Top 120 Work from home customer service Jobs in Medley, Fl

Contact Center Associate 1 - UHealth Connect (Remote)
University of Miami —Medley, FL
- Full-time
- Remote
- Spanish
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Remote Client Agent – Work From Home | Training Provided
The Gainey Agency —Miami, FL
- Remote
- Sales
- Customer service
- Computer literacy
- Opportunities for advancement
- Flexible schedule
Quick Apply
Client Success Representative (Remote)
Demand.com —Miami, FL
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Florida Remote Customer Service Representative
notifyMD —Miami, FL
- $16 an hour
- Weekends as needed
- Remote
- English
- Windows
- Data entry
- Health insurance
- Dental insurance
Quick Apply
Remote Call Center Representative
TechOp Solutions International —Miami, FL
- Full-time
- Remote
- Research
- Mid-level
- 3 years
Quick Apply
Enrollment Administrator - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Miami, FL
- Overtime
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
Quick Apply
Remote Customer Service/Sales Representative
Agent Alliance —Hollywood, FL
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
Quick Apply
12d
Office Customer Service Administrative Staff
Fast Guard Service —Hollywood, FL
- Remote
- English
- Reliable transportation
- Communication skills
Remote Legal Customer Service Representative (CSR)
Advocacy Solutions —Fort Lauderdale, FL
- Full-time
- Remote
- Background check
- Spanish
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Call Center Representative 1 - Remote
Ryder System —Miami, FL
- $18 an hour
- Holidays
- Remote
- 3 years
- High school diploma or GED
- No travel
- Disability insurance
- Health insurance
3h
Contact Center Representative
Systems Integration, Inc. —Miami, FL
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Customer Service and Tech Support - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Miami, FL
- Contract
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
Quick Apply
Customer Service Representative
WorldVia —Miami, FL
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Client Success Specialist
greenpath, inc. —Miami, FL
- $16.50 - $18.38 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
11d
REMOTE Legal Customer Service Representative - Retainer Specialist
Advocacy Solutions —Fort Lauderdale, FL
- $18 an hour
- Full-time
- Remote
- Bilingual
- Sales
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Miami, FL
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Remote Entry-Level Leadership Representative
Fisher Agencies —Fort Lauderdale, FL
- $50,000 - $150,000 a year
- Full-time
- Remote
- Leadership
- Communication skills
- Entry level
Quick Apply
Contact Center Associate 3 (H)
University of Miami —Medley, FL
- Full-time
- Remote
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Member Engagement Specialist (EST)
Tuesday Health —Miami, FL
- Remote
- Spanish
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
4d
Customer Success Manager
Trivium —Miami, FL
- $42,000 - $90,000 a year
- Full-time
- Remote
- Sales
- English
- Mid-level
- Flexible schedule
Quick Apply

I want to receive the latest job alert for work from home customer service in medley, fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

work from home customer service jobs near medley, fl

Customer Service Representative jobs in Miami, FL

Bilingual Customer Service Associate jobs in Miami, FL

Customer Service Representative jobs in Fort Lauderdale, FL

Call Center Representative jobs in Miami, FL

Client Representative jobs in Miami, FL

Engagement Specialist jobs in Miami, FL

Customer Service Representative jobs in Florida

Customer Success Specialist jobs in Miami, FL

Customer Service Representative jobs in Clearwater, FL

Guest Service Agent jobs in New York, NY

Corrections Food Service jobs in Georgia

Customer Service Representative jobs in Philadelphia, PA

Customer Service Representative jobs in Sparks, NV

Customer Service Representative jobs in Riverdale, GA

Field Service Technician jobs in Salt Lake City, UT

Customer Service Technician jobs in Kansas City, MO

Customer Service Technician jobs in Littleton, CO

Airline Customer Service jobs in Chicago, IL

Audio Visual Technician jobs in San Francisco, CA

Customer Service Technician jobs in Stockton, CA

Contact Center Associate 1 - UHealth Connect (Remote)

University of Miami -
Medley, FL

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance

Qualifications

Collaborate with healthcare professionals
Customer communication
Triage
High school diploma or GED
Working with individuals from diverse cultural backgrounds
Computer skills
Customer service problem-solving

Full Job Description

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .

The Department of UHealth Connect has an exciting opportunity for a full-time Contact Center Associate 1 (Remote). The individual in this position is part of the UHealth Connect Contact center and will be responsible for supporting functions that assist in creating and driving a culture of empathy, service excellence and delivery of patient centered care that impacts the patient experience across the UHealth System. Our department thrives on teamwork and collaboration, and we know our employees achieve the greatest results when they are working together for a common goal - to provide care for our patients. If you enjoy working in a collaborative environment, then we have a job for you!

The Contact Center Representative 1 is responsible for scheduling and registering patients for appointments within the University of Miami Health System. Success in this position requires the ability to utilize the EPIC scheduling system to search for appointments across multiple physicians, resources, specialties, and sites while utilizing expertise in medical triage and understanding of government and commercial insurance requirements to ensure patients are scheduled with the appropriate provider within a convenient time frame. This position supports the medical school’s vision, mission, goals and objectives by providing patient-centric access to our world-renowned medical care.

Provide general information about University of Miami Health System services to patients and community health care providers.
Schedule and accurately complete full registration for patients requesting appointments with the UHealth system adhering to policies and procedures regarding appointment scheduling and registration processes, performing these tasks accurately with attention to detail to ensure the highest quality standards.
Initiate pre-registration process and coordinate with the Central Insurance Verification and Patient Access teams to assure pre-registration in the appropriate facility prior to the appointment. Ensure all demographic insurance information is accurate, complete and up to date on patient’s screen.
Verification of insurance information, verification of benefits and insurance referral information.
Verification of private patient insurance information for same day appointments or by request.
Adhere to standards provided by the HIPPA Privacy Office related to patient privacy and confidentiality.
Assure ease of patient flow through medical care process.
Complies with the written guidelines provided by the HIPPA Privacy Office related to patient privacy and confidentiality.
Provide patients with all required information regarding appointments and payment policies (e.g. medical records, parking, cash policies, anticipated charges, required ancillary services, cancellation policy).
Intervene as liaison/advocate for patients, physicians, and staff in facilitating ease of care. Assist in identifying trouble spots and problem patterns in the provision of care.
Maintain a working knowledge of medical symptoms, signs, and anatomical systems to identify and differentiate type and urgency of medical need.
Maintain knowledge of insurance referral requirements to ensure access based on third party reimbursement criteria.
Notify appropriate parties of the appointment time, referral criteria, insurance verification, and prior authorization requirements.
Performs all above-mentioned tasks by paying attention to detail and providing excellent customer service skills with Patients, Physicians and other related members by following the Standard of Excellence and Accountability policy mandated by the University of Miami Miller School of Medicine.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary .

MINIMUM QUALIFICATIONS

High School education required
Minimum 1 year of relevant experience in healthcare and/or customer service required.
Must be detail oriented and document information as required and accurately.
Excellent customer service, interpersonal, communications, critical thinking and problem-solving skills.
Computer literate (EPIC scheduling and registration application experience a plus).
Strong written and oral communication skills; bi-lingual a plus (Spanish, Creole).
Pleasant personality and speaking voice essential.

KSA:

Ability to work under a high level of stress with time constrains while maintaining composure and sensitivity to each patient’s individual situation.
Ability to work independently and multi-task in a high stress environment, including planning, prioritizing, organizing, coordinating, and troubleshooting.
Ability to interact and assist patients of all ages, cultural background and with special needs; with a passion for providing excellent service and care.
Ability to communicate effectively with physicians and professional staff.
Able to work in a team environment.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

#LI-NN1

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff

Apply Now

Refine Your Search

work from home customer service jobs in medley, fl

Contact Center Associate 1 - UHealth Connect (Remote)

Remote Client Agent – Work From Home | Training Provided

Client Success Representative (Remote)

Florida Remote Customer Service Representative

Remote Call Center Representative

Enrollment Administrator - Customer Support for Learning and Development

Remote Customer Service/Sales Representative

Office Customer Service Administrative Staff

Remote Legal Customer Service Representative (CSR)

Call Center Representative 1 - Remote

Contact Center Representative

Customer Service and Tech Support - Customer Support for Learning and Development

Customer Service Representative

Client Success Specialist

REMOTE Legal Customer Service Representative - Retainer Specialist

Spanish Bilingual Remote Customer Service Representative

Remote Entry-Level Leadership Representative

Contact Center Associate 3 (H)

Member Engagement Specialist (EST)

Customer Success Manager

I want to receive the latest job alert for work from home customer service in medley, fl

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected