Top 85 Pc technician Jobs in Mechanicsburg, Pa

Help Desk Operator (PACMS)
Administrative Office of PA Courts —Mechanicsburg, PA
- $48,128 - $77,540 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
4d
Help Desk Operator (CPCMS)
Administrative Office of PA Courts —Mechanicsburg, PA
- $48,128 - $77,540 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
1d
IT Help Desk Technician
Ollies Bargain Outlet, Inc. —Harrisburg, PA
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Engineer
Crystal Data —Harrisburg, PA
- Mid-level
IS Support Analyst I
Pyrotek —Carlisle, PA
- Full-time
- Office
- Windows
- High school diploma or GED
Quick Apply
14d
IT Specialist
GIRL SCOUTS IN THE HEART OF PA —Camp Hill, PA
- Weekends as needed
- Mid-level
- Driver's License
- Organizational skills
Quick Apply
13d
IT Desktop Support - Harrisburg, PA
Software Technology Inc —Harrisburg, PA
- Entry level
Quick Apply
IT Specialist-IMTO
Cumberland County —Carlisle, PA
- $20 - $24 an hour
- Clean driving record
- Computer Science
- English
- Wellness program
- Health savings account
6d
ACTR Support Specialist
Na Ali'i Consulting & Sales, LLC. —Mechanicsburg, PA
- $49,220 - $74,060 a year
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
Quick Apply
Delivery Analyst, Infrastructure Engineering Solutions - Tier 1 Help Desk
Deloitte —Mechanicsburg, PA
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
11d
Help Desk Analyst
Software Technology Inc —Harrisburg, PA
- Research
- In-person
- Communication skills
Quick Apply
Systems Engineer
Cubic Corporation —Mechanicsburg, PA
- $95,000 - $102,000 a year
- Full-time
- Computer Science
- Military
- Mid-level
5d
Technical Support Specialist (NE)
Syncreon —Middletown, PA
- On call
- Computer Science
- English
- Mid-level
Hired
ATC —Harrisburg, PA
- Contract
- Mid-level
- Office
- Free parking
IT Support Technician - End User Services [SCCM remote, RDP, ARD)]/Harrisburg, PA
Software Technology Inc —Harrisburg, PA
- Office
- 1 year
- Entry level
- Free parking
Quick Apply
Tech-Line Virtual Appliance Technician (Remote), Master Technician
Whirlpool —Harrisburg, PA
- Remote
- Mid-level
- High school diploma or GED
- Organizational skills
- Tuition reimbursement
- Employee discount
12d
Implementation Specialist - Caper (Contractor)
Instacart —Harrisburg, PA
- $40 - $46 an hour
- Contract
- Mid-level
- Continuous improvement
- Travel
Quick Apply
Tier 1 Help Desk - Harrisburg, PA/On-Site
Software Technology Inc —Harrisburg, PA
- Call employer
- Research
- Office
- Windows
Quick Apply
Geek Squad Agent (Retail Store)
Best Buy —Harrisburg, PA
- $15.00 - $18.75 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
7d
Jr. IT Support Technician
webfx.com —Harrisburg, PA
- $47,000 - $50,000 a year
- Multiple hires
- Google Workspace
- Research
- Office
- Profit sharing
- Wellness program
Quick Apply

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pc technician jobs near mechanicsburg, pa

Help Desk Operator (PACMS)

Administrative Office of PA Courts -
Mechanicsburg, PA

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Job Details

Full-time
$48,128 - $77,540 a year
4 days ago

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Parental leave
Employee assistance program
Vision insurance
Retirement plan
Paid sick time

Qualifications

Microsoft Excel
Microsoft Outlook
Word embeddings
High school diploma or GED
Technical Proficiency
Office experience

Full Job Description

AOPC/IT is hiring a Help Desk Operator who will provide front-line technical and functional support for the Pennsylvania Appellate Court Case Management System (PACMS). Through the internal ticketing system, you will document, troubleshoot, and resolve end-user questions and calls, or escalate them to appropriate teams when necessary. The ideal candidate brings strong communication skills and a dedication to fast, accurate problem resolution. Work hours are Monday to Friday, 8:30 am to 4:30 pm, with a one-hour lunch break.

Key Responsibilities

Respond & Prioritize: Serve as the primary contact for Appellate Court staff (Prothonotaries, Filing Offices, and Judicial Chambers) by answering, logging, and responding to PACMS support requests via phone and email.
Assist External Users: Provide guidance, instructions, and support to the legal community and Pro Se litigants on using the UJS Portal’s Electronic Filing system (PACFiling).
Perform Tier-2 Analysis: Conduct system analysis and troubleshooting to resolve complex user-reported issues.
Log Inquiries: Accurately track all incoming calls, technical issues, and resolutions using the internal TICKETS system.
Stay Updated: Monitor functional changes within the PACMS application to ensure accurate, up-to-date guidance for end users.
Test Functionality: Perform system testing on new application features.
Enhance Help Resources: Review and recommend updates for user documentation, including training manuals, user guides, help text, and balloon tips.
Collaborate on System Enhancements: Work with supervisors, trainers, and analysts to recommend improvements based on user feedback.
Analyze Support Trends: Evaluate call data to suggest workflow optimizations and problem resolution.

Minimum Qualifications

High school diploma or equivalent; PLUS
Five years of general office support experience.
An equivalent combination of education, experience, and/or training may be considered.

Requirements

Proficiency with Microsoft Office applications (Word, Excel, and Outlook).
Satisfactory background check is required.

Job Highlights

Excellent benefits program, including comprehensive, low-cost medical, dental, vision, and prescription plans for employees and eligible family members on the first day.
13 paid holidays, 12 paid sick days, and 12+ paid vacation days per year.
Salary increases, employee assistance programs, and retirement plans.
Two telework days per week available after training.
Healthcare flexible spending account.
6 weeks of paid parental leave for eligible employees.

Salary information

Starting Annual Salary Range: $48,128 - $57,932

Maximum Annual Salary: $77,540

Applicants requiring accommodation, for any part of the application and/or interview process, should contact Human Resources at (717) 231-3309 or [email protected].

Apply Now

Refine Your Search

pc technician jobs in mechanicsburg, pa

Help Desk Operator (PACMS)

Help Desk Operator (CPCMS)

IT Help Desk Technician

Desktop Support Engineer

IS Support Analyst I

IT Specialist

IT Desktop Support - Harrisburg, PA

IT Specialist-IMTO

ACTR Support Specialist

Delivery Analyst, Infrastructure Engineering Solutions - Tier 1 Help Desk

Help Desk Analyst

Systems Engineer

Technical Support Specialist (NE)

Hired

IT Support Technician - End User Services [SCCM remote, RDP, ARD)]/Harrisburg, PA

Tech-Line Virtual Appliance Technician (Remote), Master Technician

Implementation Specialist - Caper (Contractor)

Tier 1 Help Desk - Harrisburg, PA/On-Site

Geek Squad Agent (Retail Store)

Jr. IT Support Technician

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Key Responsibilities

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Job Highlights

Applicants requiring accommodation, for any part of the application and/or interview process, should contact Human Resources at (717) 231-3309 or [email protected].

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