Top 86 Collection agent Jobs in Medford, Ma

Billing and Collections Specialist
Fire Equipment Inc —Medford, MA
- $34.00 - $38.50 an hour
- Full-time
- ERP systems
- Mid-level
- Office
- Paid holidays
- Health insurance
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7d
Medical Collections Specialist
KabaFusion —Lexington, MA
- $22 - $26 an hour
- Full-time
- HIPAA
- Mid-level
- Office
- Paid holidays
- Disability insurance
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Collections Coordinator
iPROMOTEu —Wayland, MA
- $27 - $29 an hour
- Research
- Mid-level
- Office
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AR/Collections Specialist
Crown Uniform and Linen Service —Brockton, MA
- $22 - $24 an hour
- Full-time
- Basic math
- Research
- Mid-level
- Paid holidays
- Dental insurance
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4d
Non-CDL Driver - Clothing Collection - Box Truck - Night Shift - $24-34/hr - Thus-Mon
HELPSY —Woburn, MA
- $24 - $34 an hour
- Overnight shift
- Clean driving record
- DOT physical examination
- Mid-level
- Paid holidays
- Health insurance
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2d
Premium Receivable Collections Specialist
A.I.M. Mutual Insurance Companies —Burlington, MA
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Associate's degree
- Paid holidays
- Disability insurance
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8d
Associate Skip Tracing
First Help Financial —Needham, MA
- $20.18 an hour
- Monday to Friday
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid parental leave
- Health insurance
Quick Apply
12d
Data Collection Specialist
Communication Technology Services (CTS) —Marlborough, MA
- Weekends as needed
- Clean driving record
- Travel
- Organizational skills
4d
Client Advisor - Natick Collection
Brooks Brothers —Natick, MA
- $20.75 - $29.00 an hour
- Weekends as needed
- Mid-level
- 2 years
- Communication skills
- Paid holidays
- Health insurance
Credit & Collections Manager
ICP Group —Andover, MA
- $100,000 - $118,000 a year
- Full-time
- Hybrid work
- 5 years
- ERP systems
- Office
- Health insurance
- Dental insurance
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Collection Specialist
Peabody Essex Museum —Rowley, MA
- $21.63 - $24.07 an hour
- Temporary
- Google Workspace
- Maintenance
- Mid-level
Senior AR Specialist - Dispute and Collection
Bruker —Billerica, MA
- $74,700 - $140,000 a year
- Full-time
- 5 years
- Office
- Microsoft Office
- Employee stock purchase plan
- Disability insurance
Field Collection Specialist
RDSolutions —Medford, MA
- Part-time
- Clean driving record
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- 401(k) matching
Fitter/Tailor - Natick Collection
Brooks Brothers —Natick, MA
- $20.75 - $29.00 an hour
- Weekends as needed
- 5 years
- Senior level
- Retail sales
- Paid holidays
- Health insurance
Data Collection Representative
RDSolutions —Medford, MA
- Part-time
- 18 years or older
- Clean driving record
- No experience needed
- Mileage reimbursement
- 401(k) matching
Cash Collections Specialist (Accounts Receivable)
Dassault Systèmes —Waltham, MA
- $55,000 - $75,000 a year
- Urgently hiring
- Research
- Mid-level
- Office
- Paid holidays
- Disability insurance
Collections Unit Clerk
LinQ Global Group —Boston, MA
- Contract
- Office
- Administrative experience
- Travel
Part-Time Doorstep Trash Collection Specialist - Nights
Valet Living LLC —Boston, MA
- $21 - $23 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
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8d
Medical Billing and Collections Specialists
ENT Specialist Inc —Brockton, MA
- Full-time
- Medical office experience
- Research
- Mid-level
Quick Apply
Field Collection Specialist / Full-Time
RDSolutions —Lowell, MA
- Full-time
- 18 years or older
- Clean driving record
- Merchandising
- Mileage reimbursement
- Paid time off

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collection agent jobs near medford, ma

Billing and Collections Specialist

Fire Equipment Inc -
Medford, MA

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Job Details

Full-time
$34.00 - $38.50 an hour
7 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication

Full Job Description

Billing & Collections Representative

Location: Medford, MA (Onsite – 5 days/week) Department: Administration Reports To: Accounting Manager
Compensation: $34.00 – $38.50 per hour (based on experience

About Fire Equipment Inc. (FEI)

Fire Equipment Inc. (FEI) is a trusted leader in fire protection services across New England. With over 90 years of experience, FEI provides complete fire safety solutions—from design and installation to inspection, testing, and maintenance. Our team takes pride in delivering high-quality workmanship, operational excellence, and exceptional service to both our customers and employees.

Position Summary

The Billing & Collections Representative plays a key role in managing customer accounts, ensuring accurate billing, and driving timely collections of outstanding balances. This position works closely with internal billing teams and customers to resolve discrepancies, maintain account accuracy, and support overall cash flow.

This is a hands-on, execution-focused role requiring strong attention to detail, organization, and communication. The ideal candidate is comfortable working in a fast-paced environment, managing multiple priorities, and maintaining positive customer relationships while enforcing payment expectations.

Key Responsibilities

Collections & Accounts Receivable

Contact customers regarding past-due invoices and outstanding balances

Monitor and follow up on payment arrangements to ensure compliance
Resolve billing discrepancies impacting collections in a timely manner
Maintain accurate notes and status updates on customer accounts
Partner with internal teams to escalate and resolve delinquent accounts

Billing & Invoicing Support

Assist with invoice review and ensure billing accuracy prior to distribution
Support the preparation and processing of customer invoices
Investigate and resolve billing inquiries, disputes, and discrepancies
Ensure customers understand billing procedures, terms, and expectations
Coordinate with operations and service teams to validate billable work

Customer Communication & Account Management

Respond promptly to customer inquiries related to billing and account status
Maintain professional and positive relationships while enforcing collections policies
Work cross-functionally with internal departments to support account resolution
Communicate effectively with customers regarding payment timelines and expectations

Administrative & Operational Support

Support day-to-day collections and billing operations
Maintain organized and accurate documentation of customer interactions and account activity
Assist with reporting and tracking of collections performance and aging
Contribute to process improvements and workflow efficiencies

Additional Responsibilities

Perform other duties and administrative tasks as assigned to support business operations

Qualifications

2–5 years of experience in collections, billing, accounts receivable, or related administrative role
Strong understanding of billing processes and collections practices
Excellent communication and customer service skills
Strong organizational, problem-solving, and analytical abilities
Ability to manage multiple priorities in a fast-paced environment
High attention to detail and accuracy
Proficiency in Microsoft Office (Excel strongly preferred)
Experience with CRM or ERP systems (Salesforce or similar a plus)

Compensation & Benefits

Hourly Rate: $34.00 – $38.50 per hour (based on experience)
Comprehensive benefits package (medical, dental, vision)
401(k) with company contribution
Paid time off, holidays, and sick time

Why Join FEI?

At Fire Equipment Inc., you’ll be part of a team that values accountability, execution, and operational excellence. This role offers the opportunity to make a direct impact on business performance while working in a structured, team-oriented environment with clear expectations and growth potential.

Work Location: On-site / In Person

Fire Equipment Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. EOE disability/veteran.

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Refine Your Search

collection agent jobs in medford, ma

Billing and Collections Specialist

Medical Collections Specialist

Collections Coordinator

AR/Collections Specialist

Non-CDL Driver - Clothing Collection - Box Truck - Night Shift - $24-34/hr - Thus-Mon

Premium Receivable Collections Specialist

Associate Skip Tracing

Data Collection Specialist

Client Advisor - Natick Collection

Credit & Collections Manager

Collection Specialist

Senior AR Specialist - Dispute and Collection

Field Collection Specialist

Fitter/Tailor - Natick Collection

Data Collection Representative

Cash Collections Specialist (Accounts Receivable)

Collections Unit Clerk

Part-Time Doorstep Trash Collection Specialist - Nights

Medical Billing and Collections Specialists

Field Collection Specialist / Full-Time

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