialist jobs in Anaheim, Ca

Systems Integration Specialist jobs in Woburn, Ma

Student Support Specialist jobs in Minnesota

Systems Integration Specialist jobs in Atlanta, Ga

Systems Analyst jobs in Minneapolis, Mn

Systems Integration Specialist jobs in Arizona

Child Development Specialist jobs in Sacramento, Ca

Systems Integration Specialist jobs in Mississippi

Help Desk Specialist

Ardent Eagle Solutions -
Washington, DC

Apply Now

Job Details

Full-time
$26 - $33 an hour

Benefits

Paid time off
Work from home
401(k) matching

Qualifications

Incident management software
Windows
Computer hardware
Desktop (troubleshooting support)
macOS
Desktop administration
Ticketing system technical support

Full Job Description

Overview:

The Help Desk Specialist will act as the first point of contact for technical assistance, ensuring timely resolution of user issues while maintaining a strong focus on customer service, operational continuity, and adherence to federal IT standards.

This position requires a proactive, solutions-oriented professional who can effectively troubleshoot a wide range of hardware, software, and system issues across both PC and Mac environments.

Background:

Ardent Eagle Solutions (AES) is seeking a Help Desk Specialist to support a Department of Commerce (DOC) program. This role serves as a critical front-line resource responsible for delivering high-quality technical support to end users across a dynamic, mission-driven environment.

Responsibilities:

Serve as the primary point of contact for end-user technical support via phone, email, web portals, and in-person interactions
Provide troubleshooting and resolution support for:
- Email systems and account access
- Network directories and user permissions
- Computer operating systems (Windows and macOS)
- Standard desktop applications (e.g., Microsoft Office Suite)
- Applications developed or deployed under the contract
Diagnose and resolve hardware and software issues, including desktops, laptops, and peripheral devices
Support and troubleshoot printer and connectivity issues
Document, track, and manage incidents and service requests using a ticketing system
Escalate complex or unresolved issues to appropriate technical teams, ensuring proper follow-through
Maintain accurate records of issues, resolutions, and user interactions
Provide clear, professional communication and guidance to users with varying levels of technical proficiency
Contribute to knowledge base articles and standard operating procedures as needed

Qualifications:

Approximately 2 years of experience in a help desk, technical support, or related IT support role
Demonstrated ability to troubleshoot hardware and software issues across multiple platforms
Experience supporting both Windows (PC) and macOS environments
Strong customer service skills with the ability to communicate technical information clearly and effectively
Familiarity with ticketing systems and incident management processes
Ability to prioritize tasks and manage multiple support requests in a fast-paced environment
This position may require the ability to obtain and maintain a Public Trust clearance or other government suitability determination

Education:

Associate’s Degree (AA/AS) in Information Technology, Computer Science, or a related field

Equivalent combination of education and relevant experience may be considered in lieu of a degree

Certification(s):

Industry-recognized certifications such as:

CompTIA A+
CompTIA Network+
Microsoft Certified: Modern Desktop Administrator Associate
Apple Certified Support Professional (ACSP)

Compensation:

The compensation range for this position is $26 – $33 per hour. Compensation will be discussed in greater detail with candidates who advance in the interview process, allowing for a comprehensive evaluation of qualifications and alignment with role requirements.

Compensation Disclaimer:
The salary range provided for this position represents a general guideline. Final compensation will be determined at the Company’s discretion based on a variety of factors, including but not limited to relevant experience, skills, education, internal equity, geographic location, and contract requirements. Not all candidates will be eligible for the upper end of the salary range.

Location and Work Hours:

This position supports a hybrid work schedule and requires regular on-site presence in Washington D.C.

Employees will be expected to report on-site several days per week, with the specific schedule determined in coordination with their Supervisor. As such, candidates must reside within a reasonable commuting distance of Washington, D.C. This position is not eligible for full-time remote work or for candidates located outside of the local commuting area.

Standard working hours are based on a 40-hour work week, Monday through Friday. While some flexibility may be available, employees are generally expected to be available during core business hours of 9:00 AM – 3:00 PM ET.

When working remotely, employees must have access to a reliable internet connection and a suitable work environment that supports productivity and compliance with company policies.

This position supports a hybrid work schedule, which means employees are authorized to alternate between on-site and telework days on a schedule agreed upon and approved by their Supervisor. All employees must adhere to the Company’s “Work from Home and Telework” policies and procedures as outlined in the Employee Handbook and must sign the Employee Handbook Acknowledgement prior to being authorized to work remotely.

Benefits and EEO:

At Ardent Eagle Solutions, we offer a comprehensive benefits package for our employees and their families. For employees covered under the Service Contract Act (SCA), we provide a Health & Welfare payment that can be used to purchase health benefits. SCA employees also have the option to enroll in our company-sponsored plans at full cost. All employees may take advantage of additional programs, including:

Matching 401(k) Plan
Continuing Education Assistance
Paid Time Off

This job description is intended to describe the general scope of work and level of work that is needed to perform while on task with Ardent Eagle Solutions. Other duties may be assigned. Selected candidates may undergo a government security investigation and must fulfill eligibility criteria for accessing classified information. US citizenship may be a prerequisite for certain roles.

Ardent Eagle Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to disability or protected veteran status.

Apply Now

Refine Your Search

network support specialist jobs in mclean va

Help Desk Specialist

IT Specialist

Sr. Network Engineer III (6370)

Sr. Telecommunications Design Engineer (RCDD)

Sr. Network Engineer (Unified Communications) - Legacy Migration (Cisco) | Active TS, CCIE preferred

Systems Specialist - Active TS/SCI w/Poly

Systems Specialist - Active TS/SCI w/Poly

Systems Specialist - Active TS/SCI w/Poly

Customer Service Support Specialist - TS/SCI with Polygraph

Help Desk Tech - MIDS - TS/SCI w/Polygraph

Unified Communications Specialist - TS/SCI w/Poly

Information Technology Support Specialist - TS/SCI w/Poly

Systems Specialist - Active TS/SCI w/Poly

Information Technology Support Specialist - TS/SCI w/Poly

Information Technology Support Specialist - TS/SCI w/Poly

Information Technology Support Specialist - TS/SCI w/Poly

Communications Specialist Senior - TS/SCI w/Poly

Help Desk Specialist

Helpdesk Specialist

Systems Specialist

I want to receive the latest job alert for network support specialist in mclean va

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected