Top 8 City clerk Jobs in Medford Ma

Constituent Services Representative and Online Assistant Clerk
City of Malden —Malden, MA
- $49,573.68 - $54,720.08 a year
- Full-time
- Bilingual
- Background check
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Senior Account Clerk
City of Cambridge, MA —Cambridge, MA
- $27.87 - $37.41 an hour
- Call employer
- Computer literacy
- Basic math
- Research
Instructional Assistant Permanent Substitute (February - June 2026)
Town of Andover —Andover, MA
- $27.84 - $37.05 an hour
- Classroom
- Public school
- Entry level
BCYF/City Hall Childcare
City of Boston —Boston, MA
- $15 an hour
- Part-time
- Microsoft Word
- Entry level
- Opportunities for advancement
Permanent Substitute Instructional Assistant (Mar. - Jun. 2026)
Town of Andover —Andover, MA
- $27.84 - $37.05 an hour
- Classroom
- Public school
- Entry level
Temporary Instructional Assistant (April - June 2026)
Town of Andover —Andover, MA
- $27.84 an hour
- Temporary
- Classroom
- Public school
- Entry level
City of Boston/Election Department
City of Boston —Boston, MA
- $15 an hour
- Part-time
- Bilingual
- Data entry
- Communication skills
BPS STRIVE Wentworth
City of Boston —Mission Hill, MA
- $15 an hour
- Part-time
- Communication skills
- Outdoor work
- Entry level

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Senior Bookkeeper
rebars & mesh, inc. —Haverhill, MA
Reconcile bank accounts, credit card accounts, and general ledger accounts. Record customer payments and vendor disbursements. Prepare and post journal entries.
$1 a year
Quick Apply
13d
Senior Account Clerk
City of Cambridge, MA —Cambridge, MA
Moderate noise level, which can elevate with phone calls and walk in members of the public. Accurately process payments: cash, check, credit card in MUNIS/Tyler…
$27.87 - $37.41 an hour

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Guest Services-The Well (Part-Time)
City of Hilliard —Hilliard, OH
Work the front desk at both The Well and Hilliard Social Center (HSC), assisting guests, answering phones, and managing check-ins.
$15 - $17 an hour
3d

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Constituent Services Representative and Online Assistant Clerk

City of Malden -
Malden, MA

Quick Apply

Job Details

Full-time
$49,573.68 - $54,720.08 a year

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
Employee discount
Life insurance
Retirement plan

Qualifications

Bilingual
Writing skills
Press releases
Employee relationship building
Research
High school diploma or GED
Canva
Community relationship building

Full Job Description

CONSTITUENT SERVICES and ONLINE ASSISTANT CLERK

MAYOR’S OFFICE

Pay Grade/Class: Clerk 1/Non-Union

Annual Salary Range: $49,573.68 - $54,720.08 (FY26)

Open due to vacancy

POSITION SUMMARY: The Constituent Services/Online Assistant Clerk is the first person to greet residents when they enter or call the Mayor’s Office as well as responding on all electronic platforms such as email, social media and the City’s issue reporting app, SeeClickFix. The person in this position must ensure that questions or concerns are addressed in a thorough and timely manner and must provide superior customer service.

ESSENTIAL JOB FUNCTIONS and DUTIES:

Answer phones and greet constituents and other guests entering the Mayor’s office.
Assist residents with addressing and trouble-shooting a wide range of concerns about City services such as trash/recycling pick up, parking tickets, snow issues, etc.
Coordinate effective and timely responses to inquiries, concerns, and requests for assistance in person, via phone, social media, email, and/or mail.
Monitor, track, and respond to constituent requests on the SeeClickFix ticketing system as well as email and voicemail. Log all requests and maintain up-to-date records on all matters.
Actively monitor all social media platforms for constituent questions or concerns.
Plan and post social media campaigns on a variety of topics including press releases, holiday greetings, voting, weather alerts, public safety and other city-related topics.
Update and manage content on the City’s digital signage platforms to ensure timely, clear, and accessible communication of important announcements and events.
Support the Communications or Mayor’s/City Manager’s Office with special projects related to community engagement and service delivery.
Assist with drafting flyers, graphics, and social media campaigns for City events using Canva.
Maintain parts of the City website using the Civic Engage platform.
Help compose City alerts using Civic Ready platform.
May be required to attend evening or weekend community events to provide support and outreach.
Help supervise youth employees assigned to work at the Mayor’s Office.
Performs other duties as assigned.

QUALIFICATIONS:

Education/Experience:

High School or GED
One (1) year of customer service experience required; call center experience preferred.

Skills, Knowledge & Abilities

Customer service experience required; call center experience preferred.
Possess excellent communication (both written and verbal), interpersonal, and organizational skills.
Ability to analyze and research various issues and concerns and possess excellent follow-up skills.
Knowledge of managing social medial platforms using tools such as Buffer and Meta Business.
Establish and maintain effective working relationships with staff and the public.
Dependability essential, must have excellent punctuality and attendance.
Experience working in an urban, multicultural community.
Bilingual speakers preferred.
Malden resident preferred.

SCHEDULE: Monday, Wednesday, Thursday 7:45 AM – 5 PM; Tuesday 7:45 AM – 7 PM

SUPERVISION RECEIVED: Director of Communications and Marketing; Administrative Officer; Special Assistant to the Mayor

SUPERVISION EXERCISED: None

To apply: Submit cover letter & resume to the Human Resources Director, City of Malden at [email protected]

The City of Malden is an EEO, driven by the value of excellence and believes that everyone deserves the best service and access to resources, regardless of their race, gender identity, religion, ethnicity, age, physical abilities, sexual orientation, veteran status, or personal experience. We embrace diverse perspectives and welcome candidates from these underrepresented groups to help make our vision a reality.

Selected candidate will need to submit to a background check (CORI) and pre-employment drug screening.

Pay: $49,573.68 - $54,720.08 per year

Benefits:

Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

city clerk jobs in medford ma

Constituent Services Representative and Online Assistant Clerk

Senior Account Clerk

Instructional Assistant Permanent Substitute (February - June 2026)

BCYF/City Hall Childcare

Permanent Substitute Instructional Assistant (Mar. - Jun. 2026)

Temporary Instructional Assistant (April - June 2026)

City of Boston/Election Department

BPS STRIVE Wentworth

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