Top 5 Helpdesk specialist Jobs in Medley, Fl

IT Support Specialist
ROSE PAVING LLC —Sunrise, FL
- $60,000 - $65,000 a year
- Mid-level
- Windows
- 2 years
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Junior IT User Support Specialist
Greenberg Traurig —Miami, FL
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
Monitoring Tech Support Specialist
SuperCom —Miami, FL
- $38,000 - $42,000 a year
- Weekends as needed
- Office
- High school diploma or GED
- SQL
OPS DISTRIBUTED COMPUTER SYSTEMS SPECIAL - 64906936
The State of Florida —Fort Lauderdale, FL
- $28 an hour
- Temporary
- Background check
- High school
- Pass drug screening
- Employee assistance program
12d

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Junior IT User Support Specialist
Greenberg Traurig —Miami, FL
Bachelor’s degree in computer science, information technology, or related field preferred. Supports telephone and voicemail systems.
Junior Business Systems & IT Support Specialist
SDR, Inc. —Deerfield Beach, FL
Technical support or systems troubleshooting: 1 year (Preferred). This role is well suited to someone who enjoys understanding how systems work, solving…
$40,000 - $44,000 a year
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7d

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Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
Ability to explain technical concepts to non-technical users clearly and effectively. As the front line of support, the Tier 1 Specialist is responsible for…
$40,000 - $50,000 a year
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Help Desk Support Specialist
Franklin International —Columbus, OH
Maintains computer, fax, and phone system functionality by responding to user calls, emails or chat requests for support in compliance with company policy.
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helpdesk specialist jobs near medley, fl

IT Support Specialist

ROSE PAVING LLC -
Sunrise, FL

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Job Details

$60,000 - $65,000 a year

Qualifications

Sales management systems support
Windows
Printer (troubleshooting support)
IT monitoring tools
Productivity software support
Desktop (troubleshooting support)
Customer support ticket management
Microsoft Teams
Productivity software
Network monitoring tools
Desktop administration
Sales automation technologies
Video conferencing systems operation
Ticketing system technical support

Full Job Description

As the primary onsite IT support resource, you’ll work closely with remote IT leadership and IT staff (including a Security Analyst, Sr. Network Engineer, Systems Administrators, and Dynamics 365 CRM Engineer) to ensure smooth day-to-day operations. You’ll also play a key role in supporting our Microsoft Dynamics 365 Sales CRM platform, which powers a large portion of our business operations.

Key Responsibilities

Serve as the first point of contact for technical support requests via SolarWinds Service Desk
Provide support for Windows 10/11 workstations, Microsoft Surface laptops, HP printers, Microsoft Teams VoIP phones, and business software
Troubleshoot and escalate hardware, software, and network issues as needed using GoTo Resolve RMM tools
Support user access, permission management, and issue resolution in Dynamics 365 Sales CRM, including modules like: - Experlogix CPQ - Accounts, Leads, Opportunities, Jobs, and Scheduling
Setup and configure new employee hardware and software
Maintain asset inventory and participate in lifecycle management of devices and accessories
Collaborate with remote IT staff to implement solutions and enforce IT standards
Assist with basic onboarding/offboarding tasks including provisioning and deprovisioning accounts

Required Qualifications

2+ years of experience in an IT Helpdesk or Support role
Excellent customer service skills with a 150% user-first mindset
Strong troubleshooting skills for Windows 10/11, Microsoft Office 365, Teams, printers, and basic networking
Familiarity with RMM tools (GoTo Resolve preferred) and ticketing systems (SolarWinds or similar)
Willingness to learn and support Microsoft Dynamics 365 Sales CRM
Self-starter with the maturity to work independently while collaborating remotely
Strong documentation and communication skills

Preferred Qualifications

CompTIA A+ certification or other relevant IT support certifications
Experience supporting Microsoft Dynamics 365, especially Sales or CPQ modules
Basic understanding of IT asset management and imaging/deployment tools
Experience working in a distributed, multi-site organization

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helpdesk specialist jobs in medley, fl

IT Support Specialist

Junior IT User Support Specialist

Monitoring Tech Support Specialist

OPS DISTRIBUTED COMPUTER SYSTEMS SPECIAL - 64906936

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