Certified Pharmacy Technician (PTCB) – Remote | 4-Month Contract
Pay: $21.00 per hour
Job Type: 4-Month Contract
Schedule: Full-time, 40 hours per week
Hours: 8-hour day shift, Monday–Friday
Location: 100% Remote
Training: Paid
Job Overview
We are seeking an experienced Certified Pharmacy Technician (PTCB) for a 4-month, fully remote contract opportunity supporting a Medication Adherence Program for Medicare Part D members.
In this role, you will communicate with Medicare Part D members by phone, provide information about medication adherence program benefits, respond to member questions, and support daily clinical and operational activities.
You will work closely with pharmacists, pharmacy interns, pharmacy students, and other program staff.
This is a great opportunity for an experienced Pharmacy Technician looking for a short-term remote assignment with consistent Monday–Friday hours.
Responsibilities
- Handle inbound calls from Medicare Part D members, including questions and opt-out requests.
- Communicate medication adherence program benefits to members.
- Maintain accurate call logs, spreadsheets, membership records, and program documentation.
- Monitor electronic mailboxes and respond to inquiries appropriately.
- Maintain organized program files and records.
- Assist with researching and analyzing program data to identify trends and potential issues.
- Support the monitoring of program initiatives, outcomes, and objectives.
- Assist with identifying and resolving operational challenges.
- Help prepare reports, plans, and other program-related documentation.
- Collaborate with pharmacists and other program team members.
- Perform additional related duties as assigned.
Required Qualifications
- High School Diploma or GED.
- Active Pharmacy Technician Certification (PTCB) required.
- At least 2 years of call center experience.
- Knowledge of prescription drug names and therapeutic classes.
- Strong customer service and telephone communication skills.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office, including Excel, Outlook, and Word.
- Ability to work independently and productively in a work-from-home environment.
Preferred Qualifications
- 5+ years of retail or hospital pharmacy experience.
- Experience with Medicare Part D prescription benefits.
- Knowledge of pharmacy claims processing.
- Understanding of formularies and utilization management edits.
- Two or more years of college.
- Project management or program support experience.
Position Details
- $21.00 per hour
- 4-month contract assignment
- 100% remote
- 40 hours per week
- Monday–Friday
- Day shift
- Paid training
Candidates must be comfortable working in a remote environment and have a professional workspace suitable for handling member calls and completing assigned responsibilities.
Equal Opportunity Employer
We are an Equal Opportunity Employer and value diversity in the workplace. Employment decisions are made without regard to legally protected characteristics. Discrimination or harassment of any kind will not be tolerated.
This job description is intended to describe the general responsibilities and qualifications associated with the position. Additional duties may be assigned based on business needs.
Pay: $21.00 per hour
Education:
- High school or equivalent (Required)
Experience:
- Pharmacy technician: 2 years (Required)
License/Certification:
- PTCB Certification (Required)
Work Location: Remote
