Top 214 Service representative remote Jobs in Mechanicsville Va

Customer Service Representative (Remote)
HEALTHPLANONE, LLC —Richmond, VA
- Full-time
- Remote
- High school diploma or GED
- SharePoint
- Communication skills
- Health insurance
Quick Apply
3h
Payroll Coordinator II - REMOTE
Ryder System —Richmond, VA
- $25 - $29 an hour
- Remote
- Spanish
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Customer Service Representative
Ferguson Enterprises, LLC —Richmond, VA
- $15.00 - $19.04 an hour
- Full-time
- Remote
- Computer literacy
- Residential
- Organizational skills
- Paid parental leave
- Health insurance
5h
Work from Home - Pharmacy Tech Support/Call Center Rep (8a-5p ET) - National
IQVIA —Richmond, VA
- $18 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- English
- Work from home
5d
Construction Superintendent - Critical Facilities
Patterson & Dewar Engineers —Virginia
- Full-time
- Microsoft Word
- Construction site
- In-person
- Health insurance
- Dental insurance
Quick Apply
Utility Relocations Coordinator (Alexandria, VA / Richmond, VA)
RailPros —Richmond, VA
- $85,000 - $120,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Commuter assistance
- Health savings account
Quick Apply
Wastewater Process Project Manager
Kelly Services —Richmond, VA
- $100 - $180 an hour
- Full-time
- Construction site
- Presentation skills
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
14d
Entry Level Sales Representative
Home Genius Exteriors —Hopewell, VA
- $65,000 - $90,000 a year
- 8 hour shift
- 18 years or older
- Driver's License
- In-person
- Disability insurance
- Health insurance
Quick Apply
Maintenance Technician - Plumber
AMERI-CANS —Ruther Glen, VA
- $21 - $27 an hour
- Full-time
- Background check
- Construction site
- Customer service
- AD&D insurance
- Paid holidays
Quick Apply
2h
Entry Level Sales Representative
Home Genius Exteriors —Colonial Heights, VA
- $65,000 - $90,000 a year
- 8 hour shift
- 18 years or older
- Driver's License
- In-person
- Disability insurance
- Health insurance
Quick Apply
Financial Services Professional - Hybrid Remote (VA)
Bankers Life —Richmond, VA
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- Office
- Communication skills
- Entry level
Quick Apply
Information Technology Manager
Virginia Family Dentistry —Midlothian, VA
- Full-time
- Computer science
- Computer Science
- Ability to walk for extended periods
- Profit sharing
- Paid holidays
Quick Apply
Solid Waste Manager - Remote
Kelly Services —Richmond, VA
- $20,000 a year
- Full-time
- US work authorization
- Fair chance
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
13d
Business Development Representative - Southwest Virginia Market
Iron Bridge Recovery Center —Chester, VA
- $75,000 - $90,000 a year
- Weekends as needed
- Clean driving record
- Marketing
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Long Term Care Claims Representative – Payment Servicing
Genworth —Richmond, VA
- $56,900 - $83,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid holidays
- Loan repayment program
Customer Service Representative - Seasonal
Williams-Sonoma Inc. Customer Care Centers —Richmond, VA
- $15 an hour
- Seasonal
- Remote
- Residential
- 1 year
- Communication skills
- Work from home
- Employee discount
Call Center Remote Customer Service Representative
D&A CONSULTING SERVICE LLC —Richmond, VA
- $17.00 - $18.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Entry Level Management Training
Ameritech Construction —Mechanicsville, VA
- $20 - $40 an hour
- Urgently hiring
- No experience needed
- In-person
- Reliable transportation
- Paid training
- Health insurance
Quick Apply
Office Manager
Summit Fire & Security —Richmond, VA
- $74,000 - $85,000 a year
- Full-time
- Microsoft Word
- Background check
- Clean driving record
- Paid holidays
- Disability insurance
Senior Talent Acquisition Coordinator
Raytheon —Richmond, VA
- $53,100 - $100,900 a year
- Full-time
- Remote
- 6 years
- Customer service
- Administrative experience
- Paid holidays
- Disability insurance
5d

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Customer Service Representative (Remote)

HEALTHPLANONE, LLC -
Richmond, VA

Quick Apply

Job Details

Full-time
3 hours ago

Benefits

Health insurance

Qualifications

Customer communication

Full Job Description

HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today.

At Health Plan One, we are dedicated to providing exceptional support and care to our clients. Our mission is to ensure that our clients receive the best possible service, resources, and benefits available to them. We believe in making a positive impact on the lives of those we serve, and we are looking for individuals who share this passion.

We are seeking a motivated and compassionate Customer Service Representative (CSR) to join our team. The CSR will play a crucial role in our Retention Calls, Health and Resource Assessment (HRA), and Enrollment Verification (EV) initiatives. This role requires excellent communication skills, a customer-focused attitude, and the ability to navigate complex situations with empathy and professionalism.

Key Responsibilities

Retention Calls:

Reach out to current clients to address their questions and needs.
Focus on the 3 R’s of customer loyalty: retention, related sales, and referrals.
Provide exceptional service to retain customers and encourage word-of-mouth marketing.

Health and Resource Assessment (HRA):

Conduct thorough assessments to maximize the resources available to clients.
Identify and provide additional benefits that clients may qualify for.
Document and share impactful stories of client assistance on SharePoint under the "Make A Difference" folder.
Collaborate with carriers to acknowledge and celebrate these success stories.

Enrollment Verification (EV):

Conduct Enrollment Verification calls with the following objectives:
Verify that the customer understands the plan they enrolled in and its start date.
Ensure accurate contact information is on file and capture the customer's email address.
Confirm that the Agent of Record (AOR) has reviewed the customer's doctors and medications.
Verify that the AOR has discussed out-of-pocket costs, including doctor visit copays, drug copays, and any applicable deductibles.
Inform customers about what to expect in the coming weeks and ensure they know to contact us (not the carrier) with any questions.

Qualifications

Previous experience in customer service, preferably in the healthcare or insurance industry.
Strong communication and interpersonal skills.
Ability to handle sensitive information with confidentiality.
Proficiency in using SharePoint and other customer management tools.
Problem-solving skills and the ability to think on your feet.
A compassionate and patient approach to client interactions.

Preferred Skills and Abilities

High School Diploma or equivalent.
Familiarity with CRM systems and practices.
Prior experience with Medicare.
Previous training and experience in or related to healthcare insurance.

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle environment with constant noise and fluorescent overhead lighting.
Ability to wear a headset for the duration of the shift.

Equal Employment Opportunity (EEO):

HPOne is committed to Equal Employment Opportunity (EEO). Employment at HPOne is based on personal capabilities and qualifications without discrimination based on sex, sexual orientation, gender identity, race, color, religion, national origin, age, marital status, pregnancy, disability, veteran status, or any other protected characteristic as established by law. Pre-employment drug testing and background checks are required as part of our hiring practices.

Equal Employment Opportunity (EEO) is a fundamental principle at HealthPlanOne, where employment is based upon personal capabilities and qualifications. HealthPlanOne does not discriminate because of actual or perceived sex, sexual orientation or preference, gender identity, gender, transgender, race, color, religion, national origin, creed, citizenship status, ancestry, age, marital status, pregnancy, childbirth or related medical conditions, medical conditions including genetic characteristics, mental or physical disability, military and veteran status, or any other protected characteristic as established by law. HealthPlanOne requires the necessary drug testing and background checks as part of our pre-employment practices. If you need assistance or an accommodation due to a disability, please contact us to request accommodation at [email protected]

Quick Apply

Refine Your Search

service representative remote jobs in mechanicsville va

Customer Service Representative (Remote)

Payroll Coordinator II - REMOTE

Customer Service Representative

Work from Home - Pharmacy Tech Support/Call Center Rep (8a-5p ET) - National

Construction Superintendent - Critical Facilities

Utility Relocations Coordinator (Alexandria, VA / Richmond, VA)

Wastewater Process Project Manager

Entry Level Sales Representative

Maintenance Technician - Plumber

Entry Level Sales Representative

Financial Services Professional - Hybrid Remote (VA)

Information Technology Manager

Solid Waste Manager - Remote

Business Development Representative - Southwest Virginia Market

Long Term Care Claims Representative – Payment Servicing

Customer Service Representative - Seasonal

Call Center Remote Customer Service Representative

Entry Level Management Training

Office Manager

Senior Talent Acquisition Coordinator

I want to receive the latest job alert for service representative remote in mechanicsville va

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