Top 16 Computer and information systems managers Jobs in Memphis, Tn

Senior Manager, IT Service Orchestration
Deloitte —Memphis, TN
- $118,000 - $218,000 a year
- Full-time
- Computer science
- Computer Science
- Master's degree
3d
Senior Manager, IT General Controls Audit
Hunter Fan —Memphis, TN
- Hybrid work
- Oracle
- CPA
- Computer Science
Quick Apply
1d
Sr Manager IT Integration & EDI
Orgill Inc —Collierville, TN
- Oracle
- Computer Science
- DevOps
Quick Apply
AI Manager
Conectiv Supply Chain Solutions, Inc. —Memphis, TN
- Full-time
- Computer science
- Computer Science
- 5 years
Quick Apply
2d
Desktop Architecture Engineering Manager
Deloitte —Memphis, TN
- $97,600 - $200,600 a year
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Contact Center Operations and Transformation Manager
Deloitte —Memphis, TN
- $144,000 - $241,000 a year
- Full-time
- Computer Science
- Up to 50% travel
- AWS
2d
Cloud Security Manager - Azure Infrastructure & AI
Deloitte —Memphis, TN
- $134,500 - $265,100 a year
- Full-time
- Computer Science
- Up to 50% travel
- Bachelor of Science
Oracle Tech Cloud Manager
Deloitte —Memphis, TN
- $134,500 - $265,100 a year
- Full-time
- Computer science
- Azure
- Computer Science
Cyber Network Security Architecture - Senior Manager
Deloitte —Memphis, TN
- $163,400 - $322,100 a year
- Full-time
- Computer science
- Azure
- Up to 50% travel
BUS TRANS MANAGER II
First Horizon Bank —Memphis, TN
- Full-time
- Computer Science
- Bachelor's degree
- In-person
- Wellness program
- Health savings account
IT Enterprise Support Application Manager | MAA Corporate Office
MAA —Germantown, TN
- Full-time
- Microsoft Outlook
- Computer Science
- Ability to walk for extended periods
Quick Apply
Manager, Residential Web & eCommerce
Terminix —Memphis, TN
- $103,500 - $134,600 a year
- Full-time
- Remote
- Computer Science
- Marketing
- Residential
- Paid holidays
- Disability insurance
Quick Apply
3d
Manager of IT Application - IFS ERP
Monarch Landscape Companies —United States
- $125,000 - $150,000 a year
- Full-time
- 7 years
- Computer Science
- Ability to walk for extended periods
- Health savings account
- Paid holidays
Quick Apply

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computer and information systems managers jobs near memphis, tn

Senior Manager, IT Service Orchestration

Deloitte -
Memphis, TN

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Job Details

Full-time
$118,000 - $218,000 a year
3 days ago

Qualifications

Performance dashboard reports
Dashboard development
Managing technical support teams
Stakeholder engagement
Automation
Managing teams in a customer support role
Workflow management (operations management method)
Operations coordination
Operations transformation
Dashboard creation support
Metrics Reporting
Incident Escalation
Reporting and dashboarding tools
Technology management
Incident management operations support
Leading team collaboration initiatives
Presentation creation
Improving incident response processes
Process improvement planning
Cross-functional team management
Stakeholder relationship building
Cross-functional communication
Analytics
Stakeholder management

Full Job Description

Are you a strategic operations leader who thrives on building order from complexity? Join Deloitte Technology's enterprise service operations team as a Senior Manager, Service Orchestration - a pivotal role that serves as the connective tissue across our global support organizations, driving efficiency, automation, and seamless service delivery at scale.

Recruiting for this role ends on October 31, 2026

Work you'll do

As a Senior Manager, Service Orchestration, you will:

Establish and lead the enterprise Service Orchestration capability, creating a unified intake and engagement model across DT Global, Core, GCC, and EOX/CXO organizations
Own end-to-end orchestration of tickets and service requests spanning multiple support teams, ensuring efficient triage, routing, and resolution while eliminating organizational silos
Define and govern enterprise escalation frameworks, acting as the escalation authority for high-impact incidents and cross-organizational service disruptions
Develop consolidated operational dashboards and executive reporting that provide leadership with actionable insights into SLA attainment, workload trends, and customer experience metrics
Lead automation, AI, and self-service initiatives - including virtual agents and predictive support models - to increase ticket deflection, reduce operational friction, and deliver measurable business value
Drive continuous improvement through root cause analysis, process standardization, and governance forums that ensure scalable, compliant service management practices

The successful candidate would possess these skills

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to mentor and provide clear guidance to others

The team

Deloitte Technology (DT) powers the firm's internal operations through innovative, enterprise-grade technology solutions. The Service Orchestration function sits at the center of this ecosystem, unifying service delivery across global and functional support organizations to ensure our practitioners get the help they need - fast. This leader will directly shape how Deloitte Technology operates at scale, driving transformation through automation, AI, and disciplined service governance. If you're passionate about operational excellence and building something that matters across a global enterprise, this is the role for you.

Qualifications

Required:

10+ years of experience in IT operations, service management, service delivery, or operational leadership with experience including but not limited to:
Proven track record of driving automation, workflow optimization, and operational transformation initiatives; exceptional communication and executive presentation capabilities
Experience designing and implementing operational reporting and executive dashboards, with strong analytical and stakeholder management skills
2+ years of experience leading cross-functional teams and enterprise-scale service operations
Demonstrated experience managing complex, multi-organizational service environments with strong expertise in incident management, escalation management, and process governance
Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent experience
Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available

Preferred:

Master's degree in Business Administration, Information Systems, or a related field
ITIL certification or equivalent service management credentials
Experience with ServiceNow or similar enterprise service management platforms
Experience implementing AI, automation, virtual agent, and self-service solutions within a service operations context
Knowledge of SIAM (Service Integration and Management) principles and operating models
Experience leading global support organizations and distributed teams

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $118,000 to $218,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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Refine Your Search

computer and information systems managers jobs in memphis, tn

Senior Manager, IT Service Orchestration

Senior Manager, IT General Controls Audit

Sr Manager IT Integration & EDI

AI Manager

Desktop Architecture Engineering Manager

Contact Center Operations and Transformation Manager

Cloud Security Manager - Azure Infrastructure & AI

Oracle Tech Cloud Manager

Cyber Network Security Architecture - Senior Manager

BUS TRANS MANAGER II

IT Enterprise Support Application Manager | MAA Corporate Office

Manager, Residential Web & eCommerce

Manager of IT Application - IFS ERP

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