Top 284 Customer service manager Jobs in Melrose Park, Il

Customer Relationship Manager/Associate Agency Representative (Oak Brook, IL)
Apogee Insurance Group —Oak Brook, IL
- From $53,000 a year
- Office
- Bachelor's degree
- 1 year
- Food provided
Quick Apply
Customer Success Manager
Diagnostic Support Services —Aurora, IL
- $80,000 - $100,000 a year
- Full-time
- Management
- 5 years
- Laboratory experience
- Health insurance
- Dental insurance
Quick Apply
Client Service Manager
Gallagher —Rolling Meadows, IL
- $61,500 - $102,500 a year
- Mid-level
- 3 years
- High school diploma or GED
Dynamics 365 (D365) Customer Service Technical Lead
AAOS —Rosemont, IL
- $83,000 - $86,000 a year
- Full-time
- Hybrid work
- Spanish
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Call Center Sales Manager
S and J Plumbing —Arlington Heights, IL
- $100,000 - $140,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Analysis skills
- Paid training
- Paid holidays
Quick Apply
Customer Service Lead
Advanced Purification Engineering Corporation —Rosemont, IL
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Supervising experience
- Dental insurance
- Paid time off
Quick Apply
Manager, Customer Support
Applied Systems, Inc. —Chicago, IL
- $75,000 - $105,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Manager Support Ops
PAYLOCITY CORPORATION —Schaumburg, IL
- $74,600 - $130,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Customer Solutions Team Manager
Scout Motors —Chicago, IL
- $110,000 - $148,500 a year
- Full-time
- 18 years or older
- Mid-level
- Analysis skills
- Paid jury duty
- Paid parental leave
Quick Apply
9d
Manager, Customer Support
Intercom —Chicago, IL
- $109,000 - $130,000 a year
- Hybrid work
- Writing skills
- Office
- 3 years
- Paid parental leave
- Health insurance
Customer Care AI Program Lead
Ulta Beauty, Inc. —Bolingbrook, IL
- $79,900 - $106,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Fair chance
- Senior level
- Dental insurance
- Paid time off
Manager Implementation Ops
PAYLOCITY CORPORATION —Schaumburg, IL
- $89,300 - $127,600 a year
- Full-time
- Microsoft Access
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Manager, Customer Account.
Gate Group —Schiller Park, IL
- $80,000 a year
- Full-time
- Bilingual
- Mid-level
- Office
- Disability insurance
- Health insurance
8d
Technical Customer Support Lead
HSG Tech Inc. —Addison, IL
- $98,000 - $108,000 a year
- Full-time
- Engineering
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
12d
Customer Service Supervisor
DHL —Aurora, IL
- $60,000 - $90,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Team management
- Paid holidays
- Health insurance
Quick Apply
11d
BDC/Communication Quality Analyst
Napleton Corporate —Oakbrook Terrace, IL
- $24 - $31 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Manager
RR Donnelley —Saint Charles, IL
- $78,700 - $125,900 a year
- Full-time
- 5 years
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
1d
Lead Client Services Ops - Majors
PAYLOCITY CORPORATION —Schaumburg, IL
- $82,000 - $87,000 a year
- Full-time
- Microsoft Access
- Office
- SQL
- Health insurance
- Dental insurance
Quick Apply
Manager, Scaled Customer Success
Okta —Chicago, IL
- $160,000 - $220,000 a year
- Management
- Writing skills
- Analysis skills
- Health insurance
- Dental insurance
9d
Customer Success Leader - Behavioral Health
ComPsych Corporation —Chicago, IL
- $107,550 - $127,550 a year
- Full-time
- 5 years
- Residential
- Bachelor's degree
- Wellness program
- Health insurance

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customer service manager jobs near melrose park, il

Customer Relationship Manager/Associate Agency Representative (Oak Brook, IL)

Apogee Insurance Group -
Oak Brook, IL

Quick Apply

Job Details

From $53,000 a year

Benefits

On-site gym
Food provided

Qualifications

Property & Casualty License

Full Job Description

Apogee Insurance Group—a Berkshire Hathaway wholesale brokerage—provides national Property and Casualty solutions across commercial, professional, management, and specialty lines. Our broad market access, product expertise, and responsive service enable us to deliver fast, tailored insurance solutions. Licensed nationwide, we offer admitted and E&S quotes from over 200 carrier partners. With office locations in the Greater Philadelphia area, Chicago, and Mission Viejo, we serve independent retail agencies with truly national reach and local support.

Job Description: Our Customer Relationship Managers/Associate Agency Representatives serve as strategic relationship partners to independent retail insurance agencies, focusing on long term collaboration and supporting customers in accessing Apogee’s property and casualty quote solutions. Rather than cold calling or transactional selling, the role centers on working with warm leads and established agency relationships. Representatives take a consultative approach—understanding each customer’s goals, coordinating with internal underwriting and service teams, and guiding customers through the submission and placement process. Through phone outreach, virtual meetings, and in person interactions, Associate Agency Representatives share the full Apogee product to story to help customers identify opportunities, strengthen workflows, and deliver high quality business outcomes.

Build and Strengthen Agency Partnerships:

Build strong, long-term partnerships within your assigned territory.
Communicate Apogee’s value—specialization, accessibility, and responsive support.
Hold meaningful conversations to understand agency goals and identify opportunities,
Generate new business through proactive outreach, follow up, and relevant market insights.

Support Client Success and Experience:

Serve as a knowledgeable advisor throughout the submission and underwriting process.
Manage submission flow and premium activity to meet performance goals.
Expand Apogee’s presence within agency networks and industry groups.
Strengthen relationships through participation in local networking and industry events.

Organization and Collaboration:

Use CRM and account management tools and Microsoft Office to maintain accurate agency records.
Demonstrate strong time management, organization, and follow through across a dynamic territory.
Collaborate cross functionally to enhance the client experience and support agency success.

QUALIFICATIONS REQUIRED:

Bachelor’s degree is preferred
P&C License (must obtain within first 90 days of employment)
Energetic, goal-oriented, results-driven, methodical, accountable, and has a positive attitude

EXPERIENCE:

1-3 years of hands-on experience in customer service, communication, sales, or marketing is preferred, but recent graduates are encouraged to apply!
Prior insurance product knowledge and insurance education – a plus!

APOGEE BENEFITS:

Base salary (starting at $53k) and benefits package plus year end performance-based bonuses
Receive compensation for training and continuing education while you learn the business
Frequent customer interaction and networking opportunities, including carrier and customer outings, insurance industry events, etc.
Free lunch provided daily (from when working within the office)
Full gym on site (from when working within the office)
Company phone & Surface laptop provided

At Apogee, our goal is to strengthen our community and culture by representing all races, genders, religions and sexual orientations. We continue to move conversations about diversity, equity and inclusion forward to ensure every community member has a sense of belonging, a voice and a seat at the table.

Quick Apply

Refine Your Search

customer service manager jobs in melrose park, il

Customer Relationship Manager/Associate Agency Representative (Oak Brook, IL)

Customer Success Manager

Client Service Manager

Dynamics 365 (D365) Customer Service Technical Lead

Call Center Sales Manager

Customer Service Lead

Manager, Customer Support

Manager Support Ops

Customer Solutions Team Manager

Manager, Customer Support

Customer Care AI Program Lead

Manager Implementation Ops

Manager, Customer Account.

Technical Customer Support Lead

Customer Service Supervisor

BDC/Communication Quality Analyst

Customer Service Manager

Lead Client Services Ops - Majors

Manager, Scaled Customer Success

Customer Success Leader - Behavioral Health

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