Top 16 Outbound customer service representative Jobs in Melbourne, Fl

Customer Care Representative I
Percepta —Melbourne, FL
- $14 an hour
- Monday to Friday
- Computer literacy
- High school diploma or GED
- Mentoring
- Health savings account
- Paid holidays
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Customer Care Representative
Percepta —Melbourne, FL
- $14 an hour
- Monday to Friday
- Computer literacy
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
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Customer Service Representative
Percepta —Melbourne, FL
- From $15 an hour
- 8 hour shift
- Sales
- Research
- Office
- Health savings account
- Paid holidays
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Customer Service Representative
Stark Exterminators —Rockledge, FL
- From $16 an hour
- Overtime
- High school diploma or GED
- Entry level
- Health savings account
- Paid holidays
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3d
Sales Development Representative
Camping World —Melbourne, FL
- $35,000 - $55,000 a year
- Full-time
- Mid-level
- Organizational skills
- Computer skills
- Paid parental leave
- Health insurance
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3d
Licensed Insurance Representative - Remote
Teleperformance USA —United States
- Remote
- 18 years or older
- Computer literacy
- Windows
- Health insurance
- Dental insurance

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Customer Care Representative
Percepta —Melbourne, FL
Navigate multiple systems and utilize available resources to research, resolve, document, and follow up on customer inquiries, including initiating outbound…
$14 an hour
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Customer Care Representative I
Percepta —Melbourne, FL
As applicable, answer email inquiries, web forms, etc. within required time frames in a professional manner with accurate and timely information.
$14 an hour
Quick Apply

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Make 30 outbound calls an hour to connect with small - midsize business owners. Proven experience and comfort with speaking roles in zoom meetings and phone…
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Customer Care Representative I

Percepta -
Melbourne, FL

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Job Details

$14 an hour

Benefits

Health savings account
Paid holidays
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Requisition Title

: Customer Care Representative I (04DDZ)
US-FL-Melbourne

Description

Customer Care Representative

At Percepta, we bring first-class service across each market we support. As a Customer Care Representative I in Melbourne, FL, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You’ll Be Doing

The Customer Care Representative is the initial contact for dealership personnel and vehicle owners. The Customer Care Representative listens to customer inquiries and provides an accurate and timely response to the customer.

During a Typical Day, You’ll

Perform all Customer Care responsibilities with consistent reliability.
Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including:
Accurately respond to customer inquiries.
Document customer contacts.
Initiate outbound contacts as appropriate.
Provide online support for applications.
Utilize available resources to respond to internal and external customer inquiries.
Help identify process improvements and best practices for the team.
As applicable, answer email inquiries, web forms, etc. within required time frames in a professional manner with accurate and timely information.
Identify and report all concerns regarding the program to the appropriate Senior Business Analyst, Team Leader, or Manager.
Meet or exceed performance expectations including but not limited to productivity, accessibility, and quality assurance.
Adhere to and support all Percepta and client initiatives and company policies and procedures.
Attend and participate in team meetings.
Act as a mentor to less experienced teammates which include:
Training new team members.
Act as a backup for a subject matter expert in the absence of the Sr. Business Analyst and/or Team Leader.
Demonstrate leadership capabilities.
Complete training courses as directed by Operations and/or Training.
Complete additional tasks and projects as needed.

What You Bring to the Role

High school diploma required. College degree preferred or equivalent work experience required.
1 – 2 years of customer service experience required; does not need to be in a call center position.
Computer skills: experience working with multiple programs, ability to type.
Excellent customer service ability.
Ability to maneuver through various systems to provide the dealer with accurate information.
Displays professionalism and a positive attitude.
Ability to effectively communicate with customers, managers, and co-workers.
Strong written and oral communication.
Time management and organizational skills.
Willingness to take on new assignments.
Reliability.
Ability to multitask.

What You Can Expect

Starting hourly rate of $14.00
Start date is August 31, 2026
Health/Dental/Vision/Life Insurance
Flexible Spending Account (FSA) and Health Savings Account (HSA)
401(k)
Vacation/Sick Time and Paid Holidays
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
Training and Development Programs (Percepta College)
Employee Rewards Program (Perci Perks)
Hours of Operation: Monday through Friday: 8:30 am to 5:30 pm

About Percepta

Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:

Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

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outbound customer service representative jobs in melbourne, fl

Customer Care Representative I

Customer Care Representative

Customer Service Representative

Customer Service Representative

Sales Development Representative

Licensed Insurance Representative - Remote

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