Residential Program Manager – Intensive Behavioral Group Homes
Aegis Care Services, Inc.
Location: Palm Bay, FL
Job Type: Full-Time
Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m.
Salary: $40,000–$45,000 per year
About Aegis Care Services
Aegis Care Services provides high-quality residential services for adults with intellectual and developmental disabilities in Intensive Behavioral Residential Habilitation (IB) Group Homes. Our mission is to provide compassionate, person-centered care while promoting independence, dignity, safety, and community integration.
We are seeking a dedicated, organized, and hands-on Residential Program Manager to oversee the daily operations of our two Intensive Behavioral group homes.
Position Summary
This is a working management position. The Residential Program Manager will supervise staff while also providing direct support to residents as needed. The manager will be assigned to one home each day, rotating between both homes throughout the week.
This position requires a leader who can effectively manage employees, ensure regulatory compliance, maintain high-quality care, and confidently work with residents who may exhibit challenging behaviors.
Responsibilities
- Oversee the daily operations of two Intensive Behavioral Residential Group Homes.
- Supervise, coach, mentor, and support direct care professionals.
- Assist with interviewing, hiring, onboarding, and training new employees.
- Ensure compliance with APD regulations, Medicaid Waiver requirements, behavior support plans, and company policies.
- Review and audit documentation, including MARs, daily narratives, ABC data, incident reports, and required compliance records.
- Monitor medication administration and documentation accuracy.
- Ensure residents receive quality, person-centered services in accordance with their support plans.
- Coordinate communication with support coordinators, behavior analysts, guardians, healthcare providers, and other professionals.
- Conduct routine home inspections to ensure cleanliness, organization, safety, and regulatory compliance.
- Assist with staffing schedules and provide direct support coverage when needed.
- Respond professionally to behavioral crises and support staff in implementing approved behavior support strategies.
- Promote professionalism, accountability, teamwork, and excellent customer service.
Qualifications
- High school diploma or GED required; associate's or bachelor's degree in Human Services, Healthcare Administration, Nursing, Social Work, or a related field preferred.
- Supervisory or leadership experience in a group home, residential care, behavioral health, assisted living, healthcare, or related setting is preferred.
- Experience working with individuals with intellectual and developmental disabilities and challenging behaviors is strongly preferred.
- Knowledge of APD regulations, Medicaid Waiver services, behavior support plans, and residential documentation is preferred.
- Strong leadership, communication, organizational, and problem-solving skills.
Technology Requirements
Applicants must be proficient with:
- Google Sheets
- Google Forms
- Google Docs
- Google Sites
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Email management and cloud-based file systems
Experience using electronic documentation systems, scheduling software, and online compliance platforms is highly preferred.
Additional Requirements
- Valid Florida driver's license with reliable transportation.
- Ability to pass a Level II Background Screening.
- CPR/First Aid Certification (or willingness to obtain).
- Ability to remain calm and professional during behavioral incidents.
- Ability to assist residents with activities of daily living and perform the essential functions of the position.
Benefits
- $40,000–$45,000 annual salary
- Paid Time Off (PTO)
- Paid training and professional development
- Mileage reimbursement for approved business travel
- Opportunities for advancement within a growing organization
Why Join Aegis Care Services?
This is an opportunity to grow into a leadership role with a company committed to providing exceptional care for individuals with intellectual and developmental disabilities. We are looking for someone who leads by example, embraces technology, values teamwork, and is committed to maintaining the highest standards of resident care and operational excellence.
If you are compassionate, dependable, organized, and ready to make a meaningful difference while growing your management career, we encourage you to apply.
Pay: $40,000.00 - $45,000.00 per year
Application Question(s):
- Do you have at least 2 years of supervisory experience?
Do you have experience working in a group home, assisted living, or residential care setting?
How would you rate your proficiency with Microsoft Excel?
How would you rate your proficiency with Google Sheets and Google Forms?
Have you ever created or maintained spreadsheets, forms, or reports for your employer?
Do you have experience scheduling employees or maintaining electronic records?
Are you able to work Monday–Friday from 8:00 a.m. to 5:00 p.m.?
Do you have a valid Florida driver's license and reliable transportation?
Are you able to pass a Level II Background Screening?
Education:
- High school or equivalent (Required)
Experience:
- Supervising: 1 year (Required)
License/Certification:
- CPR Certification (Preferred)
Work Location: In person
