Top 376 Client services specialist Jobs in Memphis, Tn

Eligibility Specialist
Firstsource Transaction Services, LLC —Memphis, TN
- $18 - $20 an hour
- Full-time
- Customer service
- Ability to walk for extended periods
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
6d
Retention Specialist
AGAPE CHILD AND FAMILY SERVICES INC —Memphis, TN
- $45,000 - $49,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Security Specialist - Full Time
SECURITY INDUSTRY SPECIALISTS INC —Memphis, TN
- $21 an hour
- Full-time
- High school diploma or GED
- Entry level
- Dental insurance
- 401(k)
Quick Apply
3d
PROCESSING SPECIALIST I
Palco —Memphis, TN
- Full-time
- Remote
- HIPAA
- Research
- High school diploma or GED
- Paid training
- AD&D insurance
13d
Client Services Liaison
Friends For All —Memphis, TN
- $18.00 - $19.72 an hour
- Urgently hiring
- Hybrid work
- Spanish
- Microsoft Outlook
- Writing skills
- AD&D insurance
- Paid holidays
Quick Apply
Home Care Specialist - PRN - In-Home Services (Homemaker) - Memphis, TN
Meritan, Inc. —Memphis, TN
- $15.00 - $15.45 an hour
- Part-time
- Childcare
- Experience working with individuals with disabilities
- High school diploma or GED
- Paid training
- 403(b) matching
Le Bonheur on the Move Operations Specialist I FT I 36 HRS I Jackson, TN
Methodist Le Bonheur Healthcare —Memphis, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
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Specialist-Billing
Baptist Memorial Health Care —Memphis, TN
- Computer literacy
- Medical office experience
- Mid-level
Home Care Specialist - PRN - In-Home Services (SSBG) - Memphis, TN
Meritan, Inc. —Memphis, TN
- $15.00 - $15.45 an hour
- Part-time
- Childcare
- Experience working with individuals with disabilities
- High school diploma or GED
- Paid training
- 403(b) matching
Manager Billing Services
Memphis Light, Gas and Water Division —Memphis, TN
- From $109,512 a year
- Full-time
- Engineering
- Mid-level
- Office
- Paid time off
Community Service Information Specialist (Aging Commission)
Shelby County Government —Memphis, TN
- Full-time
- Microsoft Word
- Background check
- Spanish
14d
EVS Specialist - Midtown Center for Health and - EVS
Aramark —Memphis, TN
- Entry level
7d
The Well Specialist
Church Health —Memphis, TN
- $39,106 - $46,007 a year
- Full-time
- Management
- Writing skills
- Basic math
- Health savings account
- Paid holidays
Quick Apply
Patient Care Specialist (Medical Receptionist)
Fast Pace Health —Bartlett, TN
- Full-time
- CPR Certification
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
3d
Behavior Specialist
Stepping Stones ABA, LLC —Memphis, TN
- $23 - $25 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- Ability to walk for extended periods
- HIPAA
- Paid time off
- Professional development assistance
Quick Apply
Billing Collections Specialist - Full-time
Lakeside Behavioral Health System —Memphis, TN
- Full-time
- Finance
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
Community Support Specialist R0162237 City Office Memphis Memphis, Tennessee Full time
Greystar —Memphis, TN
- $55,000 a year
- Full-time
- Word processing
- Basic math
- Mid-level
- Paid parental leave
- Paid holidays
Customer Service Representative
Advertising Checking Bureau —Memphis, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
Client Support Specialist
Segue HR LLC —Memphis, TN
- Mid-level
- Associate's degree
- Communication skills
Quick Apply
Leasing Consultant - University Place
Bedrock Property Management —Memphis, TN
- Mid-level
- Office
- Travel
Quick Apply

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Eligibility Specialist

Firstsource Transaction Services, LLC -
Memphis, TN

Quick Apply

Job Details

Full-time
$18 - $20 an hour
6 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Computer operation
Medicaid billing
Customer service
Medical coding
High school diploma or GED
Computer skills
Patient interaction

Full Job Description

Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within!

Location: ONSITE at a Medical Facility in Memphis, TN

Hours: Saturday and Sunday 9:15am to 7:45pm

Due to the nature of this position and healthcare setting, up to date immunizations are required.

We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry.

At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives.

Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It’s times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process.

At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options.

Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients.

Join our team and make a difference!

The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.

Essential Duties and Responsibilities:

Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract

Additional Duties and Responsibilities:

Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.

Educational/Vocational/Previous Experience Recommendations:

High School Diploma or equivalent required.
1 – 3 years’ experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.

Working Conditions:

Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.

Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off.

We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

Pay: $18.00 - $20.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Required)
Computer skills: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

client services specialist jobs in memphis, tn

Eligibility Specialist

Retention Specialist

Security Specialist - Full Time

PROCESSING SPECIALIST I

Client Services Liaison

Home Care Specialist - PRN - In-Home Services (Homemaker) - Memphis, TN

Le Bonheur on the Move Operations Specialist I FT I 36 HRS I Jackson, TN

Specialist-Billing

Home Care Specialist - PRN - In-Home Services (SSBG) - Memphis, TN

Manager Billing Services

Community Service Information Specialist (Aging Commission)

EVS Specialist - Midtown Center for Health and - EVS

The Well Specialist

Patient Care Specialist (Medical Receptionist)

Behavior Specialist

Billing Collections Specialist - Full-time

Community Support Specialist R0162237 City Office Memphis Memphis, Tennessee Full time

Customer Service Representative

Client Support Specialist

Leasing Consultant - University Place

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