Top 41 Front desk manager Jobs in Memphis, Tn

Front Desk Guest Agent (Full -Time Position Only) - Springhill Suites Memphis Downtown
Summit Management Corporation —Memphis, TN
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Office Manager
CUSA, LLC —Memphis, TN
- $50,000 - $60,000 a year
- Online Application
- Mid-level
- Hotel
- 1 year
Quick Apply
Front Desk Agent
HILTON MEMPHIS —Memphis, TN
- $15 an hour
- Word processing
- Computer literacy
- Basic math
Quick Apply
General Manager, Courtyard by Marriott Memphis East/Park Avenue
Marriott International, Inc —Memphis, TN
- $92,205 - $119,000 a year
- Full-time
- Hotel
- Bachelor's degree
- Business Administration
Front Desk Supervisor
HILTON MEMPHIS —Memphis, TN
- $16.50 - $18.00 an hour
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply
Patient Service/Front Desk Coordinator Part Time
MyEyeDr. —Germantown, TN
- Part-time
- Administrative experience
- Computer skills
- Communication skills
Patient Service/Front Desk Coordinator
MyEyeDr. —Bartlett, TN
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
Front Desk Opener
MEMPHIS WINCHESTER CLUB 24 LLC —Memphis, TN
- $13 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Organizational skills
Quick Apply
9d
Guest Service Representative (Front Desk Agent)
Peabody Hotels & Resorts —Memphis, TN
- Full-time
- Basic math
- Sanitation
- Mid-level
13d
Front Desk
Gold's Gym - Tennessee Fitness, LLC —Memphis, TN
- $10 - $12 an hour
- Part-time
- No degree
- Front desk
- Entry level
- Paid time off
- Employee assistance program
Quick Apply
6d
Infusion Scheduling Coordinator - Full Time - Wolf River
West Cancer Center —Memphis, TN
- Full-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
Quick Apply
Store Manager
Five Below Inc —Olive Branch, MS
- $52,500 - $66,300 a year
- Weekends as needed
- 18 years or older
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Guest Services Manager
Fairfield Inn & Suites Collierville —Collierville, TN
- $50,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
Quick Apply
Guest Service Agent
Residence Inn Memphis Southaven —Southaven, MS
- Part-time
- Hotel
- High school diploma or GED
- Accounting
- Employee discount
Quick Apply
Office Manager
Youth Villages, Inc —Memphis, TN
- Full-time
- Microsoft Excel
- Inventory management
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
12h
Front Desk Closer
HORN LAKE CLUB 24 LLC —Horn Lake, MS
- $10 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Organizational skills
Quick Apply
Guest Service Representative (Front Desk Agent)
Peabody Hotel Group —Memphis, TN
- Full-time
- Basic math
- Sanitation
- Mid-level
13d
Store Manager
Ross Stores —Memphis, TN
- Weekends as needed
- 5 years
- Merchandising
- English
Assistant General Manager
Hotel Management and Consulting —Cordova, TN
- $43,888 - $46,388 a year
- Full-time
- Inventory management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Hampton Inn & Suites - East Memphis/Germantown - Guest Service Representative
Schulte Hospitality Group —Memphis, TN
- $14 - $16 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply

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front desk manager jobs near memphis, tn

Front Desk Guest Agent (Full -Time Position Only) - Springhill Suites Memphis Downtown

Summit Management Corporation
Memphis, TN

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Property management systems (PMS)
Productivity software

Full Job Description

Job Description: As a Front Desk Guest Agent at Springhill Suites Memphis Downtown, you will be the face of our establishment, responsible for providing exceptional customer service to our guests. You will handle various tasks related to guest check-in and check-out, reservations, inquiries, and ensuring guest satisfaction throughout their stay. Your friendly demeanor, attention to detail, and ability to multitask will contribute to the overall success of our hotel.

Qualifications:

High school diploma or equivalent; hospitality or customer service certification is a plus.

Previous experience in a similar role, preferably in the hospitality industry.

Excellent communication and interpersonal skills.

Strong organizational and multitasking abilities.

Proficiency in computer systems, including hotel management software and Microsoft Office suite.

Ability to work independently and as part of a team in a fast-paced environment.

Flexibility to work shifts, including evenings, weekends, and holidays.

Commitment to providing exceptional customer service and creating a positive guest experience.

*Work Schedule: This position may require flexibility in scheduling, weekends, and holidays, to accommodate the hotel's operational needs*

Key Responsibilities:

Guest Check-In/Check-Out: Welcome guests upon arrival, process check-ins efficiently, and provide them with necessary information about their stay, including room details, amenities, and hotel policies. Process check-outs accurately, collect payments, and issue invoices or receipts as needed.

Reservation Management: Receive and process reservations via phone, email, or online booking systems. Verify guest information, update reservation details, and assign rooms based on guest preferences and availability. Communicate effectively with housekeeping and maintenance staff to ensure rooms are ready for check-in.

Customer Service: Assist guests with inquiries, requests, and complaints promptly and courteously. Provide information about hotel facilities, services, and local attractions. Address any issues or concerns raised by guests and escalate complex issues to the appropriate department or manager.

Telephone and Email Correspondence: Answer incoming calls, take messages, and respond to emails in a timely manner. Provide accurate information and assist with reservations, inquiries, or special requests. Direct calls to the appropriate department or staff member as necessary.

Cash Handling and Accounting: Handle cash, credit card transactions, and guest folios accurately and securely. Balance cash drawer at the beginning and end of each shift, reconcile payments, and prepare daily reports. Ensure compliance with hotel policies and procedures regarding cash handling and accounting.

Guest Services Support: Assist guests with luggage, transportation arrangements, and other concierge services as needed. Provide guests with information about hotel amenities, such as fitness center, pool, and business center. Coordinate with other hotel staff to fulfill guest requests promptly.

Safety and Security: Maintain a safe and secure environment for guests and staff. Monitor surveillance cameras, report any suspicious activity or safety hazards to the appropriate authorities, and follow emergency procedures in case of fire, medical emergencies, or other incidents.

Administrative Tasks: Perform various administrative duties, including filing, photocopying, and data entry. Update guest records, maintain reservation logs, and prepare welcome packages or promotional materials for guests.

Physical Requirements:

Must be able to stand and walk for long periods of time. Light work – exerting up to 25 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Shift availability:

3:00 PM - 11:00 PM

Benefits:

Dental insurance

Health insurance

Vision insurance

Life insurance

401(k) + Company Match

Paid time off

EEOC Statement: Springhill Suites Memphis Downtown is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information. In accordance with applicable federal, state, and local laws, we do not discriminate based on these factors. Springhill Suites Memphis Downtown fully supports the principles of equal employment opportunity and is dedicated to maintaining a diverse and inclusive workforce.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

front desk manager jobs in memphis, tn

Front Desk Guest Agent (Full -Time Position Only) - Springhill Suites Memphis Downtown

Front Office Manager

Front Desk Agent

General Manager, Courtyard by Marriott Memphis East/Park Avenue

Front Desk Supervisor

Patient Service/Front Desk Coordinator Part Time

Patient Service/Front Desk Coordinator

Front Desk Opener

Guest Service Representative (Front Desk Agent)

Front Desk

Infusion Scheduling Coordinator - Full Time - Wolf River

Store Manager

Guest Services Manager

Guest Service Agent

Office Manager

Front Desk Closer

Guest Service Representative (Front Desk Agent)

Store Manager

Assistant General Manager

Hampton Inn & Suites - East Memphis/Germantown - Guest Service Representative

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