Top 77 Customer experience leader Jobs in Medford, Or

Lead Clerk
WinCo Foods —Medford, OR
- Weekends as needed
- 18 years or older
- Management
- Merchandising
- Health insurance
- Employee stock ownership plan
Quick Apply
1d
Crew Leader
Boise Cascade Company —White City, OR
- Customer service
- 5 years
- Basic math
- Paid parental leave
- Paid holidays
Quick Apply
11d
Lead Closer - Medford Location
Rogue Salad Co. —Medford, OR
- $21 - $24 an hour
- Part-time
- Customer service
- Fast casual restaurant
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Community Maintenance Leader
Monte Christo Communities —Medford, OR
- $20 - $26 an hour
- Customer service
- Writing skills
- High school diploma or GED
- Paid time off
- 401(k) matching
AE - Merchandise Leader (Part-Time)
American Eagle Outfitters —Medford, OR
- Part-time
- Merchandising
- Training & development
- Entry level
- Paid holidays
- Paid time off
Sales Team Leader
Lithia Chrysler Dodge Jeep Ram Fiat —Medford, OR
- $7,500 a month
- Full-time
- 18 years or older
- Clean driving record
- Dealership
- Employee stock purchase plan
- Paid holidays
Quick Apply
Lead Retail Trainer -Medford, OR
American Greetings —Medford, OR
- $20.40 - $24.00 an hour
- Part-time
- Mid-level
- Reliable transportation
- Communication skills
- 401(k) matching
5d
Dental Team Lead
La Clinica Del Valle —Medford, OR
- Full-time
- OSHA
- HIPAA
- Mid-level
Quick Apply
10d
Bank Secrecy Act (BSA) Officer & AML/Sanctions Team Lead
Kikoff —Phoenix, OR
- $120,000 - $200,000 a year
- 7 years
- Mentoring
- Senior level
Preschool Lead Teacher
Blossom Hills Early Christian Academy —Medford, OR
- $17.16 - $20.00 an hour
- Full-time
- Classroom
- CPR Certification
- Customer service
Quick Apply
Shift Leader
Panda Restaurant Group —Medford, OR
- $21 - $24 an hour
- Email
- Ability to lift 50 pounds
- Conflict management
- Ability to stand for extended periods
- Paid training
- Disability insurance
Quick Apply
GC Retail Lessons Lead Store 242
Guitar Center —Medford, OR
- Email
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
10d
Front End Lead
SOUTHERN OREGON GOODWILL INDUSTRIES —Ashland, OR
- $17.55 an hour
- Microsoft Word
- Microsoft Outlook
- Ability to walk for extended periods
- Paid holidays
- Health insurance
Quick Apply
Clinical Informatics Lead
La Clinica Del Valle —Medford, OR
- Medicine
- Customer service
- Pass drug screening
Quick Apply
Customer Service Lead
GO Car Wash Management Corp —Central Point, OR
- $15.50 - $17.50 an hour
- Mid-level
- US work authorization
- 16+ years old
- Health insurance
- 401(k)
Quick Apply
Shift Lead (Medford, OR)
Buffalo Wild Wings —Medford, OR
- $15.05 - $21.00 an hour
- Evening shift
- Bar
- Casual dining restaurant
- Sales
Quick Apply
Sales Advisor Lead
GO Car Wash Management Corp —Medford, OR
- $15.55 - $17.55 an hour
- Mid-level
- US work authorization
- 16+ years old
- Health insurance
- 401(k)
Quick Apply
Sales Lead
Journeys —Medford, OR
- Part-time
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Retail Merchandiser Team Lead
SAS Retail Services —Medford, OR
- $17.25 an hour
- Part-time
- 18 years or older
- Merchandising
- No experience needed
Leader In Training (full-time)
Buckle —Medford, OR
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Cleaning
- Paid time off
- Employee assistance program
Quick Apply
4d

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Lead Clerk

WinCo Foods -
Medford, OR

Quick Apply

Job Details

1 day ago

Benefits

Health insurance
Employee stock ownership plan

Qualifications

Retail customer service procedures
Computer operation
Customer communication
Staff supervision
Customer relationship building
Floor cleaning chemicals
Management
Food service health code compliance
Client rapport building
Moving
Employee relationship building
High school diploma or GED
Cash register operations
Customer engagement
Retail math
Grocery store experience
Food Handler Certification

Full Job Description

Job Summary

Assist management with the operations of the store by performing clerk duties in the designated department (grocery or freight), leading by example, and assisting the department manager in general department operations as directed. Answer customer questions and complaints in a professional manner and assure all customers receive fast, friendly service. Perform the duties of a grocery clerk, cashier and/or freight stocker in addition to assisting assigned employees in the performance of their tasks as appropriate, including notifying them of their breaks and lunches. Performs other related work.

Typical Duties and Responsibilities

Seeks opportunities to welcome, engage, serve and thank customers. Maintains and encourages an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
Provides customer service by performing the duties of a clerk in the designated department (grocery or freight). **Refer to Grocery Clerk, Cashier/Checker and/or Freight Stocker job descriptions for complete list of responsibilities.
Performs a lead role in customer service which may include handling customer complaints and requests, approving checks, selling gift certificates, issuing refunds, receiving returned check payments and answering any questions the customer must have.
Continuously monitors area activities, including customer traffic flow, coverage of checkout lanes, etc.
Maintains cleanliness and eye-appeal of work area, storage area, equipment and retail displays according to company policy and legal regulations; and cleans work area by mopping, sweeping, taking out garbage, etc.
Ensures the department/area of responsibility is kept clear of excess carts, baskets, garbage, etc.
Monitors arrivals, breaks, lunches and departures of employees in area of responsibility. Communicates with immediate supervisor regularly.
Assists immediate supervisor as needed or directed.
Assists clerks by providing direction and leadership, demonstrating and performing clerk responsibilities and assigned tasks, and answering employee questions.
May monitor cashier money handling procedures and assists with scan system procedures (i.e. UPC codes not on file, scan pricing errors, etc.).
May fill department racks/shelves, displays, coolers, handle and use cleaning materials, department machines and equipment, pull cardboard and face the wall and aisles, perform cashiering duties, perform other duties as needed or directed.
Maintains a constant awareness of customer and employee safety.
Stocks and rotates merchandise in any area of the store as needed.
Performs other duties as assigned or needed.

Requirements

Education:

High School Diploma or equivalent

Experience:

Communicating clearly and professionally, utilizing excellent verbal, written and inter-personal communication skills, establishing and maintaining a good rapport with co-workers, supervisors, vendors, customers and others.
Providing leadership, exhibiting interpersonal skills by maintaining composure and professionally addressing difficult and sometimes angry individuals including customers, vendors and co-workers.
Applying clear understanding of overall company practices, including in-depth knowledge of polices/procedures, in order to effectively judge and react to customer activity.
Demonstrating initiative and self-direction to perform a variety of simultaneous skills (multi-tasking).
Conducting visual inspections, reading reports, computer printouts, register and computer screens, etc.
Perform basic math (add, subtract, multiply and divide) and compute weights and measures.
Perform primary duties efficiently and accurately with honesty and integrity.
In Montana and Oregon the minimum age is 18 years old. All other states the minimum age is 21 years old.

Ability to:

Consistently provide world class customer service to internal and external customers.
Work varied shifts in a 24/7 operation; including night, weekends and holidays.
Perform all duties described in the appropriate department specific job description (grocery clerk, cashier and/or freight stocker).
Understand overall company practices through previous experience in designated department (grocery or freight) or equivalent.
Properly use cleaning chemicals in accordance with manufacture’s guidelines and instructions.
Properly handle food products per State and County laws, and WinCo standards.
Reach, lift and maneuver objects of varying dimensions and weights up to 50 lbs. frequently.
Stand for long periods of time, walk and move rapidly, bend, stoop, twist and turn frequently.
Perform duties with mental alertness involving potential hazards with respect to related procedures, machines, equipment and work aides.
Understand state & federal regulations if certification is needed.
Perform primary duties efficiently and accurately.

Additional Requirements:

Must meet age requirements listed above.
Food Handlers Certification (Per State Laws)

Machines and Equipment Operated:

Refer to appropriate department specific job description (grocery clerk, cashier and/or freight stocker) for complete list.

The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.

As the WinCo Foods community continues to grow, our variety of perspectives and wide range of experiences are essential to our strategy and success. We are committed cultivating and celebrating an inclusive environment in which all employees are valued and respected.

Fraud alert: WinCo advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from WinCo by checking the official WinCo careers website.

Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Quick Apply

Refine Your Search

customer experience leader jobs in medford, or

Lead Clerk

Crew Leader

Lead Closer - Medford Location

Community Maintenance Leader

AE - Merchandise Leader (Part-Time)

Sales Team Leader

Lead Retail Trainer -Medford, OR

Dental Team Lead

Bank Secrecy Act (BSA) Officer & AML/Sanctions Team Lead

Preschool Lead Teacher

Shift Leader

GC Retail Lessons Lead Store 242

Front End Lead

Clinical Informatics Lead

Customer Service Lead

Shift Lead (Medford, OR)

Sales Advisor Lead

Sales Lead

Retail Merchandiser Team Lead

Leader In Training (full-time)

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