The Orthodontic Assistant collaborates efficiently with the orthodontist and team to deliver a high standard of care to every patient. This role is responsible for providing chairside support during all orthodontic procedures while ensuring patient comfort, exceptional service, and a positive experience that fosters long-term relationships and patient retention. The Orthodontic Assistant also supports the overall operational success of the practice through teamwork, organization, and a commitment to clinical excellence.
Hours: Mon – Thurs; 7:30 am – 5:00 pm | Fri; 7:30 am – 1:00 pm
Job Type: Full-time
Location(s): Wausau (primary location) with travel to Marshfield, Rhinelander & Medford
Requirements:
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High School diploma
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Strong desire to work with children
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A minimum of one year experience working with children preferred
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Dental Assistant Certificate preferred
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Strong customer service skills and commitment to patient/parent satisfaction
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Must be able to communicate with co-workers and work as a team in order to maintain a steady flow
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Excellent oral and written communication skills with the ability to communicate with and educate parents
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Good hand eye coordination manual dexterity and precision
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Requires local travel to other First Impressions offices
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Basic computer and data entry skills
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Good time management skills
To be successful in this role, you will bring the following experiences and capabilities:
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A genuine interest in working with children and patients of varying ages and abilities
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Strong attention to detail and a commitment to maintaining a clean, organized clinical environment
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Excellent communication skills, with the ability to interact effectively with doctors, team members, patients, and their families
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A positive attitude and team-oriented mindset, along with a passion for creating a welcoming experience that makes patients feel comfortable and confident
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A willingness to learn and grow in a clinical setting — no prior dental experience required, as we provide comprehensive training in all clinical aspects of the role
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Experience in hospitality, customer service, or other patient-facing roles is highly transferable and valued
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New graduates are encouraged to apply; we are excited to support the start of your professional career in orthodontics
Allow us to introduce ourselves:
First Impressions Pediatric Dentistry & Orthodontics is the largest privately owned dental practice in Wisconsin; with 11 locations serving pediatric dental and orthodontic patients of varying ages, conditions and specialized needs. We’re not shy to say that our teams get to work with the very best families around; those who seek the best care for their kids, and who appreciate the difference a specialized care approach can make.
We’re also ones to brag about the teams and co-workers we hire. We operate seamlessly across multiple locations and like to travel across locations to meet the interests and needs of our teams. This multi-office workweek approach offers great diversification (places and people) in your schedule, along with the privilege to serve multiple communities and their patients.
And we believe in a strong work-life balance because we want you to fully enjoy- and be present- in both aspects of your day. We come to work recharged with full hearts, so that we can give exemplary care to each and every patient we see. Not to mention, our staff enjoys clocking out at 1:00pm every Friday afternoon to start their weekend. Beside competitive market pay, we emphasize the importance of offering our employees full benefit packages including medical, dental and vision insurances, 401k employee-match investments, HSA, accommodations for maternity leave and office support for new mothers, paid holidays and accumulating PTO to use at your discretion.
If this all sounds great to you, please send us your resume and/or personal statement letter - and let’s carry this conversation forward! When we meet, we’ll be sure to go through essential job functions (aka: what you can expect in your day-to-day schedule), discuss your and our schedule needs, and answer any questions you may have for us. Until then, feel free to check us out at fidkids.com or on social @FIDSmiles. We look forward to meeting you, and thank you for considering First Impressions!
