Top 85 Information systems Jobs in Medford Or

Analyst II, Technical Support
WM —Central Point, OR
- $65,700 - $96,370 a year
- Full-time
- Computer Science
- Data analysis skills
- Mid-level
- Employee stock purchase plan
- Paid holidays
MIH Informatics / Data Analyst
Mercy Flights Inc —Medford, OR
- $37.06 - $41.78 an hour
- Online Application
- HIPAA
- Mid-level
- SQL
Quick Apply
Technology Director
Josephine County —Grants Pass, OR
- $105,647.10 - $111,996.82 a year
- Full-time
- Writing skills
- HIPAA
- Research
1d
Office Manager - 8 Hours - Oakdale Middle School (2026-27)
Medford School District, 549C —Medford, OR
- $24.93 - $32.71 an hour
- 8 hour shift
- Ability to walk for extended periods
- Word processing
- Computer literacy
3d
Data Management Specialist
Addictions Recovery Center Inc —Medford, OR
- $34.50 - $45.43 an hour
- Online Application
- Spanish
- Computer Science
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
BMPS Data Analyst
AllCare Health —Grants Pass, OR
- $37 - $40 an hour
- Full-time
- Bilingual
- Microsoft Access
- Microsoft Outlook
- Health insurance
- 401(k)
Quick Apply
8910 - QMHP I - Unlicensed (Health & Human Services)
Jackson County, OR —Medford, OR
- $31.75 - $42.47 an hour
- 8 hour shift
- Clean driving record
- Writing skills
- Pass drug screening
- AD&D insurance
- Paid holidays
21h
8906 - QMHP I (Unlicensed) - ACT Team Therapist (Health & Human Services)
Jackson County, OR —Medford, OR
- $31.75 - $42.47 an hour
- 8 hour shift
- Clean driving record
- Addiction Medicine
- Writing skills
- AD&D insurance
- Paid holidays
3d
8908 - QMHP I (Unlicensed) - Outpatient Program Therapist (Health & Human Services)
Jackson County, OR —Medford, OR
- $31.75 - $42.47 an hour
- 8 hour shift
- Clean driving record
- Addiction Medicine
- Writing skills
- AD&D insurance
- Paid holidays
2d
Data Entry and Compliance Specialist
United Community Action Network —Grants Pass, OR
- $21.30 - $23.31 an hour
- Full-time
- Customer service
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Housing Navigator
ACCESS —Medford, OR
- Full-time
- Computer literacy
- Driver's License
- Organizational skills
Quick Apply
Police Support Technician - Corrections
Josephine County —Grants Pass, OR
- $48,513.14 - $54,011.88 a year
- Full-time
- Background check
- Word processing
- Research
Clinical Care Coordinator (MA - Oregon)
Phamily —Medford, OR
- $22 - $25 an hour
- Full-time
- Remote
- Mid-level
- 3 years
- Training & development
- Health savings account
- Paid holidays
Quick Apply
1d
Living Unit Manager - Youth Facility Supervisor 2
Oregon Youth Authority —Grants Pass, OR
- $5,907 - $9,143 a month
- Online Application
- Background check
- Clean driving record
- Pass drug screening
- Health insurance
- Flexible schedule
11d
Business Instructional Advisor
Southern Oregon University —Ashland, OR
- $27.59 - $30.30 an hour
- Overtime
- Hybrid work
- Background check
- Classroom
- Management
8884 - Juvenile Probation Officer (Community Justice)
Jackson County, OR —Medford, OR
- $30.27 - $40.48 an hour
- 8 hour shift
- Spanish
- Clean driving record
- Writing skills
- AD&D insurance
- Paid holidays
8907 - QMHP I (Licensed) - Outpatient Program Therapist (Health & Human Services)
Jackson County, OR —Medford, OR
- $33.29 - $44.54 an hour
- 8 hour shift
- Acute care
- LMFT
- Clean driving record
- AD&D insurance
- Paid holidays
2d
TRIO Student Support Services Advisor
Southern Oregon University —Ashland, OR
- $3,722.25 - $45,450.00 a year
- Overtime
- Background check
- School experience
- Word processing
8905 - QMHP I (Licensed) - ACT Team Therapist (Health & Human Services)
Jackson County, OR —Medford, OR
- $33.29 - $44.54 an hour
- 8 hour shift
- LMFT
- Clean driving record
- Writing skills
- AD&D insurance
- Paid holidays
3d
Medication Aide
Ashland Post Acute —Ashland, OR
- Part-time
- Vital signs
- High school diploma or GED
- Math
Quick Apply

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Analyst II, Technical Support

WM -
Central Point, OR

Apply Now

Job Details

Full-time
$65,700 - $96,370 a year

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Desktop computer repair
Customer communication
Mobile device support
Technical documentation
Incident report management
Incident management software
Peripheral setup
Software implementation
Equipment troubleshooting
Windows
Incident Escalation
Software installation
Microsoft System Center
Troubleshooting audio issues
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Remote access management
Incident management operations support
Remote access software
Customer support ticket management
Networking equipment (troubleshooting support)
Application Maintenance
VPN management
Desktop administration
Hardware diagnostics
Escalation handling
Peripheral hardware support
Intune
Ticketing system technical support

Full Job Description

I. Job Summary

Under general supervision, configures and installs moderately complex software for IT users' desktops and mobile devices. Provides intermediate technical support (through Tier 2) for software and hardware of end-user computing. Provides troubleshooting to readily identify problems and/or technical issues and escalates to appropriate staff for resolution.

II. Essential Duties and Responsibilities

Provide reliable, customer focused IT support to market and corporate users through effective troubleshooting, collaboration, and escalation. Support desktop, hardware, software, and application issues across office and field environments while developing technical expertise and stakeholder relationships.
Support Tier 2 and select Tier 3 tickets escalated from the Digital Service Center; escalate complex issues as needed
Troubleshoot moderately complex desktop, application, network, and hardware issues by reproducing incidents and validating configurations
Provide functional and post development application support, including client installations and upgrades
Collaborate with internal IT teams and external vendors to support timely issue resolution
Assist with data analysis, documentation, and technical inputs for system fixes and enhancements
Contribute to operational and ticketing reports and support team led technical initiatives
Advise users on standard IT equipment options and assist with research and quote coordination
Provide hands-on, frontline IT support for users online, in call queues, and on site

III. Qualifications

A. Required Qualifications

Bachelor's Degree (accredited) in Computer Science, MIS, or similar area of study or in lieu of degree
High School Diploma or GED (accredited) and four years of relevant work experience.
3 years of prior work experience (in addition to education requirement).

B. Other Knowledge, Skills, or Abilities Required

End User Computing Support, Desktop Support, Application Support, Incident Management, Troubleshooting, SCCM/MECM, VPN, MS InTune, Hardware & Peripherals, Customer Service, Field Support
Network & endpoint support: troubleshoot wired/Wi Fi connectivity, docking stations, PC hardware, Windows OS, and peripherals.
Incident troubleshooting: reproduce issues, validate configurations, follow standard diagnostics; escalate complex or unresolved issues.
Application support: support standard enterprise applications; assist with installations, upgrades, and basic post deployment issues.
Customer & communication skills: deliver responsive end user support; explain technical issues to non technical users; collaborate with IT teams.
Documentation & analysis: document incidents and resolutions in ITSM tools; apply analytical skills to recurring or moderately complex issues.

C. Preferred Qualifications

Experience troubleshooting, supporting, and resolving Point of Sale (POS) system issues
Working knowledge of ITIL principles; experience using ServiceNow and Microsoft Office applications
End User Collaboration & Audio/Video Support
Network & Connectivity Troubleshooting
Microsoft 365 / Office Support
Hardware & Peripherals (Desk Side Support)
Software Deployment & Remote Access

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Repetitive Motions
Eye/Hand/Foot Coordination
Sitting
Talking
Hearing

Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

The expected base pay range for this on-site position is $65700 - $96370. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

In addition, this position is eligible for a bonus.

V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

Apply Now

Refine Your Search

information systems jobs in medford or

Analyst II, Technical Support

MIH Informatics / Data Analyst

Technology Director

Office Manager - 8 Hours - Oakdale Middle School (2026-27)

Data Management Specialist

BMPS Data Analyst

8910 - QMHP I - Unlicensed (Health & Human Services)

8906 - QMHP I (Unlicensed) - ACT Team Therapist (Health & Human Services)

8908 - QMHP I (Unlicensed) - Outpatient Program Therapist (Health & Human Services)

Data Entry and Compliance Specialist

Housing Navigator

Police Support Technician - Corrections

Clinical Care Coordinator (MA - Oregon)

Living Unit Manager - Youth Facility Supervisor 2

Business Instructional Advisor

8884 - Juvenile Probation Officer (Community Justice)

8907 - QMHP I (Licensed) - Outpatient Program Therapist (Health & Human Services)

TRIO Student Support Services Advisor

8905 - QMHP I (Licensed) - ACT Team Therapist (Health & Human Services)

Medication Aide

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